Document control lead Work, Jobs in Basildon, Ess (with Salaries)

Quality & Process Coordinator - Basildon
Arc —Basildon
- £35,000 a year
- Customer service
- Analysis skills
- Organisational skills
18h
QMS Product Lead
Robosol Software UK Limited —Basildon
- From £50,000 a year
- Full-time
- Computer Science
- ERP systems
- Analysis skills
Quick apply
9d
Document Control Lead
Hill International, Inc —London
Senior Document Control Specialist
McDermott —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Document Controller
Populous —London
- Weekend availability
- Hybrid work
- Microsoft Excel
- Communication skills
- Employee discount
Insurance Quality Lead
Bionic Services Ltd —London
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Implementation Specialist - Teamcenter
Leonardo UK Ltd —Basildon
- Full-time
- Hybrid work
- Azure
- Flexible schedule
- Referral programme
IT Implementation Specialist - Manufacturing
Leonardo UK Ltd —Basildon
- Full-time
- Hybrid work
- Azure
- Communication skills
- Flexible schedule
- Referral programme
Document Controller
London Square —London
- Full-time
- Microsoft Excel
- Analysis skills
- SharePoint
- Employee discount
- Gym membership
Quick apply
13d
Lead Analyst - FinCrime
Wise Australia Investments —London
- £75,000 - £115,000 a year
- SQL
- School
- Python
- Annual leave
Quality Systems Manager
TECNIQ —Witham North
- Up to £70,000 a year
- Full-time
- Engineering
- Continuous improvement
- Travel
- Free parking
- Life insurance
Quick apply
2d
Data Migration Lead - Data Transformation - London
Vantage Point —London
- Hybrid work
- Analysis skills
- Travel
Chief Compliance Officer - Talbot
Talbot Underwriting Services Ltd (TS1) —London
Quick apply
3d
Information & Cyber Risk Assurance Advisor
Department for Energy Security & Net Zero —London
- £62,595 - £69,765 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Employee discount
7d
Financial & Operations Manager
Voltis —London
- £50,000 - £65,000 a year
- Full-time
- Bachelor's degree
Quick apply
Consultant Microbiology or Microbiology and Infectious Diseases
Maidstone and Tunbridge Wells NHS Trust —Maidstone
- £113,565 - £150,569 a year
- Weekend availability
- Annual leave
1h
Technical Lead, CMAM Avance
International Rescue Committee —London
- Remote
- English
- Master's degree
- Bachelor's degree
Operational Resilience Regional Engagement Lead
Bloomberg —London
- Project management
- Organisational skills
End User Computing
FDM Group —London
- Hybrid work
Regional Test Controller
TrustFlight —London
- Full-time
- Remote
Quick apply
3d

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Quality & Process Coordinator - Basildon

Arc -
Basildon

Apply Now

Job details

£35,000 a year
18 hours ago

Qualifications

Customer service
First aid
Business processes
Visio
ISO 9001
Analysis skills
Organisational skills
IT
Communication skills

Full job description

About Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Job Description

We are seeking a proactive and forward-thinking Quality & Process Coordinator to drive operational efficiency and modernisation across the organisation.

This role is focused on:

Designing, standardising and improving business processes
Supporting ISO 27001 and ISO 9001 audit readiness
Identifying and implementing automation opportunities
Reducing reliance on manual and legacy workflows
Embedding a culture of continuous improvement across our Managed Service Provider (MSP) operations

You will play a key role in improving scalability, reducing operational overhead and enabling smarter, more automated ways of working.

Key Responsibilities

Process Optimisation & Automation

Map, document and standardise core business processes across departments.
Identify inefficiencies, manual bottlenecks and legacy workflows.
Design and implement automation initiatives (e.g., Power Platform, RPA, workflow tools).
Work with IT and operational teams to modernise service delivery processes.
Establish process KPIs and performance metrics.
Build and maintain a continuous improvement roadmap.
Promote a culture of process ownership and accountability across teams.
Evaluate and recommend tools that improve workflow efficiency.

ISO & Compliance Support

Support the maintenance of processes aligned to ISO 27001 and ISO 9001 requirements.
Prepare departments for internal and external ISO audits.
Work with external BSI auditors during assessment periods.
Conduct process-based internal reviews to identify gaps or risks.
Assist in maintaining audit evidence and control documentation.
Track and follow up on corrective actions from audits.
Support risk assessment activities related to operational processes.
Monitor adherence to documented procedures and escalate risks where needed.

Health & Safety Compliance

Maintain and improve health & safety procedures across all sites.
Conduct H&S assessments using Atlas and ensure statutory compliance.
Oversee Fire Marshal and First Aid coverage via rota management.
Complete fire marshal and first aid training as required.
Manage head office facilities compliance including:

o Security

o COSHH

o Building safety checks

o Equipment servicing

Distribute and track annual DSE assessments for all staff and new joiners.

Training & Continuous Improvement

Provide internal guidance on process best practices and automation usage.
Support teams in adopting new automated workflows.
Track employee completion of required compliance training.
Facilitate internal improvement workshops with leadership.
Support governance meetings focused on operational efficiency.
Champion continuous improvement methodologies across the organisation.

Environmental & Sustainability

Support compliance with environmental regulations.
Identify opportunities to improve organisational sustainability.
Support future ISO 14001 readiness where applicable.

Requirements

Essential

Strong understanding of ISO 27001 and ISO 9001 frameworks (process perspective).
Experience improving or redesigning business processes.
Experience supporting ISO audits.
Knowledge of UK health & safety requirements (fire safety, COSHH, first aid).
Strong analytical and organisational skills.
Excellent stakeholder communication skills.
Experience in an MSP, IT services or technical environment.

Highly Desirable

Experience delivering automation or digital transformation initiatives.
Exposure to Power Automate, Power Platform, RPA or similar tools.
Experience reducing manual operational workload.
Familiarity with process mapping tools (Visio, Lucidchart, BPMN etc.).
ISO Lead Auditor exposure.
NEBOSH or equivalent H&S qualification.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility:

We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

document control lead jobs in basildon, ess

Quality & Process Coordinator - Basildon

QMS Product Lead

Document Control Lead

Senior Document Control Specialist

Document Controller

Insurance Quality Lead

IT Implementation Specialist - Teamcenter

IT Implementation Specialist - Manufacturing

Document Controller

Lead Analyst - FinCrime

Quality Systems Manager

Data Migration Lead - Data Transformation - London

Chief Compliance Officer - Talbot

Information & Cyber Risk Assurance Advisor

Financial & Operations Manager

Consultant Microbiology or Microbiology and Infectious Diseases

Technical Lead, CMAM Avance

Operational Resilience Regional Engagement Lead

End User Computing

Regional Test Controller

I want to receive the latest job alerts for document control lead in basildon, ess

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