Support analyst Work, Jobs in Balfron, Stg (with Salaries)

Senior ICT Support Analyst
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
- Analysis skills
- Supervising experience
- No degree
- Annual leave
3d
Software Support Analyst
CGI —Glasgow
- Full-time
- Azure
- DevOps
- Communication skills
Quick apply
Support Analyst
GAP Group —Glasgow
- Full-time
- Organisational skills
- IT
- In-person
Business Continuity Support Analyst
Morgan Stanley —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
6d
Systems Support Analyst
Chubb —Glasgow
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Quality Assurance Analyst
Shawbrook —Glasgow
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
7d
Energy Data Analyst
SSE —Glasgow
- £35,200 - £52,800 a year
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee discount
- Gym membership
2d
IT Service Desk Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
Business Analyst - Product Owner
CGI —Glasgow
- Full-time
- Agile
- Communication skills
Quick apply
Economic Crime Monitoring and Governance Analyst
Barclays —Glasgow
- Continuous improvement
- Banking
7d
Operational Technology Security Analyst
CalMac Ferries Limited —Gourock
- £50,000 a year
- Full-time
- Hybrid work
- Engineering
- IT
- Communication skills
- Annual leave
2d
Test Analyst
Systal Technology Solutions —Hamilton
- Full-time
- Analysis skills
- In-person
- Communication skills
9d
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
9d
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Glasgow
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
SAP Basis Application Support
CGI —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- ERP systems
- Communication skills
Quick apply
On-site Support Engineer
Getronics —Glasgow
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Referral programme
Agile Business Analyst (IT)
CalMac Ferries Limited —Gourock
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
- Annual leave
2d
IT Analyst
The Oil and Pipeline Agency —Helensburgh
- Full-time
- Azure
- Windows
- Microsoft Office
- Work from home
2d
Cyber Security Analyst
Aggreko —Glasgow
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Graduate Technology - Technology Engineering Glasgow Autumn 2026
KPMG —Glasgow
- Full-time
- Engineering
- Bachelor's degree
- Leadership

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Senior ICT Support Analyst

NHS Scotland -
Glasgow

Apply Now

Job details

Full-time | Fixed term contract
£52,845 - £61,466 a year
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Windows Server
Analysis skills
Supervising experience
Mentoring
SharePoint
Leadership
Communication skills
Active Directory

Full job description

Senior ICT Support Analyst (Ref: 250647)

Band 7 (£52,845 - £61,466)

Fixed-Term Contract/Secondment for 12 Months

Full-Time: 36 Hours per Week

Edinburgh/Glasgow: Hybrid working will apply for the foreseeable future

The purpose of Healthcare Improvement Scotland is to support health and social care providers in Scotland, to deliver high quality, evidence based, safe, effective and person-centred care; and to provide public assurance about the quality and safety of that care.

HIS has set out an ambitious and exciting Digital work programme for 2026/27 focused on our Information and Communication Technology (ICT) architecture, cloud migration, adoption of Microsoft365 tools, digital transformation and our staff capacity and capability. This is an exciting time to join the Digital Services Group (DSG) and support us in achieving our future vision for HIS.

The Opportunity

We are looking for a Senior ICT Support Analyst to join our small, but highly talented and growing ICT team to provide leadership, technical direction and to play a key role in the delivery, development, and security of our ICT infrastructure. The successful candidate will

Lead the management, maintenance, and development of ICT infrastructure, including servers, networks, cloud services, SharePoint and end-user devices
Ensure the security, resilience, and performance of all systems, supporting over 1,200 endpoints and critical services
Deliver and support complex ICT projects aligned to organisational and national priorities
Provide expert technical leadership and third-line support across a wide range of technologies
Support the development of ICT Support Analysts within the team
Develop and maintain Standard Operating Procedures (SOPs), policies, and documentation
Work closely with internal teams, NHS Scotland partners, and third-party suppliers
Lead on research, evaluation, and implementation of emerging technologies
Support ICT governance including disaster recovery, business continuity, and security compliance
Contribute to ICT strategy, service improvement, and operational planning

Does this sound like you?

What we like to see

Senior ICT Support Analysts offer a broad range of skills and experience, if you can offer some or all of these, we would like you to apply:

An experienced ICT professional with strong technical expertise and leadership skills, able to work effectively in a fast-paced, complex environment.
Degree in an ICT-related discipline or equivalent experience
Extensive experience supporting enterprise ICT infrastructure and services
Strong knowledge of Windows Server, Active Directory, networking, SharePoint, cloud and security technologies
Experience of managing ICT incidents, systems, and infrastructure at scale
Proven ability to manage multiple projects and priorities effectively
Experience in staff supervision, mentoring, or team leadership
Excellent communication and stakeholder engagement skills
Microsoft certifications or willingness to work towards them
Strong analytical and problem-solving capability
Ability to translate complex technical issues into clear business solutions
A proactive and innovative mindset
Commitment to delivering high-quality, secure ICT services

Benefits Which Matter

As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:

Life-work balance - with opportunities for flexible working and remote working
Generous NHS pension scheme
Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
NHS discounts and more

Diversity and Inclusion

Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.

We are focused on hiring the very best talent available for HIS, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience regardless of the outcome. As a Disability Confident employer we will be happy to discuss any reasonable adjustments candidates may require to support them in the application process.

Location

Although HIS staff are currently working in a hybrid manner between home and office, as this is a Senior ICT Support Analyst role there is a requirement to attend our offices in Glasgow and Edinburgh and our data centre in Livingston.

If you are considering applying and feel it would be helpful to discuss this initially, please contact [email protected]

Closing Date: Midnight on Sunday 21st June

Interviews are anticipated to be held on 13th or 14th July

Apply Now

Refine Your Search

support analyst jobs in balfron, stg

Senior ICT Support Analyst

Software Support Analyst

Support Analyst

Business Continuity Support Analyst

Systems Support Analyst

Quality Assurance Analyst

Energy Data Analyst

IT Service Desk Analyst - 12 Month FTC

Business Analyst - Product Owner

Economic Crime Monitoring and Governance Analyst

Operational Technology Security Analyst

Test Analyst

Service Desk Analyst

Join the Growing Cyber Security Practice at Methods

SAP Basis Application Support

On-site Support Engineer

Agile Business Analyst (IT)

IT Analyst

Cyber Security Analyst

Graduate Technology - Technology Engineering Glasgow Autumn 2026

I want to receive the latest job alerts for support analyst in balfron, stg

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