Location: Cambridge (Office Based Initially, with the opportunity to transition to a predominantly remote role)
Salary: £30,000 - £35,000+ per annum, depending on experience and qualifications
Job Type: Full Time, Permanent
About Sagoos
Sagoos is a modern residential lettings and property management company founded by landlords, for landlords.
Drawing on decades of hands-on experience managing and growing a substantial property portfolio, we understand the importance of exceptional service, proactive communication and efficient property management.
As our portfolio continues to expand, we are looking for an experienced and highly organised Property Manager to join our team and play a key role in supporting our landlords, tenants and contractors.
Initially, this role will be office-based to allow for training, collaboration and knowledge transfer. As systems and processes become established, there will be the opportunity for the role to transition into a predominantly remote position.
The Role
The Property Manager will be responsible for the day-to-day management of our residential property portfolio.
You will act as a key point of contact for landlords, tenants and contractors, ensuring maintenance issues are dealt with efficiently, tenancies are managed professionally and our high standards of customer service are maintained at all times.
The successful candidate will be highly organised, proactive and capable of taking ownership of a wide range of responsibilities within a growing business.
Key Responsibilities
Tenant & Landlord Communication
· Respond to tenant and landlord enquiries via telephone and email.
· Answer incoming calls and provide a high standard of customer service.
· Manage day-to-day property-related correspondence.
· Build positive relationships with landlords and tenants.
Viewings & Applicant Management
· Respond to new tenant enquiries and qualify applicants.
· Schedule and coordinate viewings.
· Maintain accurate records of enquiries and applicant activity.
Maintenance Coordination
· Receive, log and manage maintenance issues.
· Liaise with contractors and obtain quotations where required.
· Coordinate appointments, monitor progress and follow up on outstanding works.
· Maintain accurate maintenance records.
Essential Requirements
· Previous experience within residential lettings, property management or estate agency is essential.
· Excellent written and verbal communication skills.
· Strong organisational and time management skills.
· Excellent attention to detail.
· Experience dealing with tenants, landlords and contractors.
· Ability to prioritise workload and manage multiple tasks simultaneously.
· Strong IT skills and confidence using cloud-based software.
· Ability to work independently and take ownership of responsibilities.
Desirable Requirements
· MARLA qualification (or working towards).
· Knowledge of residential lettings legislation and compliance requirements.
· Experience using property management software.
· Experience coordinating maintenance and contractor relationships.
What We Offer
· Competitive salary of £30,000 - £35,000+ depending on experience and qualifications.
· Company pension.
· Annual leave plus bank holidays.
· Ongoing training and development.
· Opportunity to join a growing and ambitious business.
· Genuine career progression opportunities.
· The opportunity to transition into a predominantly remote role as the business continues to grow.
Career Progression
This is a key hire within a growing business and offers exceptional long-term career opportunities for the right candidate.
The successful applicant will work directly alongside the founders, gaining exposure to all aspects of the business and playing an important role in shaping its future growth.
For the right individual, there is a potential pathway to an Operations Director role, overseeing the day-to-day operations of the business and leading the property management function.
Salary and responsibilities will be formally reviewed every six months, with remuneration increasing in line with performance, contribution and business growth.
How to Apply
Please submit your CV together with a short covering letter outlining your relevant experience and why you believe you would be a great fit for Sagoos.
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Free or subsidised travel
Application question(s):
- How many years’ experience do you have in residential lettings, property management or estate agency?
- Have you previously managed maintenance issues from tenant report through to contractor completion?
- Have you worked with HMOs or shared houses before?
- Which property management or CRM systems have you used?
- This role is initially office-based in Cambridge, with scope to become more remote later. Are you able to commute to Cambridge reliably?
- Why would you be a good fit for Sagoos?
Work Location: On the road
