We're hiring a detail-driven administrator to keep our client operations running smoothly at Cullen Wealth, part of the Mattioli Woods Group.
This isn't a back-office role where you disappear into paperwork. You'll be front and centre – handling transfers, withdrawals, fund switches, ISAs, pensions, and protection cases, while being a key point of contact for clients and consultants alike.
What you'll be doing:
- managing a busy workload of financial transactions end to end
- answering client and consultant queries by phone and email
- maintaining accurate records and keeping cases moving
- working across third-party provider platforms with confidence
What we’re looking for:
- at least one year’s experience in an IFA practice or with a financial services provider
- a solid grasp of pension and investment products
- exceptional organisation and an eye for detail
- a calm, professional phone manner
- Intelligent Office (IO) experience is a bonus
Why join us?
At Cullen Wealth, part of the Mattioli Woods Group, you'll be a valued part of a close-knit team where your work directly shapes the client experience. This role offers real variety, the chance to build deep product knowledge, and a supportive environment where taking initiative is recognised and rewarded.
Perks and benefits:
competitive salary
hybrid working – a blend of home and office time
5% employer/5% employee pension
4x salary life assurance and group income protection
health cash plan (Core Level 1)
25 days’ holiday plus statutory (increasing with service)
training and development opportunities
a supportive, collaborative team environment
Interested? Apply now to take the next step in your career while supporting consultants in delivering exceptional financial services!
