Company Overview
The Ingram Motoring Group is a well established, family owned and operated motoring group that has taken great pride in serving new and returning customers throughout Ayrshire and beyond for 50 years. We operate Volkswagen, Skoda, SEAT and CUPRA dealerships, all conveniently located at Heathfield, Ayr. Our commitment is to provide exceptional service and build lasting relationships with our customers.
The Service and Aftersales department is vital part of success for our business, within which we have an exciting opportunity to expand our team of Parts Advisors.
As a Parts Apprentice you will be teamed up with an experienced Parts Advisor who you'll work closely with day to day and you'll be learning tasks on the job, while achieving a nationally recognized qualification.
This is an excellent entry-level opportunity, ideal for individuals starting their career and eager to learn on the job. The desired outcome is the Apprentice Parts Advisor becomes a valued member of our established and successful parts team.
Your duties will vary from day to day and could include:
- Assist customers in identifying and sourcing vehicle parts efficiently - face-to-face, online and via telephone.
- Manage the order and return of parts stock with timeliness and accuracy.
- Identify, source and allocate vehicle parts.
- Process payment transactions – cash, card, and account sales.
- Warehousing duties are also required - picking orders, putting stock away, general housekeeping.
- Collaborate with technicians and other staff to ensure smooth operations.
- Contribute to a positive team environment focused on customer satisfaction.
- Solving customer and workshop problems/enquires and following these up to a point of conclusion i.e. solve customer issues in a timely and professional manner.
- Keep up-to-date with product knowledge and industry best practices.
About You -
- Are you looking to start your career as a vehicle Parts Advisor? Who takes pride in their work? Do you have a natural curiosity and inclination of all things technical?
- Are you looking for a career and not just a job?
- Would you like to understand basic vehicle design, function, and location of parts?
- Like to be busy; and be trained to work in a structured and organised way?
- Pay real attention to detail?
- Like to exceed customers' expectations?
- Would you like to be trained to the highest standards, working with one of the leading car manufactures in the world?
What do I need to apply -
- To be confident, communicative, reliable and eager to learn.
- Computer literate and technically proficient.
- A desire work as part of a team in a practical environment.
Qualifications and Experience:
- Gained, or be working towards, National 4/5 A-C in Maths, English and Technical subject.
- No prior industry experience required as full support, development and training will be provided.
- A keen interest in the automotive industry would be an asset.
Drivers license would be beneficial but not essential
If you are eager to kickstart your career in the automotive sector with a supportive team that values growth and excellence, we invite you to apply now—your journey begins here!
Please note: We are unable to provide visa sponsorship for this role. Applicants must hold the legal right to work in the UK.
Pay: From £16,640.00 per year
Work Location: In person
