OVERVIEW
The eCommerce Executive supports the day-to-day management, optimisation, and performance of ThruDark’s online store. Working closely with the eCommerce Manager, this role ensures that all digital activity - from product setup to campaign execution - is accurate, engaging, and aligned with brand standards.
The role combines technical accuracy with creative execution, ensuring every touchpoint on the site reflects ThruDark’s premium positioning and delivers an exceptional customer experience.
RESPONSIBILITIES
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Create, update, and maintain product listings within Shopify, ensuring all data, imagery, and tagging are accurate and consistent.
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Support visual merchandising across collection pages in line with launches, seasonal plans, and trading objectives.
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Build and maintain campaign and landing pages using Shopify and associated CMS tools.
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Conduct regular QA checks to ensure content, links, and assets meet brand standards.
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Support setup and testing of promotions, bundles, and gift-with-purchase offers.
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Collaborate with the marketing team to ensure product launches, PR campaigns, and new collections are well represented onsite.
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Create and publish SEO-focused content in alignment with the wider content calendar, working with external agencies to execute SEO strategy.
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Assist in maintaining consistent brand storytelling and tone of voice across all ecommerce content.
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Assist in reporting on ecommerce metrics, making analytical insights to present to the wider team in the weekly trading meeting.
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Support the delivery of ad-hoc ecommerce projects, feature launches, and updates as required.
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Support on day-to-day operations on the website
Requirements
ABOUT YOU
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Experience in eCommerce or digital content, ideally within fashion, retail, or lifestyle.
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Confident using Shopify or similar eCommerce platforms.
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Confident with mass data handling, ideally with experience working with Matrixify.
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Good understanding of digital merchandising and SEO.
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Comfortable using Google Sheets or Excel for data and workflow management.
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Excellent communication skills with strong attention to detail.
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Highly organised, able to manage multiple projects and deadlines.
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Collaborative and proactive, with a strong sense of ownership and accountability.
Flexible and adaptable to changing priorities.
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Benefits
IN RETURN:
- Be part of a passionate, friendly, and driven team.
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ThruDark kit contribution, paid quarterly.
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Access to the latest tech and software required for your role.
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A starter bundle of ThruDark kit to get you going from day one.
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Flexible working hours and hybrid-working options.
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Enhanced self-sacrifice pension scheme.
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Regular team events and outings.
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Onsite gym for personal use.
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Private medical cover to support your health and wellbeing.
- Life assurance and critical illness cover for peace of mind.
