Resources advisor Work, Jobs in Bampton, Oxf (with Salaries)

Customer Service Advisor
Valda Energy —Bicester
- Up to £26,000 a year
- Customer service
- Negotiation
- Annual leave
- Employee assistance programme
14d
Medical Resourcing Advisor
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
2d
Education Services Test Administrator
ProfessionLX, Ltd —Mildenhall
- £15 an hour
- Customer service
- Military
- Annual leave
Quick apply
Retail Management Graduate Programme
Decathlon UK —Oxford
- £29,000 a year
- Leadership
- Employee assistance programme
- Employee discount
Programmes Manager - HMP Bullingdon
Ministry of Justice —Bicester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
10d
Head of Property
Oak Furnitureland —Swindon
- £75,000 - £85,000 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
9d
Director, Legal - Healthcare
Immunocore —Oxford
- Travel
- Leadership
- Communication skills
Band 4 Recovery Coordinator (Intensive) - Swindon
Avon and Wiltshire Mental Health Partnership NHS Trust —Swindon
- £28,392 - £31,157 a year
- Full-time
- Care plans
4d
Guest Experience Advisor FTC Part-Time 8hrs - Designer Outlet Swindon
Savills Management Resources —Swindon
- £13.10 an hour
- Part-time
- Hospitality
- Customer service
4d
Part Time Sales Assistant
Kate Spade —Bicester
- Part-time
- English
- Employee discount
Customer Service Advisor
Corpay —Swindon
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Director, Medical Affairs (Europe & International)
Immunocore —Oxford
- Doctoral degree
- Travel
- Patient care
13d
Charity Finance Manager
Oxford Health NHS Foundation Trust —Oxford
- £39,959 - £48,117 a year
- Part-time
- Annual leave
- Employee assistance programme
18h
VodafoneThree Health, Safety & Environment Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Agile
- Employee discount
Climate Planning Liaison Officer
West Berkshire Council —Newbury
- £41,771 - £48,226 a year
- Full-time
- English
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
HR Advisor - 12 month FTC
TravelodgeHotels —Thame
- £28,000 - £30,000 a year
- 8 hour shift
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
- Employee discount
Quick apply
9d
General Manager
Coach —Bicester
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
VodafoneThree - Compliance Advice Manager
Vodafone —Newbury
- Full-time
- Hybrid work
- Financial services
- Employee discount
Community Healthcare Assistant - Swindon
Thornbury Community Services —Swindon
- £18.56 - £22.70 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
1d
Community Healthcare Assistant - Newbury
Thornbury Community Services —Newbury
- £18.56 - £22.70 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
1d

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Customer Service Advisor

Valda Energy -
Bicester

Apply Now

Job details

Up to £26,000 a year
14 days ago

Benefits

Annual leave
Company pension
Company events
Employee assistance programme
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Customer service
Negotiation

Full job description

The Energy Revolution

Valda Energy is a dynamic and rapidly growing energy supplier based in Bicester, committed to driving business success through smart, reliable energy solutions. Established in 2019 by industry experts, we bring together a diverse combination of talent to foster continuous sustainable growth. We challenge the existing marketplace with our leading, tech-driven, and customer-focused approach. Our passion for innovation and dedication to exceptional service sets us apart.

At Valda Energy, we live by our core values: communicate, collaborate, own it, embrace change, and put the customer first. We believe that our people are our greatest asset, and we are dedicated to fostering a supportive and evolving culture. From introducing new benefits to offering structured training opportunities and hosting frequent social events, we ensure our employees thrive.

How you will Energise Our Team

Our Customer Service department is the key contact area for our customers and their energy needs. Due to internal promotions within the team, we are currently seeking 3x Customer Service Advisors to support increased business demand and our continued growth. We would also be open to considering part-time applicants for this position.

You will need to have a strong customer-focused background and lead the way in delivering outstanding customer service to our growing portfolio of business-to-business customers. You will handle enquiries, issues, and service requests, ensuring timely resolution through the use of influencing, assertive negotiation, and conflict resolution skills. You will also need to have a genuine passion for helping people and contributing meaningfully to Valda Energy’s mission of delivering smart, reliable energy solutions to businesses across the UK.

The day-to-day responsibilities will include but are not limited to the following:

Answer customer queries through various channels (emails, calls and chats) promptly to enhance the customer service experience
Patiently listen to customers to address their concerns adhering to a first contact resolution approach
Accurately record and logs interaction with customers and update account information
Work with management & other departments to maintain best practices for effective communication with customers
Maintain knowledge of updated company processes and policies to provide accurate guidance to customers
Meet regularly with team leader to give feedback to help improve customer service, response time and the staff experience
Willing to learn to apply company policy and process to customer solutions
Support the company’s ‘one team’ culture

The Spark we're Looking For

Minimum of 1 year’s prior experience in a customer-facing role
Communicates clearly and confidently, both verbally and in writing, explaining information effectively while engaging positively with customers and colleagues
Takes a proactive and resourceful approach to identify issues and deliver practical solutions that enhance customer satisfaction
Pays close attention to detail, ensuring accuracy in handling information and processes to maintain high-quality service
Prioritises customers’ needs in every interaction, consistently delivering a supportive, efficient, and positive experience
Demonstrates resilience by staying calm and focused under pressure, confidently navigates multiple systems, and adapts quickly to changing priorities to maintain excellent service levels

Perks that Power Your Journey ️

Annual salary up to £26k
Company annual bonus scheme
25 days of annual leave plus bank holidays, a length of service award increasing up to 30 days, plus an extra day off during your birthday month
Private Medical Insurance with Vitality Health
Access to The Grid, our employee engagement and rewards platform, giving you exclusive discounts at hundreds of retailers, wellbeing resources, recognition tools, and more
Life Insurance policy, providing coverage at four times your salary
Employee Assistance Programme offering confidential support and guidance
Enjoy an array of complimentary snacks, drinks, and lunch options in our office
Salary sacrifice pension scheme where we will match contributions up to 4%
In-house learning and development team devoted to nurturing your talent, unlocking potential and propelling you towards being your best
Refer a friend scheme (up to £500), monthly team events, annual company events & recognition awards

If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for. We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements. We are here to support you, so please reach out to our team on [email protected]

Apply Now

Refine Your Search

resources advisor jobs in bampton, oxf

Customer Service Advisor

Medical Resourcing Advisor

Education Services Test Administrator

Retail Management Graduate Programme

Programmes Manager - HMP Bullingdon

Head of Property

Director, Legal - Healthcare

Band 4 Recovery Coordinator (Intensive) - Swindon

Guest Experience Advisor FTC Part-Time 8hrs - Designer Outlet Swindon

Part Time Sales Assistant

Customer Service Advisor

Director, Medical Affairs (Europe & International)

Charity Finance Manager

VodafoneThree Health, Safety & Environment Specialist

Climate Planning Liaison Officer

HR Advisor - 12 month FTC

General Manager

VodafoneThree - Compliance Advice Manager

Community Healthcare Assistant - Swindon

Community Healthcare Assistant - Newbury

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