Customer service agent Work, Jobs in Banbury (with Salaries)

Call Handler
SinglePointCalls Ltd —Daventry
- £13.00 - £15.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Agent
Northgate Vehicle Hire —Milton Keynes
- £28,734 a year
- Customer service
- Employee discount
Quick apply
6d
Receptionist
LAH Property Marketing —Milton Keynes
- £15,748.20 - £31,496.40 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
7d
Mobile Cover Receptionist
LAH Property Marketing —Oxford
- £14.24 an hour
- Customer service
- Front desk
- Communication skills
- Referral programme
Quick apply
Project Coordinator
Walton Street Cycles —Kidlington
- £25,000 - £30,000 a year
- Part-time
- Hybrid work
- Social media management
- Customer service
- Microsoft Office
- Store discount
- Employee discount
Quick apply
5d
Guest Service Agent - Soho Farmhouse
Soho House & Co. —Banbury
- £15.50 an hour
- Weekend availability
- Hotel
- Employee discount
Quick apply
17h
Customer Service Agent
Warwick Nub News —Warwick
- £26,228 a year
- Monday to Friday
- Customer service
- Administrative experience
5h
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Patient Contact Centre Navigator
Principal Medical Limited —Banbury
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Nominations Officer (Housing)
Sage Homes —Northampton
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
Lettings Officer
Sage Homes —Northampton
- Hybrid work
- Microsoft Office
- Continuous improvement
- Organisational skills
Customer Service Advisor
Mears Group —Milton Keynes
- Up to £26,477.31 a year
- Communication skills
- Time management
- Annual leave
- Employee discount
15h
Entry Level Service desk Engineer
Novem Limited —Coventry
- £24,785 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Travel
- Bereavement leave
- Life insurance
Quick apply
6d
Escalation Resolution Associate
Tripadvisor —Oxford
- 8 hour shift
- Hybrid work
- Customer service
- English
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Sales Advisor
Samsonite —Bicester
- Part-time
- Sales
Senior Lettings Specialist
Connells Group —Banbury
- Full-time
- Sales
- Customer service
- Driving
Quick apply
7d
BUSINESS DEVELOPMENT MANAGER
British Valve & Actuator Association —Banbury
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave

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Call Handler

SinglePointCalls Ltd
Daventry

Quick apply

Job details

Temporary
£13.00 - £15.50 an hour

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company events
Employee assistance programme
Employee discount
Flexible schedule
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
Data entry
Computer skills
A Level

Full job description

Job Title: Call Handler

Job Type: Zero Hour Contract

Pay: £13.00 - £15.50 per hour

Location: Office based in our Daventry office

About SinglePoint Calls

SinglePoint Calls was founded in 2022 with a simple goal: to do telephone answering better.

Like many business owners, we once relied on a large answering service. At first, it worked. But over time, the service became rigid and impersonal. Costs increased, flexibility disappeared, and the team stopped taking the time to truly understand our business. The personal touch we needed was gone.

So we built the service we couldn’t find.

SinglePoint Calls began with just a handful of clients and a commitment to doing things differently. Today, we handle over 40,000 calls, messages and emails each month for businesses across the UK, including legal firms, property agents, healthcare providers, trades and tech companies. Our team of more than 45 PAs all share one mission: to support our clients as a genuine extension of their team.

Telephone answering at SinglePoint Calls means being the first point of contact for our clients’ customers. We answer calls in our clients’ business names, handle enquiries, take messages, book appointments, and follow clear instructions to make sure nothing important is missed.

The Role

We’re looking for friendly, reliable and flexible Call Handlers to support our core team during busy periods, holidays, sickness and peaks in demand.

This role is ideal for someone who enjoys variety, stays calm under pressure and takes pride in delivering excellent customer service. As a reserve Call Handler, you’ll step in when we need extra support, helping to ensure every call is answered professionally and no customer is left waiting.

No two days are the same. You’ll be handling calls for a wide range of clients across different industries, which keeps the role interesting and varied.

If successful, you’ll begin your training journey with us, where you’ll learn how to use our in-house call management system and be guided through handling different types of calls and enquiries across the sectors we support.

What You’ll Be Doing

- Answering inbound and making outbound calls on behalf of multiple clients

- Handling calls in the client’s business name, following clear instructions

- Taking accurate messages and recording information correctly

- Booking appointments and managing basic enquiries when required

- Providing a calm, friendly and professional experience for every caller

- Supporting the wider team during busy or high-volume periods

What You’ll Need

You don’t need previous call handling experience to succeed at SinglePoint Calls, although it’s always welcome! What really matters is your attitude and how you connect with people.

You’ll be comfortable speaking to lots of different callers throughout the day and enjoy helping people feel listened to and supported. Because we work with a wide range of clients across different industries, no two calls or shifts are ever the same.

You’ll also bring:

- A warm, friendly telephone manner

- Strong listening skills and a natural ability to build rapport

- A calm, empathetic approach, especially when callers may be upset or under pressure

- The ability to juggle tasks and stay organised in a busy environment

- Good problem-solving skills and common-sense decision-making

- Solid computer skills and accurate data entry, with great attention to detail

Most importantly, you’ll be someone who enjoys being part of a team and is happy to step in and support others when things get busy.

Why Join SinglePoint Calls

You’ll be joining a growing, people focused business where your contribution genuinely matters. Our reserve team plays a vital role in keeping our service running smoothly and supporting our permanent call handlers.

If you enjoy helping others, thrive in a fast-paced environment, and want to be part of a supportive and friendly team, we’d love to hear from you!

What We Can Offer You:

At SinglePoint Calls, we know great people make great conversations and we work hard to create an environment where our team feels supported, valued and confident in what they do.

You will benefit from:

- Flexible working hours to help you balance work and life

- Free on-site parking

- Access to an employee perks and discounts platform

- Our Employee Assistance Programme, offering:

24/7 confidential counselling

Mental health and wellbeing support

Legal and financial advice

Online wellbeing resources and helplines

- Full training and ongoing development to help you feel confident and supported in your role

- Basic DBS check provided

- Casual dress

- A warm, friendly and support team where people genuinely care

Job Type: Temporary

Pay: £13.00-£15.50 per hour

Benefits:

Casual dress
Company events
Free parking
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

Daventry, Northamptonshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer service agent jobs in banbury

Call Handler

Customer Service Agent

Receptionist

Mobile Cover Receptionist

Project Coordinator

Guest Service Agent - Soho Farmhouse

Customer Service Agent

Helpdesk Agent (Full Time Office Working inc weekends)

Ticketing Manager

Patient Contact Centre Navigator

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Nominations Officer (Housing)

Lettings Officer

Customer Service Advisor

Entry Level Service desk Engineer

Escalation Resolution Associate

Key Account Director

Sales Advisor

Senior Lettings Specialist

BUSINESS DEVELOPMENT MANAGER

I want to receive the latest job alerts for customer service agent in banbury

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