manager (office based) Work, Jobs in belfast, nir (with Salaries)

Operations Manager
Yellowcom Ltd —Belfast
- £40,000 - £50,000 a year
- Full-time
- Management
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
14d
Senior Programme Manager: National Lottery
National Lottery Heritage Fund —Belfast
- £50,313 - £59,423 a year
- Full-time
- Hybrid work
- Work from home
Director, Northern Ireland
National Lottery Heritage Fund —Belfast
- £73,356 - £82,467 a year
- Full-time
- Hybrid work
- Work from home
9d
Digital Projects Manager | Head Office, Lisburn Road
Praxis Care —Belfast
- £45,799 - £53,553 a year
- Full-time
- Analysis skills
- Project management
- Driving
- Annual leave
- Employee discount
Quick apply
7d
Deputy Manager
The Cedar Foundation —Belfast
- From £33,575 a year
- Microsoft Office
- Annual leave
- Sick pay
Assistant Manager
Mount Charles —Belfast
- £34,000 a year
- Supervising experience
- Human resources
- IT
- Employee assistance programme
3d
Operations Manager, AMZL- DBT3 - Belfast
Amazon UK Services Ltd. —Belfast
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Operations Manager - Belfast
GAC —Belfast
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head of Transformation
Police Service of Northern Ireland —Belfast
- £73,577 - £77,904 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5h
Public Affairs Manager (Northern Ireland)
Cancer Research UK —Belfast
- £22,278 a year
- Part-time
- Communication skills
- Negotiation
10d
Manager, People Consulting, Belfast, Derry, Londonderry
EY —Belfast
- Hybrid work
- Travel
- Human resources
- Business
- Annual leave
- Employee discount
Assistant Manager, Intelligence, Protective Security and Travel Security, QRS
Deloitte —Belfast
- Hybrid work
- Communication skills
Revenue Manager
Marriott International, Inc —Belfast
- Full-time
- Merchandising
- Hotel
- Hotel experience
- Employee discount
Manager, Employee Relations Partner, HR
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
7d
PR Account Manager- Belfast
Whytematter —Belfast
- Weekend availability
- Hybrid work
- Organisational skills
- Communication skills
Manager, Business Analyst - Banking, Deloitte Digital
Deloitte —Belfast
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Project management
Youth Development Lead - Delivery Partnerships (Belfast)
The King's Trust —Belfast
- £25,092 - £28,783 a year
- Part-time
- Travel
- Communication skills
- School
- Annual leave
- Employee discount
14d
Senior Manager, PMO Transformation, Human Capital
Deloitte —Belfast
- Hybrid work
- Agile
- Communication skills
Risk and Governance Manager
3173 —Belfast
- Full-time
- Remote
- Analysis skills
23h
Manager, Business Analysis, Technology Operating Model, Technology Strategy and Transformation, Northern Ireland
Deloitte —Belfast
- Hybrid work

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Operations Manager

Yellowcom Ltd -
Belfast

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
14 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Management
Operations management
Telecommunication
IT
Leadership
Communication skills

Full job description

About Yellowcom

Yellowcom is one of Ireland and Scotland's most successful independent communications companies. We design, deliver, and support business-critical solutions across a wide range of sectors.

While telecoms remains at our core, we support customers through multiple high-growth service areas, including:

IT & Managed Services
Cybersecurity
Energy Solutions
Intercoms
Payment Terminals & Connectivity

Operating locally, nationally, and internationally, Yellowcom continues to grow its customer base. With offices in Belfast, Glasgow and Dublin, we provide a full end-to-end consultancy, installation, and managed service offering.

To support this growth, we are seeking an experienced Operations Manager to lead regional service delivery and operational performance across Northern Ireland.

The Role

This is a senior operational leadership role with responsibility for the day-to-day performance of Project Managers and Field Engineers, as well as the successful delivery of customer projects and services.

You will own regional operational outcomes, drive consistency and efficiency through strong process adherence, and act as a key link between delivery teams, customers, and senior leadership.

Key Responsibilities

Own end-to-end regional operational delivery, ensuring projects and services are delivered on time, to standard, and within agreed SLAs
Lead, manage, and develop Project Managers and Field Engineers, including performance management and regular 1:1s
Own day-to-day delivery and people performance
Be fully accountable for regional KPIs, including productivity and customer retention
Drive effective resource planning, including engineer and project scheduling
Act as the escalation point for customer and delivery issues across the region
Maintain oversight of all live orders and projects using Dynamics 365 CRM
Work closely with cross-functional teams across Belfast, Glasgow and Dublin
Report directly to the Head of Operations & Customer Experience
Oversee stock ordering and inventory management
Manage company vehicles via the vehicle tracking system
Champion continuous improvement, identifying and implementing process and performance enhancements
Ensure the highest standards of customer experience through professional communication and service delivery

Skills & Experience

Essential:

Proven experience in a senior operations, service delivery, or field operations management role
Strong people-management experience across Project Managers and Engineers
Demonstrated ownership of KPIs, performance metrics, and operational outcomes
Excellent stakeholder management and communication skills
Highly organised with a structured, methodical approach to operations
Strong problem-solving and decision-making ability
High attention to detail with a focus on quality and consistency
Positive, driven, and accountable leadership style

Desirable:

Experience within telecoms, IT, or technical service environments
Familiarity with CRM or service management platforms (Dynamics 365 advantageous)
Experience managing field-based or geographically dispersed teams

Benefits

Performance-related bonus
Bike to Work scheme
Company pension
Employee discount
Company events
On-site parking

Working Hours

Monday to Friday
On-site role based in Belfast office

Job Type: Full-time

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Application question(s):

Please describe your experience managing, including how you ensure day-to-day delivery, KPI performance, and a high-quality customer experience.

Work Location: In person

Quick apply

Refine Your Search

manager (office based) jobs in belfast, nir

Operations Manager

Senior Programme Manager: National Lottery

Director, Northern Ireland

Digital Projects Manager | Head Office, Lisburn Road

Deputy Manager

Assistant Manager

Operations Manager, AMZL- DBT3 - Belfast

Operations Manager - Belfast

Head of Transformation

Public Affairs Manager (Northern Ireland)

Manager, People Consulting, Belfast, Derry, Londonderry

Assistant Manager, Intelligence, Protective Security and Travel Security, QRS

Revenue Manager

Manager, Employee Relations Partner, HR

PR Account Manager- Belfast

Manager, Business Analyst - Banking, Deloitte Digital

Youth Development Lead - Delivery Partnerships (Belfast)

Senior Manager, PMO Transformation, Human Capital

Risk and Governance Manager

Manager, Business Analysis, Technology Operating Model, Technology Strategy and Transformation, Northern Ireland

I want to receive the latest job alerts for manager (office based) in belfast, nir

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