It support Work, Jobs in Bailleston, Glg (with Salaries)

Helpdesk Technician
SSE —Glasgow
- £27,500 - £41,300 a year
- Employee discount
- Gym membership
2d
Customer Support Specialist (Application Support)
Symology Ltd —Falkirk
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- AI
- Profit sharing
- Health & wellbeing programme
Quick apply
12d
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
- Azure
- AWS
- IT
Application Administrator
Iberdrola Group —Glasgow
- £38,000 - £48,000 a year
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
12d
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
ICT Customer Support Officer
Clackmannanshire Council —Alloa
- £33,945.03 - £37,704.53 a year
- Temporary
11d
1st Line Support Analyst (Service Desk)
West Dunbartonshire Council —Dumbarton
- £31,625.52 - £33,468.67 a year
- Customer service
- Windows
- Communication skills
- Annual leave
6d
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
IT Systems Administrator
Albert Bartlett —Airdrie
- Full-time
- Software troubleshooting
- Computer networking
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
IT Support Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Communication skills
IT Service Desk Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
Digital Inclusion Worker - 102142
Stirling Council —Stirling
- £34,896 - £37,746 a year
- Temporary
- Hybrid work
- Annual leave
- Work from home
13d
AV/IT Technician
University of Strathclyde —Glasgow
- £28,031 - £30,378 a year
- Full-time
- Analysis skills
- Communication skills
12d
Software Support Analyst
CGI —Glasgow
- Full-time
- Azure
- DevOps
- Communication skills
Quick apply
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Digital Applications - Trainee IT User Provisioning - Modern Apprenticeship
NHS Scotland —Bothwell
- £29,103 - £31,409 a year
- Call to connect
- No experience needed
- IT
- Communication skills
10d
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
Senior ICT Support Analyst
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
- Analysis skills
- Supervising experience
- No degree
- Annual leave
13d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
5d

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Helpdesk Technician

SSE -
Glasgow

Apply Now

Job details

Permanent
£27,500 - £41,300 a year
2 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance
Employee discount
Gym membership

Qualifications

Facilities management

Full job description

Base Location: You'll be expected to spend 50% of your working week in our Maxim Park, Motherwell office

Salary: £27,500 - £41,300 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The role

As a Helpdesk Technician within the Remote Service Centre, you will support the remote operation of Building Energy Management Systems (BEMS) across a diverse commercial portfolio. Your role focuses on diagnosing performance issues, managing alarms, and enabling energy optimisation through technical insight and customer engagement. This position is ideal for individuals with transferable skills from Facilities Management, Building Services or Technical Support roles, offering structured development and exposure to digital building controls.

Please note that this is not an IT Helpdesk role.

You will

Provide first-line technical support by assessing customer queries, prioritising issues, and delivering clear, professional communication through written and verbal channels.
Investigate alarms and system faults remotely, applying diagnostics and corrective actions to maintain performance and compliance with service expectations.
Monitor and maintain remote building connections, proactively resolving infrastructure issues to ensure uninterrupted service and operational reliability.
Configure and onboard new customer sites remotely, ensuring secure connections and accurate setup aligned with contract scope and technical standard.
Support seasonal testing of heating, ventilation, and air conditioning systems, ensuring readiness, and logging results for further action where required.

You have

Experience from a facilities management, technical helpdesk, engineering apprenticeship or customer-facing role in a technical environment, with exposure to Building Energy Management Systems or energy performance.
The ability to listen actively, speak clearly, and write professionally, engaging with customers and colleagues in a way that builds trust and clarity.
An investigative mindset, capable of troubleshooting faults and applying structured thinking to resolve problems.
The ability to prioritise tasks, manage workload independently, and adapt to new technologies or changing demands.
A strong work ethic paired with a genuine desire to deliver excellent service.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

SSE Energy Customer Solutions serves over 1.3 million households and businesses across the UK and Ireland. We help our customers accelerate their net zero ambitions by providing energy and low-carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on [email protected] / 01738 340826 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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Refine Your Search

it support jobs in bailleston, glg

Helpdesk Technician

Customer Support Specialist (Application Support)

IT Support Technician

Application Administrator

Regional IT Support Specialist

ICT Customer Support Officer

1st Line Support Analyst (Service Desk)

Desktop Support Technician

IT Systems Administrator

IT Support Apprentice

IT Service Desk Analyst - 12 Month FTC

Digital Inclusion Worker - 102142

AV/IT Technician

Software Support Analyst

Helpdesk Coordinator

Digital Applications - Trainee IT User Provisioning - Modern Apprenticeship

Administrator (Support & Operations)

Service Desk Analyst

Senior ICT Support Analyst

L1 Service Desk Team Leader

I want to receive the latest job alerts for it support in bailleston, glg

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