Quality office team leader Work, Jobs in Beckton, Gtl (with Salaries)

Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
HSE Advisor – (12-month fixed term contract)
Lutron Electronics Co., Inc —London
- Temporary
- Spanish
- Engineering
- English
Receptionist
CBRE —London
- Full-time
- Customer service
- Microsoft Office
- Communication skills
3d
Operations Team Leader
Ministry of Justice —London
- £32,483 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Leadership
- Annual leave
- Employee discount
13d
Quality Office Team Leader
University of Central Lancashire London —London
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- Team management
- No degree
6d
East Ham Library Supervisor 12 months Fixed Term
Newham Council —London
- £41,133 - £43,680 a year
- Part-time
- Customer service
19h
Cleaning Team Leader
ABM UK —London
- £32,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Supervising experience
- Employee discount
Quick apply
Operations Manager
Great Bear —Dagenham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Research and insights manager
Sense —London
- £49,949 a year
- Full-time
- Hybrid work
- Organisational skills
3d
Contact Center Service Supporter
Atos —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
1d
Telco Operations Coordinator
EOS —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
19h
Access Arrangement Officer
Inspired —London
- Full-time
- Remote
- Microsoft Office
- IT
- School
14d
Team Leader – Facilities Services
Charles Stanley —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quality Assurance Associate
IXICO —London
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Lifestyle and Wellbeing Coordinator
Sanctuary Care —London
- £13.80 an hour
- Nursing home
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Secretary
Servcorp —London
- £27,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hotel
Quick apply
Contact Centre Team Leader
Premium Credit Limited —London
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Head of Operations
GPP —Redhill
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Free parking
Quick apply
14d
Senior Executive Assistant / Business Manager
CareADHD —Canary Wharf
- £50,000 - £60,000 a year
- Microsoft Powerpoint
- Microsoft Outlook
- SharePoint
Quick apply

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quality office team leader jobs near beckton, gtl

Customer Experience Team Leader

SwiftSwitch -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Complaint handling
Microsoft Office
Mentoring
Telecommunication
Leadership
Communication skills

Full job description

Customer Experience Team Leader

About Us:

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water.

As we scale, delivering a seamless and high-quality customer experience is critical to our success. We’re now looking for a Customer Experience Team Leader to support and develop our Customer Liaison team.

The Role:

This is a hands-on leadership role responsible for managing the day-to-day performance of our Customer Liaison Advisors.

You will act as the bridge between customers, suppliers, and internal teams, taking ownership of escalations, improving processes, and driving a culture of accountability and continuous improvement.

This role would suit someone with experience in utilities or a similar high-volume, customer-focused environment, who is confident leading a team.

What You’ll Do:

Lead, coach and develop a team of Customer Liaison Advisors, creating a high-performance and accountable team culture
Set clear expectations and KPIs, regularly reviewing performance and providing structured feedback and support
Act as the escalation point for complex customer issues, supporting your team to resolve challenges effectively
Support onboarding, training, and ongoing development of team members to improve capability and confidence
Oversee contract processing and submissions, ensuring accuracy, compliance, and deadlines are met
Build strong relationships with suppliers and internal teams to ensure a smooth customer journey
Identify recurring issues and implement process improvements to enhance team efficiency and customer experience
Ensure CRM accuracy, compliance and data protection standards are consistently maintained

Requirements

Requirements:

Previous experience in a customer service, customer experience, or liaison role (essential)
Experience managing or mentoring a team in a fast-paced environment (essential)
Experience within utilities, energy, telecoms, or a similar brokerage environment (beneficial but not essential)
Strong understanding of handling complaints, escalations, and customer journeys end-to-end
Excellent communication and interpersonal skills, with the ability to manage difficult conversations
Highly organised with strong attention to detail, particularly around contracts and processes
Confident using CRM systems and Microsoft Office (Excel, Outlook, Word)

Benefits

£35-40k basic salary per year (dependent on experience)
Supportive and collaborative team environment
Clear progression opportunities as the business continues to scale
Fun, sociable office environment in Shoreditch
Free gym membership, regular socials, and Christmas shutdown

Quick apply

Refine Your Search

quality office team leader jobs in beckton, gtl

Customer Experience Team Leader

Head of CS - Under 18s Services

HSE Advisor – (12-month fixed term contract)

Receptionist

Operations Team Leader