accounts receivable Work, Jobs in basingstoke (with Salaries)

Arrears & Collections Associate
Castle Trust Bank —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Accounts Assistant
Andover Trailers Ltd —Penton Mewsey
- £26,500 - £29,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
14d
Accounts Assistant
AEFM —Fleet
- £25,000 a year
- Part-time
Accounts Receivable Finance Assistant
PCS Wireless GLOBAL —Bracknell
- Full-time
- Analysis skills
- Communication skills
Quick apply
9d
Finance Administrator
Prem Group Ltd —Waterlooville
- £30,000 - £32,000 a year
- Full-time
- IT
- In-person
- Free parking
- Store discount
Quick apply
Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
9d
Accounts Payable Assistant
EBSCO —Didcot
- Temporary
- Microsoft Excel
- Data entry
Finance Assistant Part time - 22.5 hrs per week (Flexible working)
Automation Consultants Ltd —Reading
- £16,500 - £22,500 a year
- Part-time
- Microsoft Excel
- AWS
- Analysis skills
- Flexible schedule
Finance Assistant - Receivables
CIOB —Bracknell
- £29,419 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- IT
- Employee assistance programme
Quick apply
Finance Assistant
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Flexible schedule
Finance Graduate Programme
Asahi UK —Woking
- Full-time
- IT
- Tax experience
Housing Income Recovery Officer
Reading Borough Council —Reading
- £32,061 - £36,363 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
9d
Credit Control Advisor
Utilita Energy Limited —Valley Park
- £27,976 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
14d
Transactional Finance Analyst
Ensign-Bickford Industries, Inc. —Bracknell
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
Accounts Receivable Executive
AVK —Maidenhead
- £20,000 - £25,000 a year
- Part-time
- Hybrid work
- Sales
- ERP systems
- Continuous improvement
Quick apply
Finance Officer/ Book keeper
International School of Creative Arts (ISCA) —Ascot
- From £26,671.28 a year
- Temporary
- Hybrid work
- Bachelor's degree
- Accounting
Quick apply
10d
Housing Debtor Income Recovery Officer
Reading Borough Council —Reading
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
10d
Office Manager
Vintage Bentley —Petersfield
- £15 - £17 an hour
- Part-time
- Microsoft Outlook
- Microsoft Office
- Travel
- Free parking
Quick apply
8d
Billing and Credit Control Administrator
Node4 —Newbury
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
- Employee assistance programme
Jr Accountant - 12 month FTC
Dynatrace —Maidenhead
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Employee stock purchase plan
- Annual leave

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accounts receivable jobs near basingstoke

Arrears & Collections Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Communication skills
Negotiation

Full job description

“Help deliver fair customer outcomes whilst safeguarding the bank.”

At Castle Trust Bank, we are a specialist UK challenger bank providing property mortgages, retail finance lending and savings products to a wide range of customers. As we continue to grow and evolve, protecting our customers and the Bank from fraud is more important than ever.

We are looking for an Arrears & Collections Associate to join our Property division. This role focuses on managing customer interactions related to maturing loans, addressing arrears, and ensuring effective recovery processes. Main responsibilities will include negotiating repayment solutions, assessing customer circumstances (including vulnerabilities), and initiating recovery actions when necessary. You will be involved in the following:

The role will be on a hybrid working arrangement, 3 days a week from our Basingstoke office (Monday and Wednesday compulsory, the other day optional) and the rest of the week from home.

What you’ll deliver

As part of our Collections team, you will:

Engage with customers to ensure loan repayments by maturity dates.
Manage arrears cases, understanding customer financial circumstances to find suitable resolutions.
Recommend bespoke support strategies to the Customer Service and Collections Manager.
Initiate recovery actions, including appointing receivers or solicitors when required.
Plan and prioritise workload, ensuring compliance with regulatory standards.
Maintain up-to-date knowledge of regulatory requirements and internal policies.

What we are looking for in you…

Key Skills and Experience:

Collections/Arrears Management: Proven experience in managing collections and recoveries.
Negotiation and Problem-Solving: Strong ability to negotiate repayment arrangements, resolve complaints, and handle objections effectively.
Telephony Skills: Experience in customer communication, with a focus on probing, questioning, and showing empathy.
Regulatory Knowledge: Understanding of customer vulnerability, Consumer Duty, and available support options.
Technical Proficiency: Competent in Microsoft Office and navigating multiple systems during customer interactions.

Desirable Skills:

Authority to agree on payment arrangements or concessions.
Experience in customer service related to completed mortgage loans.

Core Attributes:

Strong communication, relationship-building, and decision-making abilities.
Commitment to delivering excellent customer service while ensuring compliance with regulations.
Motivation to support business success and prioritise positive customer outcomes.

Why join Castle Trust Bank?

Competitive salary (£28,000 to £32,000, dependent on experience)
Performance bonus (based on individual and company performance)
Generous contributory pension through Hargreaves Lansdown
Life Assurance
25 days’ holiday + option to buy/sell 5 days
Additional paid volunteering day
Private healthcare through Equipsme (includes cash back for Dental and Optical treatment)
Free access to BHSF Rise EAP to support colleague health and wellbeing
Gym discounts
Season ticket travel loans (if applicable)
A supportive, inclusive culture where your work has real impact

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

accounts receivable jobs in basingstoke

Arrears & Collections Associate

Accounts Assistant

Accounts Assistant

Accounts Receivable Finance Assistant

Finance Administrator

Software Support Consultant (Finance)

Accounts Payable Assistant

Finance Assistant Part time - 22.5 hrs per week (Flexible working)

Finance Assistant - Receivables

Finance Assistant

Finance Graduate Programme

Housing Income Recovery Officer

Credit Control Advisor

Transactional Finance Analyst

Accounts Receivable Executive

Finance Officer/ Book keeper

Housing Debtor Income Recovery Officer

Office Manager

Billing and Credit Control Administrator

Jr Accountant - 12 month FTC

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