Customer service coordinator Work, Jobs in Ballymena, Ant (with Salaries)

Patient Coordinator/Receptionist Smiles
Smart Dental Care —Ballymena
- £25,000 - £26,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
Quick apply
14d
Customer Service Coordinator
Cardiac Services NI —Belfast
- Sales
- Customer service
- Administrative experience
Quick apply
8d
Customer Service Coordinator
Donnelly Group NI —Newtownabbey
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
Clinic Co-ordinator / Receptionist – Audiology & Podiatry Clinic
Audiocare —Belfast
- £12.71 an hour
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
- Free parking
- Employee discount
Quick apply
8d

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Patient Coordinator/Receptionist Smiles

Smart Dental Care -
Ballymena

Quick apply

Job details

Full-time
£25,000 - £26,500 a year
14 days ago

Qualifications

Dental receptionist
Microsoft Office
Administrative experience
Communication skills
Nursing

Full job description

Receptionist/Treatment Coordinator Opportunity

Smiles Dental Care, 14 Ballymoney Road, Ballymena, BT43 5BY

Full-Time Hours Available, Clinical Days: Monday to Saturday

Are you an organised, friendly, and professional individual with experience working in a dental reception environment? If so, we’d love to hear from you!

Due to continued expansion at Smiles Dental Care, we are recruiting a Receptionist/Treatment Coordinator to join our friendly and patient-focused practice.

About Us

Smiles Dental Care is part of a well-established dental group with 100+ surgeries across 35 practices throughout Northern Ireland and the North West of England. We offer a full range of treatments, including general dentistry, NHS services, aligners, implants, restorative dentistry, and cosmetic treatments.

The Role

This role is perfect for someone who enjoys supporting patients throughout their dental journey and thrives in a busy, team-focused environment.

Full-time or Part-time hours available
Working hours between 8:00am and 7:00pm
Clinical days Monday to Saturday
Final working arrangements will be discussed at the interview stage

Key Responsibilities

Appointment & Reception Management

Greeting patients and providing a professional, welcoming experience
Booking and managing appointments, and supporting daily reception duties

Administration & Record Keeping

Managing patient records accurately
Responding to phone, email, and in-person enquiries
Ensuring smooth day-to-day practice operations

Treatment Coordination

Supporting patients through treatment consultations
Explaining treatment options, costs, and processes clearly
Assisting with payment plans and finance applications

Financial Processes

Assisting with deposits, private treatment payments, and finance systems

Practice Support

Supporting marketing activities, promotions, and open days
Working closely with the clinical and administrative teams

What We’re Looking For

Experience: Minimum 1 year working in a dental practice
(Dental Nursing experience is a bonus but not essential)
Communication Skills: Confident, approachable, and patient-focused
Technical Skills: Comfortable using dental or medical software systems and Microsoft Office
Knowledge: Understanding of implants, cosmetic dentistry, and aligners is desirable
Team Approach: Positive, reliable, and committed to delivering an excellent patient experience

What We Offer

Competitive Salary: dependent on experience
Growth & Progression: training, development, and future career opportunities
Performance Incentives: bonus opportunities linked to private patient treatment uptake
Modern Working Environment: digitally equipped practice with up-to-date systems

Ready to Apply?

If you’re looking for a flexible and rewarding role with the potential to grow into a permanent position within a supportive dental practice, we’d love to hear from you.

Click ‘Apply’ to join Smiles Dental Care as a Receptionist/Treatment Coordinator

Quick apply

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customer service coordinator jobs in ballymena, ant

Patient Coordinator/Receptionist Smiles