Established in 2005, Full Circle is a dynamic and results-focused management consultancy practice. We have developed and grown significantly but our core ethos always remains the same – to ‘roll up the sleeves’ to provide practical assistance to SME and micro enterprise owner-managers overcome barriers to growth and to identify, target and fully exploit new business opportunities.
What you'll be doing:
This is a varied role that will involve providing administration and coordination support to more senior members of staff to ensure the smooth running of large-scale business support interventions in NI.
You’ll be:
· Proactively engaging and recruiting business owners to participate in fully funded business support programmes, using a range of outreach methods with a strong emphasis on telephone engagement.
· Speaking directly with business owners to understand their needs, confidently communicating the value of the support available, and matching them with an appropriate business mentor.
· Maintaining accurate and up-to-date records using established systems, including Excel and CRM (Customer Relationship Management) systems – full training provided.
· Supporting the delivery of public events, workshops, and networking sessions, including marketing, participant recruitment, and liaising with trainers to ensure successful outcomes.
· Collating documentation from business mentors and supporting monthly invoicing processes.
Who we are Looking for:
This role requires confidence, professionalism, and the ability to build rapport quickly in order to encourage participation and generate interest. You will have the ability to act on your own initiative and manage your own workload effectively. You’ll have a ‘can-do’ attitude and a preparedness to work outside of your immediate comfort zone. You’ll have excellent interpersonal skills and telephone manner and the ability to work with a range of stakeholders from private and public sectors. You will have strong attention to detail and great organisational and administrative skills– keeping digital and manual filing systems organised and up to date.
In terms of experience and qualifications-a related 3rd level qualification is desirable but not essential. You will have experience of working on multiple projects or priorities simultaneously and experience in administrative processes.
What we are offering:
This is a rewarding and varied role in a highly successful business. You’ll have the opportunity to develop your expertise, learn new skills and work with clients all over NI/Ireland and further afield. You’ll be joining a committed and dynamic team which values the contribution of each individual person. Full Circle offers a hybrid working environment with most staff working around 40% of time from home. The role attracts a salary of £25,000.
Pay: From £25,000.00 per year
Benefits:
- Company pension
- On-site parking
- Private medical insurance
Work Location: Hybrid remote in Belfast BT8 7QN
