Job Description:
Our Mission:
We aim to be the leading provider of content management software and expertise, helping clients create, manage, publish, and deliver high-value content.
About Us:
Contiem, Inc. is a global Component Content Management System (CCMS) and expertise partner. We specialize in creating, managing, and delivering high-value content - technical documentation, eLearning, online help, visualizations, training materials, etc. We continuously challenge the status quo and empower organizations by delivering effective content solutions that help clients achieve their business objectives.
Contiem headquarters is located in Annapolis, MD, with additional locations in the US and internationally in Sutton, UK, Chennai, India, and Sydney, Australia. Our elite team of subject matter experts works closely with clients to assess, optimize, and transform their content objectives and operations. Our global team allows us to support clients in 40 countries, including many of the world's largest companies and iconic brands, from various industries such as Publishing, Consumer Products, Healthcare, Technology, and Financial Services.
Position Summary:
Contiem Limited, a wholly owned subsidiary of Contiem, Inc., is seeking a highly experienced Content Solutions Architect with advanced expertise in S1000D. This role requires a strong background in technical documentation, the ability to confidently advise and consult with clients at an expert level and the capability to deliver Contiem-developed S1000D coaching and training. The successful candidate will also be responsible for supporting large scale CSDB implementations, ensuring high?quality delivery and client satisfaction.
Essential Duties & Responsibilities:
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Lead the implementation, configuration, and optimization of S1000D Common Source Databases (CSDBs) across client environments.
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Deliver Contiem-developed S1000D coaching and training programs, tailoring content to varying client needs and technical skill levels.
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Consult with clients at an expert level to assess requirements, develop solutions, and advise on best practices for S1000D and technical documentation workflows.
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Apply expertise in SGML, XML and S1000D to support content development, data modeling, and structured documentation processes.
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Use authoring and content management tools such as Oxygen XML Editor, Adobe FrameMaker, and Arbortext Editor to support documentation development, troubleshooting and client solutions.
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Leverage strong technical writing skills to support documentation creation, review, and process improvement across client projects.
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Collaborate cross?functionally with development, project management, and technical documentation teams to ensure alignment and successful solution integration.
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Identify and recommend opportunities for process improvements and contribute to enhancements in Contiem's S1000D methodologies and service offerings.
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Maintain detailed project documentation and provide regular progress updates to project stakeholders.
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Ensure all deliverables meet industry standards, client specifications, and best practices for technical accuracy and consistency.
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Work with clients to define, configure, and implement Business Rules Exchange (BREX) rules.
Experience and Skills:-
Proven experience equivalent to a Bachelor's degree-level education.
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Ability to work with Aerospace, Government, and Defence Clients.
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Extensive technical writing experience within the Aerospace and Defense sector.
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Direct and extensive experience working with relevant content standards, such as SGML, XML and S1000D.
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Demonstrable hands-on experience authoring content using tools such as Oxygen, FrameMaker, or Arbortext.
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Strong client-facing experience, including direct stakeholder engagement.
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Demonstrated consulting experience delivering services to clients.
Preferred Skills
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Hold or be able to obtain a UK or DoD Security Clearance desired but not required.
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Previous Training experience desired.
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Experience of ATA iSpec 2200 documentation.
Travel:
Frequent travel to client sites for meetings and coaching in the UK/US and internationally.
Work Hours & Location:
Full time position, ideally working from our Sutton (Surrey) office.
From: Contiem
