Partner support consultant Work, Jobs in Battlesbridge, Ess (with Salaries)

Partner Support Consultant
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Work from home
Quick apply
5h
Consultant Microbiologist
Mid and South Essex NHS Foundation Trust —Southend-on-Sea
- £113,565 - £150,569 a year
- Full-time
QMS Product Lead
Robosol Software UK Limited —Basildon
- From £50,000 a year
- Full-time
- Computer Science
- ERP systems
- Analysis skills
Quick apply
Field Sales Consultant
Brakes —Southend-on-Sea
- Up to £40,000 a year
- Full-time
- Microsoft Excel
- Sales
- Annual leave
Team Member
NEXT —Maldon
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
3d
Associate
Kennedys Law - UK —Chelmsford
- Full-time
- Analysis skills
- Organisational skills
- Contracts
Head of Asset Management & Commercial Property
Colchester City Council —Colchester
- £83,507 a year
- Full-time
- No degree
- Contracts
9d
NHS Locum Specialty Doctor in Older Adult CMHT
Essex Partnership University NHS Foundation Trust —Billericay
- £63,696 - £102,689 a year
- Part-time
- Annual leave
- Employee discount
8d
Technical Services Manager
Managing Agent —Sittingbourne
- £60,000 - £65,000 a year
- Full-time
- Schematics
- English
- Supervising experience
- Life insurance
Quick apply
3d
Specialist Palliative Care Team Personal Assistant
The Princess Alexandra Hospital NHS Trust —Harlow
- £28,392 - £31,157 a year
8d
Consultant Radiologist specialist interest in Head & Neck Imaging
The Princess Alexandra Hospital NHS Trust —Harlow
- £109,725 - £145,478 a year
10d
ASDAN Tutor
Bright Heart Education —Woolwich
- £27.25 - £49.78 an hour
- Part-time
- English
- In-person
- Communication skills
Quick apply
14d
Business Development Manager
Stead Accountancy Limited —Braintree
- £45,000 - £55,200 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Financial services
- Referral programme
- Sick pay
Quick apply
Consultant Clinical Oncologist
The Princess Alexandra Hospital NHS Trust —Harlow
- £109,725 - £145,478 a year
- Organisational skills
- Communication skills
Chief Respiratory Physiologist
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Communication skills
6h
Sales Membership Consultant
Virgin Active —Thundersley
- £27,060.80 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
2h
Consultant Urologist
The Princess Alexandra Hospital NHS Trust —Harlow
- £109,725 - £145,478 a year
- Weekend availability
10d
OMFS Specialty Doctor
The Princess Alexandra Hospital NHS Trust —Harlow
- £65,048 a year
10d
Aftersales Consultant
MSX International —Colchester
- Up to £43,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Travel
- Annual leave
- Employee discount
Quick apply
8d
BEMM Author & Analyst (Project & Process Support)
Select Engineering —Basildon
- £26.82 - £34.83 an hour
- Call to connect
- Microsoft Word
- Project management
- AI
9d

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Partner Support Consultant

Stonebridge Mortgage Solutions Limited -
Basildon

Quick apply

Job details

Full-time
5 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Work from home
Tech scheme
Employee assistance programme
Employee discount
Paid volunteer time
Referral programme
Sick pay

Qualifications

ITIL Certification
ITIL
IT support
User acceptance testing
Financial services
Application support
Root cause analysis

Full job description

At Stonebridge Mortgage Solutions, we’re expanding our IT Services function and are looking for a Partner Support Consultant who is passionate about delivering high‑quality support, building strong relationships, and helping users get the most from our platforms and systems.

About Us

Stonebridge Mortgage Solutions is one of the UK’s leading mortgage and protection networks, supporting over 1,300 advisers and more than 600 partner firms nationwide. We deliver exceptional service, secure technology, and operational support that empower our advisers and appointed representatives to thrive.

Our Benefits

We believe great work deserves great rewards. Our successful candidate will enjoy:

Great company culture built on openness, collaboration, and support
Competitive salary and performance‑related bonus (non‑contractual)
22 days annual leave plus your birthday off, and up to 3 additional days for length of service
Company pension with optional matched contributions up to 1.5%
Hybrid working with flexibility to work from home
Free breakfast, lunch, snacks, and drinks when working in the office
2 volunteering days and 1 team volunteering day each year
2 half‑days of paid ‘me time’ to support mental and physical wellbeing
Employee engagement activities, recognition schemes, and retail discounts
Salary sacrifice schemes (home tech, cycle to work, pension)
Gym subsidy, company sick pay, and EAP support
Option to buy up to 5 extra days’ holiday
£500 employee referral scheme
Death in service cover and critical illness insurance

About the Role

As a Partner Support Consultant, you’ll be the first point of contact for our Appointed Representatives (Mortgage Brokers), providing prompt, accurate, and professional support across telephone, webchat, and email.

You’ll manage your own workload, resolve incidents and service requests, and play a key role in maintaining service excellence across our network. Working in a fast‑paced, ITIL‑aligned environment, you’ll help ensure our partners receive the outstanding support they expect from Stonebridge.

What You’ll Be Doing

Delivering high‑quality support across phone, webchat, and ticketing channels
Troubleshooting platform, access, and system issues
Managing and prioritising incidents and service requests to meet SLAs
Handling complex queries and supporting escalations
Ensuring clear, professional communication with users and internal teams
Maintaining accurate ticket documentation and following ITIL‑aligned processes
Identifying recurring issues and contributing to service improvements
Supporting incident and problem management, including root‑cause analysis
Creating and maintaining knowledge articles and user guides
Assisting with UAT and release testing
Contributing to operational reporting and service performance insights

What We’re Looking For

Essential

Experience in a fast‑paced, ITIL‑aligned IT support environment
Background in service desk, helpdesk, or application support
Strong troubleshooting and problem‑solving skills
Excellent communication across phone, webchat, and email
Ability to prioritise effectively and manage competing demands
High attention to detail and strong documentation skills
Ability to work independently while contributing to a collaborative team
Able to fully satisfy the pre-employment screening process, which comprises code of conduct, right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks

Desirable

Experience in financial services or a regulated environment
Familiarity with ManageEngine ServiceDesk Plus or similar tools
Understanding of ITIL Foundation principles
Experience supporting software platforms used by mortgage or financial adviser networks

Ready to Apply?

If you’re passionate about delivering excellent support and want to be part of a growing, forward‑thinking organisation, we’d love to hear from you.

Quick apply

Refine Your Search

partner support consultant jobs in battlesbridge, ess

Partner Support Consultant

Consultant Microbiologist

QMS Product Lead

Field Sales Consultant

Team Member

Associate

Head of Asset Management & Commercial Property

NHS Locum Specialty Doctor in Older Adult CMHT

Technical Services Manager

Specialist Palliative Care Team Personal Assistant

Consultant Radiologist specialist interest in Head & Neck Imaging

ASDAN Tutor

Business Development Manager

Consultant Clinical Oncologist

Chief Respiratory Physiologist

Sales Membership Consultant

Consultant Urologist

OMFS Specialty Doctor

Aftersales Consultant

BEMM Author & Analyst (Project & Process Support)

I want to receive the latest job alerts for partner support consultant in battlesbridge, ess

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