Job Overview
We are seeking a dedicated and professional Dental Assistant/Receptionist to join our dental practice. This role involves providing exceptional patient care while managing front desk responsibilities. The successful candidate will be an organised, communicative individual with a passion for supporting patients and ensuring smooth clinic operations. This position offers valuable experience in dental healthcare and customer service within a friendly, team-oriented environment.
Duties
- Greet patients warmly and assist them with check-in and check-out procedures
- Prepare treatment rooms and sterilise dental instruments in accordance with health and safety standards
- Assist dentists during various dental procedures, including passing instruments and ensuring patient comfort
- Maintain accurate patient records using IT systems and update files as necessary
- Schedule appointments, confirm upcoming visits, and manage cancellations or rescheduling requests
- Answer phone calls promptly, providing clear information and directing enquiries appropriately
- Handle administrative tasks such as processing payments, filing documents, and managing correspondence
- Ensure the reception area remains tidy, welcoming, and organised at all times
Experience
- Prior experience in a dental or healthcare environment is preferred but not essential; training will be provided for the right candidate
- Strong patient care skills with a compassionate approach to patient needs
- Excellent communication skills in English, both verbal and written
- Basic IT literacy for managing electronic health records and appointment scheduling systems
- Organisational skills to coordinate multiple tasks efficiently and effectively
- Ability to work well within a team while also demonstrating independence when required
This role is ideal for someone eager to develop their career in dental healthcare, combining clinical support with front desk responsibilities in a professional setting.
Pay: £10.85-£14.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
