Service manager | aftersales manager | workshop manager Work, Jobs in Audley, Sts (with Salaries)

Service Manager | Aftersales Manager | Workshop Manager
Holdcroft —Stoke-on-Trent
- Up to £59,000 a year
- Automotive diagnostics
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Aftersales Manager
Law Truck Centre Ltd —Stoke-on-Trent
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Service Manager - Volkswagen
Johnsons Cars —Stafford
- £38,000 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
2d

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Service Manager | Aftersales Manager | Workshop Manager
Holdcroft —Stoke-on-Trent
Customer Communication: Expertly communicate with customers regarding repairs and any additional work required, ensuring excellent customer service.
Up to £59,000 a year
Quick apply
Aftersales Manager
Law Truck Centre Ltd —Stoke-on-Trent
The role will be office based, dealing with customers both during handovers and through a full aftersales process to ensure that the service they receive is…
£35,000 - £45,000 a year
Quick apply
11d

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service manager | aftersales manager | workshop manager jobs near audley, sts

Service Manager | Aftersales Manager | Workshop Manager

Holdcroft -
Stoke-on-Trent

Quick apply

Job details

Up to £59,000 a year

Benefits

Free parking
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Automotive diagnostics
Leadership
Communication skills

Full job description

Service Manager | Aftersales Manager | Workshop Manager

Location: Hyundai, Stoke-on-Trent

Salary: Up to £59,000 OTE

Are you a passionate and driven automotive professional ready to take the next step into a leadership role? Holdcroft Motor Group is looking for a dynamic Service Manager to lead a top-performing service department right here in Stoke-on-Trent. If you have what it takes to manage a team of highly skilled technicians and advisors and are committed to delivering outstanding customer service, we want to hear from you.

We believe in rewarding hard work and dedication with a comprehensive benefits package. Here’s what you can expect:

Competitive Salary: Earn a competitive salary up to £59,000
Generous Holidays: Enjoy 23 days of holiday plus bank holidays to recharge.
Training & Development: Benefit from ongoing manufacturer and in-house training programs designed to enhance your skills and support your career growth.
Career Advancement: Take advantage of fantastic opportunities for professional growth and career advancement within our thriving organisation.
Supportive Environment: Work in a supportive and collaborative environment that values your contributions and celebrates success.
Added Perks: A colleague referral bonus scheme (up to £1,000), free on-site parking, employee discounts, an employee assistance programme.

As a Service Manager, you'll be the driving force behind our service department's success.

Your leadership and expertise will be vital in ensuring smooth operations and upholding our reputation for excellence. Your key responsibilities will include:

Leading Your Team: Lead and oversee the service department, managing a team of highly skilled technicians and advisors.
Operational Excellence: Ensure the smooth and efficient operation of the department, consistently meeting or exceeding customer satisfaction targets.
Customer Communication: Expertly communicate with customers regarding repairs and any additional work required, ensuring excellent customer service.
Building Relationships: Maintain strong relationships with brand representatives and proactively address any customer concerns to maintain loyalty.
Driving Performance: Monitor key performance indicators, implement improvements, and stay updated with industry trends to keep the department at the forefront of innovation.

We are seeking a candidate with a strong drive to succeed and a passion for customer service. To be successful in this role, you will need:

Knowledge and experience working within a service department.
A strong drive to motivate and inspire a team to achieve outstanding results.
Excellent communication and interpersonal skills, with a strong customer-focused approach.
A solid understanding of automotive technologies and diagnostic tools.
Exceptional problem-solving abilities and a keen eye for detail.
Knowledge of multiple brands and their service requirements is highly desirable.

About Holdcroft

Holdcroft Motor Group is a leading automotive retailer committed to delivering exceptional customer service and building long-term relationships with our customers. We invest in our people, offering real career progression, ongoing development, and a supportive working environment where success is rewarded.

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