Infrastructure technician Work, Jobs in Basingstoke, Ham (with Salaries)

Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
4d
Repair Technician
Sanmina Corporation —Basingstoke
- Oracle
- Engineering
- ERP systems
Technician [Signalling Maintenance]
Network Rail —Basingstoke
- £43,104 - £45,699 a year
- Weekend availability
- Maintenance
- Driving
- Mechanical knowledge
- Annual leave
6d
Opportunities at TCS - Satellite Communications Technician
Serco Plc —Bordon
- Call to connect
- Microsoft Office
- Employee assistance programme
Civil Engineering Apprentice / Water - Multiple Locations (Summer 2026 starts)
AECOM —Basingstoke
- Full-time
- Hybrid work
- CAD
- English
- In-person
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- AWS
- Travel
- Computer networking
Electrical Installation Technician (Entry Level)
Yunex Traffic —Guildford
- Overtime
- No experience needed
- Communication skills
- Gym membership
VodafoneThree Level 3 Field Engineering Apprenticeship
Vodafone —Newbury
- £26,300 - £28,940 a year
- Weekend availability
- Travel
- Employee discount
Network Deployment Engineer, Network Infrastructure Design & Deployment
Amazon Data Services UK Limited —Thames Valley
- Full-time
- Computer Science
- Microsoft Office
- AWS
Customer Support Technician
Ricoh —Reading
- Communication skills
2d
Trainee Cable Technician
Prysmian Group —Bishopstoke
- Full-time
- School
- Free parking
- Paid training
Apprentice Technician LCV - Year 1
Volvo Group —Reading
- £7.93 - £12.21 an hour
- Full-time
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Technician Signalling Maintenance
Network Rail —Eastleigh
- £43,104 - £45,699 a year
- Weekend availability
- Maintenance
- Driving
- Mechanical knowledge
- Annual leave
5d
Audio Visual Support Technician (Remote)
AVI-SPL —Farnborough
- Full-time
- Remote
- Customer service
- Windows
- Organisational skills
- Annual leave
1d
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
6d
Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Civil Engineering Graduate Water / Multiple Locations (Summer 2026 starts)
AECOM —Basingstoke
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Civil/Structural Engineers -Hybrid-All levels
Amentum —Reading
- Full-time
- Engineering
- Master's degree
- Employee assistance programme
- Flexible schedule
Apprentice Fire & Security Service Engineer
Johnson Controls —Didcot
- From £16,380 a year
- Overtime
- English
- Communication skills

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Infrastructure Technician

Fujitsu -
Basingstoke

Apply Now

Job details

Full-time
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

BMC Remedy
Customer service
DNS
ServiceNow
Linux
Communication skills

Full job description

Infrastructure Technician

Location: Basingstoke (On-site), Shift based role.

As an Infrastructure Technician, you will play a key role in supporting critical IT services within a highly secure environment.

This is a shift-based operational support role working within a 24/7 service environment. You will be responsible for proactively monitoring infrastructure systems, completing operational health checks, and providing technical support to our customers.

As an Infrastructure Technician, you will work in a collaborative environment with strong mentoring and training opportunities to grow your technical skillset and advance within the IT function.

Your role will involve:

Acting as the first point of contact for IT support queries via phone, email, or ticketing system
Performing daily health checks and proactive infrastructure monitoring
Logging, prioritising, and resolving incidents and service requests in line with SLAs
Troubleshooting issues across a Linux environment
Managing user accounts, passwords, and permissions
Escalating complex or high-impact issues to 3rd Line or specialist support teams
Providing clear communication and excellent customer service to end users
Maintaining accurate records and documentation within the IT Service Management tool
Contributing to process improvement and knowledge sharing across the team

Your transferable skills and experience:

Previous experience in a 1st Line / Service Desk / Helpdesk support role
Strong communication and customer service skills, both written and verbal
Working knowledge of Linux or Windows environments
Familiarity with ITSM or ticketing tools (e.g., ServiceNow, Remedy)
A proactive, problem-solving mindset with strong attention to detail

You must be willing and eligible to undergo security clearance for this position

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in providing excellent customer service, problem-solving, and supporting users in a technical environment, this could be the next opportunity for you.

Expected working

This is a 24/7 shift-based role operating on a rolling 4-on / 4-off shift pattern, alternating between day and night shifts. Shifts are 10.5 hours in duration, averaging 37 hours per week. Start times may vary based on operational requirements and will rotate as directed by the shift manager.

Your benefits:

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme/ virtual GP

Work Your Way is our approach to flexible working – this is available from day 1 of joining

Recruitment process

The recruitment process consists of a one stage of interview

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader , a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

#LifeAtFujitsu

#DNS

Apply Now

Refine Your Search

infrastructure technician jobs in basingstoke, ham

Infrastructure Technician

Repair Technician

Technician [Signalling Maintenance]

Opportunities at TCS - Satellite Communications Technician

Civil Engineering Apprentice / Water - Multiple Locations (Summer 2026 starts)

Data Centre Technician , Data Center Operations

Electrical Installation Technician (Entry Level)

VodafoneThree Level 3 Field Engineering Apprenticeship

Network Deployment Engineer, Network Infrastructure Design & Deployment

Customer Support Technician

Trainee Cable Technician

Apprentice Technician LCV - Year 1

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Technician Signalling Maintenance

Audio Visual Support Technician (Remote)

IT Support Technician (SETSU) (SEROCU)

Helpdesk Technician

Civil Engineering Graduate Water / Multiple Locations (Summer 2026 starts)

Civil/Structural Engineers -Hybrid-All levels

Apprentice Fire & Security Service Engineer

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