Job Overview
We are seeking an experienced and dynamic Garden Centre Manager to lead our retail operations in Honiton. The successful candidate will oversee daily store activities, manage a team of staff, and ensure an exceptional customer experience. This role offers an excellent opportunity for a motivated individual with strong leadership and organisational skills to contribute to the growth and success of our garden centre. The manager will be responsible for maintaining high standards in sales, merchandising, and customer service, while fostering a positive working environment.
Responsibilities
- Lead and supervise the garden centre team, including recruitment, training, and performance management
- Oversee daily store operations to ensure smooth running and high levels of customer satisfaction
- Manage sales targets and develop strategies to increase revenue through effective merchandising and promotional activities
- Organise stock levels, inventory control, and replenishment to meet customer demand
- Implement visual merchandising standards to enhance product presentation and optimise sales opportunities
- Maintain excellent communication with staff and customers, ensuring clear information flow and addressing any issues promptly
- Monitor health and safety compliance within the store environment
- Analyse sales data to identify trends and opportunities for growth
- Coordinate with suppliers for stock orders and deliveries
- Manage administrative tasks including scheduling, reporting, and budgeting
- Manage a busy cafe
Skills
- Proven management experience within retail or garden centre environments
- Strong leadership qualities with the ability to motivate and develop a team
- Excellent organisational skills with effective time management capabilities
- Outstanding communication skills, including phone etiquette and interpersonal abilities
- Proficiency in merchandising techniques to optimise product displays
- Experience in sales management with a focus on achieving targets
- Ability to supervise staff effectively while fostering a collaborative team environment
- Multilingual or bilingual skills are advantageous for engaging diverse customer groups
- Administrative experience with good organisational skills for handling reports and scheduling tasks
- Demonstrated ability to manage multiple priorities efficiently in a fast-paced setting
This role is ideal for a proactive leader with a passion for horticulture and retail management who thrives in a customer-focused environment. The successful applicant will play a key role in driving the centre’s success while ensuring an enjoyable shopping experience for all visitors.
Pay: £32,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Pay rise
- Store discount
Work Location: In person
