Emergency Call Handler (East)
NHS Scotland —Queensferry
- £29,103 - £31,409 a year
- 12 hour shift
- Travel
- Typing
- Communication skills
- Annual leave
1d
Healthcare Administrator
NHS Scotland —Falkirk
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- Organisational skills
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Dietetic Assistant
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Medical Receptionist
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Quick apply
2d
252405 (GH) Caretaker
NHS Scotland —Bathgate
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- Monday to Friday
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Trainee Clinical Associate in Applied Psychology (CAAP)
NHS Scotland —Scotland
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252612 (LC) Embryology Practitioner
NHS Scotland —Edinburgh
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ASDU TRAINEE TECHNICIAN
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Appointments Officer
NHS Scotland —Kirkcaldy
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Medical Receptionist
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Quick apply
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Health Visitor
NHS Scotland —Falkirk
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- Organisational skills
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252020 (MG) Administrative Assistant
NHS Scotland —West Lothian
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- Organisational skills
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Health Services Researcher
NHS Scotland —Glasgow
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252300 (SNIS) Graduate Healthcare Scientist in Paediatric Audiology (Paediatric Audiologist)
NHS Scotland —Edinburgh
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252327 (EPPP) Research Project Manager
NHS Scotland —Edinburgh
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OT Clinical Support Worker
NHS Scotland —Kirkcaldy
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251868 (LF) Children and Young People’s Occupational Therapist
NHS Scotland —Livingston
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10d
252859 (GH) Mental Health Practitioner
NHS Scotland —Lothian
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- Full-time
- Communication skills
2d
251783 (GH) Specialist Biomedical Scientist or Trainee Specialist Biomedical Scientist
NHS Scotland —Edinburgh
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- Full-time
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10d

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Emergency Call Handler (East)

NHS Scotland -
Queensferry

Apply Now

Job details

Permanent | Part-time | Full-time
£29,103 - £31,409 a year
1 day ago

Benefits

Annual leave

Qualifications

Typing
Communication skills

Full job description

ACC Relief Emergency Call Handler SAS

We are now recruiting for full and part time permanent Emergency Call Handlers to work within our Ambulance Control Centre (ACC), based in East ACC: Edinburgh.

If you’ve been in an emergency, you’ll know that the 999 call is answered promptly and professionally. But have you ever thought about what actually happens at the other end of the emergency line?

Our Emergency Call Handlers are critical in allowing us to provide life-saving advice and assistance to callers. They’re the first point of contact for the public, and they work to prioritise each call, provide effective life support, first aid and medical advice where necessary and liaise with ambulance crews on route to the emergency, also dealing with Police and other emergency services.

The Person

Applicants that do not currently work in the ACCs will be required to take a typing assessment and must be able to type at a minimum of 30 wpm with a 90% accuracy. They must also demonstrate the ability to work effectively under pressure and with minimal supervision.

You will also need excellent communication skills, the ability to prioritise and make decisions quickly, often under great pressure.

Ideally you will have experience in working with the public either already in the ACC, a healthcare setting, a contact centre environment or on a face to face basis.

Training and Working Pattern

If you have what it takes to make a difference then we’ll give you all the training you need to succeed.

You will attend our in-house training programme, which may require travel for 2 weeks training, after which you will need to be available full time for up to 10 weeks to enable you to become a certified Emergency Medical Dispatcher.

The working hours for these posts will be full time and part time relief including; bank holidays, weekends and unsocial hours

Relief / Full / Part Time Posts

Emergency Call Handling Post (NHS Pay Band 3)
Must be able to travel to the East ACC
Relief Emergency Call Handlers required
Relief Hours / unsocial hours expected
Permanent Contracts

Core shift patterns include 12 hour rotational day/night shifts and may include relief working:

where shift patterns are given up to 4 weeks in advance but are flexible covering high demand times. Relief working pattern is flexible, designed to cover annual leave and gaps in cover, which is rostered 4 weeks in advance to meet service demand.

The Scottish Ambulance Service reserve the right to close this advertisement early if a sufficient number of suitable applications are received.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Apply Now

Refine Your Search

nhs jobs in bathgate, wln

Emergency Call Handler (East)

Healthcare Administrator

Dietetic Assistant

Development Worker (Tackling Poverty), Jim Walker Partnership Centre, 506.18

Medical Receptionist

252405 (GH) Caretaker

Trainee Clinical Associate in Applied Psychology (CAAP)

252612 (LC) Embryology Practitioner

ASDU TRAINEE TECHNICIAN

Appointments Officer

Medical Receptionist

Health Visitor

252020 (MG) Administrative Assistant

Health Services Researcher

252300 (SNIS) Graduate Healthcare Scientist in Paediatric Audiology (Paediatric Audiologist)

252327 (EPPP) Research Project Manager

OT Clinical Support Worker

251868 (LF) Children and Young People’s Occupational Therapist

252859 (GH) Mental Health Practitioner

251783 (GH) Specialist Biomedical Scientist or Trainee Specialist Biomedical Scientist

I want to receive the latest job alerts for nhs in bathgate, wln

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