Level customer service representative Work, Jobs in Basingstoke, Eng (with Salaries)

Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
Partner Success Representative (Maternity Cover)
Arrive —Basingstoke
- Hybrid work
- Customer service
- SQL
- JavaScript
Quick apply
Inside Sales Representative
Linde MH UK Ltd. —Basingstoke
- Full-time
- Sales
- Relocation assistance
- Annual leave
Sales Account Executive
Hildon Ltd —Stockbridge
- From £27,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
SALES SUPPORT ADMINISTRATOR - HYBRID WORKING
UK Greetings —Farnham
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Referral programme
Customer Services Representative
Stanley Black & Decker —Maidenhead
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Employee discount
1d
Sales - Sales Advisor - UK
New Look —Fleet
- Part-time
- Microsoft Word
Client Services Liaison
TAG Aviation —Farnborough
- Weekend availability
- Customer service
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
9d
Business Development Representative
Vonage —Basingstoke
- Hybrid work
- Sales
- Salesforce
Quick apply
3d
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
Advanced Aerospace Field Service Representative
Honeywell Aerospace —Basingstoke
- Full-time
- Hybrid work
- Military
- Engineering
- Bachelor's degree
- Work from home
Field Sales Representative (Surrey)
Cosentino —Hook
- Sales
- Salesforce
- Merchandising
4d
Project Planner
B&Q —Eastleigh
- £32,000 - £37,000 a year
- Hybrid work
- Merchandising
- Analysis skills
- Planograms
- Annual leave
- Employee assistance programme
2d
Trade Counter Sales
Peppard Building Supplies Ltd —Reading
- £29,135 - £29,500 a month
- Sales
- Customer service
- Communication skills
Quick apply
Operations Representative
Flexjet —Farnborough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
Programme Director
Fujitsu —Basingstoke
- Full-time
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Telesales / Business Developer
Howdens Joinery Co. —Aldershot
- Full-time
- Sales
- Annual leave
- Employee discount
Part Time Customer Service Advisor - Reading
Leeds Building Society —Reading
- £25,000 a year
- Microsoft Office
1d
Hotels Receptionist
BaxterStorey —Didcot
- £13.40 an hour
- Hospitality
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
2d
Junior Technical Sales Trainee UK (m/f/d) remote
Yamaichi electronics —Winchester
- Remote
- Sales
- Engineering
- English

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Supervisor, Export Customer Service

Thermo Fisher Scientific -
Basingstoke

Apply Now

Job details

Full-time

Qualifications

Management
Customer service
ERP systems
Analysis skills
Organisational skills
Communication skills

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific recently announced that it has entered into an agreement to sell its microbiology business to Astorg, a leading pan-European private equity firm with deep expertise in healthcare, focused on a select set of subsectors, including pharmaceutical services and technology, medtech and related services, life science tools and diagnostics.

This decision follows a thoughtful evaluation as part of Thermo Fisher’s ongoing business strategy to actively manage and strengthen our portfolio.

We expect the transaction will be completed in the second half of 2026, subject to customary closing conditions and applicable regulatory approvals. Until the transaction is complete, Thermo Fisher will continue to operate the business.

If you join the microbiology business prior to the close of the transaction, your employment is expected to transition to Astorg.

For more information, please review:

Thermo Fisher’s press release

Astorg press release

The Customer Service Export Supervisor leads a team of Customer Service Representatives in a fast-paced, inbound environment, ensuring delivery of a consistent, high-quality customer experience aligned with business strategy. This role provides on-the-floor leadership, manages escalations, and drives performance through KPI management, coaching, and continuous improvement, while ensuring compliance with global export requirements.

DESCRIPTION

Lead, coach, and develop CSRs, supporting performance, engagement, and professional growth
Act as the primary escalation point, resolving complex customer issues in a timely and effective manner
Manage daily operations, including workload prioritization, scheduling, and resource allocation
Monitor and drive performance against KPIs (e.g., service levels, productivity, customer satisfaction)
Support export order processes, ensuring compliance with Global Trade regulations and documentation requirements
Identify process improvement opportunities and implement solutions to enhance efficiency and customer experience
Analyze performance and complaint data to drive corrective actions and continuous improvement
Collaborate cross-functionally with Commercial, Supply Chain, Planning, Distribution, IT, and Technical teams
Support recruitment, performance reviews, training, and development activities
Communicate effectively with stakeholders and represent the function in meetings and projects

REQUIREMENTS

Proven people management experience in a customer service or call centre environment
Knowledge of export processes and Global Trade Compliance preferred
Strong analytical and problem-solving skills with a KPI-driven mindset
Excellent communication and interpersonal skills
Strong organizational skills with attention to detail
Experience with ERP systems and customer service tools
Ability to manage priorities and lead effectively in a fast-paced environment
Demonstrates Thermo Fisher Scientific values: Integrity, Intensity, Innovation, and Involvement

Apply Now

Refine Your Search

level customer service representative jobs in basingstoke, eng

Supervisor, Export Customer Service

Partner Success Representative (Maternity Cover)

Inside Sales Representative

Sales Account Executive

SALES SUPPORT ADMINISTRATOR - HYBRID WORKING

Customer Services Representative

Sales - Sales Advisor - UK

Client Services Liaison

Business Development Representative

Senior Customer Success Manager

Advanced Aerospace Field Service Representative

Field Sales Representative (Surrey)

Project Planner

Trade Counter Sales

Operations Representative

Programme Director

Telesales / Business Developer

Part Time Customer Service Advisor - Reading

Hotels Receptionist

Junior Technical Sales Trainee UK (m/f/d) remote

I want to receive the latest job alerts for level customer service representative in basingstoke, eng

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