2nd line support Work, Jobs in barnsley (with Salaries)

IT Support & Infrastructure Engineer
Leger Shearings Group —Rotherham
- £35,000 - £40,000 a year
- Full-time
- Azure
- Free parking
- Annual leave
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
5d
IT Desktop Support Analyst
Sheffield Forgemasters Engineering Ltd —Sheffield
- Full-time
- Windows
- Microsoft Office
- IT
- Employee assistance programme
7d
IT Services Technician (1st / 2nd line)
HNC —Huddersfield
- £26,818 - £28,634 a year
- Full-time
- Customer service
- Organisational skills
- IT
7d
ICT Technician - Schools
hireful —Leeds
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
- IT
- School
Quick apply
Administrator
HCLTech —Leeds
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
12h
Work Flow Information Analyst
NEXT —Rotherham
- £13.33 an hour
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Free parking
- Employee discount
5d
IT Services Technician (1st / 2nd line) - Huddersfield New College
Calderdale Council —Huddersfield
- £26,818 - £28,634 a year
- Full-time
- Customer service
- Organisational skills
- IT
5d
IT Support Technician
Vintage Cash Cow —Morley
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
Quick apply
8d
IT Support Engineer
Elevate Technology Group —Rotherham
- £30,000 - £35,000 a year
- Windows
- SharePoint
IT Service Desk Technician
Walker Morris LLP —Leeds
- £27,146 a year
- 8 hour shift
- IT
- Automotive diagnostics
- Annual leave
2nd Line IT Engineering Professional (shift)
BT —Sheffield
- Azure
- Windows
- Microsoft Office
7d
Service Delivery Manager
Konecranes —Doncaster
- Full-time
- Leadership
Technical Specialist Remote Support
Agfa —Leeds
- Hybrid work
- Oracle
- Customer service
- Windows
Business and Operations Support Engineer - 24/7 cover
Freemans PLC —Bradford
- Full-time
- Microsoft Office
- Computer networking
- IT
- Work from home
- Employee discount
8d
Application Support Analyst Apprenticeship
MWHTreatment —Hattersley
- SharePoint
Application Support Analyst – Payments and Orchestration Services
Transaction Network Services —Sheffield
- Full-time
- Customer service
- Java
- SQL
On-site Engineer
OCU Group —Leeds
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Windows
- Microsoft Office

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IT Support & Infrastructure Engineer

Leger Shearings Group -
Rotherham

Apply Now

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Free or subsidised travel
Employee discount

Qualifications

Microsoft Windows Server
TCP
Azure
Cost control
DHCP
Virtualisation
IT support
DNS
TCP/IP
Active Directory
Intune
VPN

Full job description

Join a multi brand travel business at a pivotal moment of our transformation and growth!

We are seeking an experienced and proactive IT Support & Infrastructure Engineer to join our Head Office Technology team.

This role sits at the intersection of advanced end user support and core infrastructure, acting as a key escalation point for the business. You will provide hands on troubleshooting, system administration, and technical support across a broad range of technologies, while also contributing to infrastructure improvements and IT projects.

This position is well suited to someone with strong technical breadth, a pragmatic approach to problem solving, and experience in a business-facing IT support environment.

The successful candidate will benefit from a salary of between £35,000 and £40,000 a year, depending on experience, 30 days annual leave every year including public holidays and increasing by a day each year for the first 3 years, additional paid leave for your birthday and Christmas eve, up to £1580 each year for you and your partner to take a fantastic Leger Shearings tour (and 5 extra paid leave days for it), and opportunities for further professional development with our LSG Scholarship programme.

This is a full time, on site role based at our Rotherham Head Office (S60 2XR). It is not suitable for applicants seeking to work remotely either fully or on a hybrid basis.

Your Key Responsibilities

Provide 1st and 2nd line support for incidents and service requests, acting as an escalation point where required.
Troubleshoot and resolve issues across Windows, Microsoft 365, networking, printers, and end user hardware.
Administer and support Active Directory, Azure Entra ID, Group Policy, Exchange, and other core infrastructure services.
Support remote users and multiple office locations using remote access tools.
Maintain accurate and up-to-date system, process, and known-issue documentation.
Assist with and contribute to IT projects, including system upgrades, deployments, and migrations.
Liaise with third party vendors and service providers as required.
Ensure compliance with IT policies, procedures, and security standards.
Maintain accurate IT asset tracking and inventory.

Your Key Deliverables

Service Delivery & Support Effectiveness (SLA Compliance, MTTR, Reopen rate)
Escalation Quality (% escalated appropriately, Reduction in unnecessary vendor escalations)
Infrastructure Stability & Hygiene (Patch Compliance, AD / Entra Hygiene, Backup Success Rate)
Platform Reliability (Repeat Incident Reduction, Change Success Rate)
User Experience & Business Impact
Asset & Cost Control (Accuracy of Register, Lifecycle management)
Vendor Management (Contracts, License Optimisations,3rd Party Resolution Times)
Documentation & Knowledge Sharing (Active Ticket Reduction)
Personal Effectiveness (Ticket Ownership, Stakeholder Feedback, Security & Policy Adherence)

About You

You will have the following essential skills and experience:

Experience in an IT support or infrastructure support role.
Strong hands-on experience with Microsoft technologies, including:
Windows 11 and Windows Server
Microsoft 365
Active Directory and Azure Entra ID
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
Experience working with ITSM / ticketing systems.
Familiarity with Ubiquiti UniFi Gateway and WiFi solutions.
Familiarity with Cisco Meraki networking hardware.
Strong troubleshooting skills and the ability to take ownership of issues through to resolution.

Preference will also been given to canddidates who can demonstrate the following:

Experience administering or supporting Azure environments.
Exposure to Unified Endpoint Management and Security tooling (e.g. Intune, ManageEngine Endpoint Central).
Experience with centrally managed Wi Fi platforms (e.g. UniFi).
Exposure to virtualisation technologies such as Hyper V.

We're looking to make an appointment as soon as we find a great person, so please apply straight away.

No agency applications please.

Benefits:

Additional leave
Company events
Company pension
Employee discount
Free or subsidised travel
Free parking

Work Location: In person

Apply Now

Refine Your Search

2nd line support jobs in barnsley

IT Support & Infrastructure Engineer

IT Support Technician

1st-2nd Line IT Support Engineer

IT Desktop Support Analyst

IT Services Technician (1st / 2nd line)

ICT Technician - Schools

Administrator

Work Flow Information Analyst

IT Services Technician (1st / 2nd line) - Huddersfield New College

IT Support Technician

IT Support Engineer

IT Service Desk Technician

2nd Line IT Engineering Professional (shift)

Service Delivery Manager

Technical Specialist Remote Support

Business and Operations Support Engineer - 24/7 cover

Application Support Analyst Apprenticeship

Application Support Analyst – Payments and Orchestration Services

On-site Engineer

Technical Systems Administrator

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