Senior it service desk Work, Jobs in Belfast Bt4 (with Salaries)

Junior Service Desk Analyst
System C —Belfast
- Full-time
- Customer service
- Communication skills
- Time management
Operations Service Manager
Ministry of Justice —Belfast
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
- Employee discount
13d
Finance Desk Applications Support - Technical Lead - Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- SQL
- Annual leave
- Employee assistance programme
Inquiry Administration Support and Usher
Ministry of Justice —Belfast
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
8d
Senior Software Engineer, Core Experiences - Belfast, United Kingdom
Speechify —Belfast
- Remote
- Java
- APIs
7d
Securities & Derivatives Group Manager (Senior Vice President)
Citi —Belfast
- Full-time
- Hybrid work
- Financial services
- Leadership
- Employee assistance programme
- Employee discount
12d
Audit Senior Manager
Cooper Parry —Belfast
- Full-time
- Leadership
Senior Java Developer (AVP)
Citi —Belfast
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Java
- Annual leave
- Employee assistance programme
Senior Geotechnical Engineer
AECOM —Belfast
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills

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Based on your search for senior it service desk

Junior Service Desk Analyst
System C —Belfast
In this associate role, you'll be the first point of contact for users across our Social Care & Education and Healthcare product portfolio.
IT Support Analyst
3173 —Belfast
Administer identity and access in Microsoft Entra ID (Azure AD), including password resets, MFA support, group membership, and licence assignment.
5d

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senior it service desk jobs near belfast bt4

Junior Service Desk Analyst

System C -
Belfast

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Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Jira
Customer service
ServiceNow
Communication skills
Time management

Full job description

Description

Ready to start your IT career with a team making a real impact in health and care? At System C, we build technology that connects and transforms outcomes across the NHS, local authorities, and beyond. We're growing fast and we're looking for a Junior Service Desk Analyst, known internally as an Associate Service Desk Analyst to join our Technical Services team and learn the craft of outstanding first-line support.

In this associate role, you'll be the first point of contact for users across our Social Care & Education and Healthcare product portfolio. You'll log and categorise incidents, perform initial triage, use our knowledge base to resolve straightforward issues, and escalate when needed. You'll provide clear, timely updates and keep a precise audit trail so colleagues can pick up right where you left off. As your confidence grows, you'll work more independently while always having experienced team mates to back you up.

Over a structured two-year development pathway, you'll complete internal certifications, shadow senior analysts, and gain insight into NHS and local authority working practices, data protection, and modern service operations. You'll learn to thrive in a fast-moving environment - owning your work, collaborating as one team, and doing the right thing for our users.

What you'll bring:

A passion for technology and problem-solving
Clear verbal and written communication
Strong organisation, time management, and attention to detail
A proactive, friendly approach - especially under pressure
Curiosity and a commitment to continuous learning

It's a bonus if you also have:

Experience with ticketing tools (e.g. Jira, ServiceNow)
Any customer service experience
An interest in NHS or local authority environments

Please be aware that after an initial period of training, this role will involve working 15:00-23:00 one week in every four.

Why System C?

We believe in One team, always striving to be better, owning our impact, and doing the right thing. You'll find flexible benefits (from additional holiday to discount schemes), private healthcare, pension, and real career development - plus quarterly Values Awards recognising people who go above and beyond.

If you're ready to learn fast, support users who rely on our systems, and grow your career in a purpose-driven company, apply today.

Apply Now

Refine Your Search

senior it service desk jobs in belfast bt4

Junior Service Desk Analyst

Operations Service Manager

Finance Desk Applications Support - Technical Lead - Vice President

Inquiry Administration Support and Usher

Senior Software Engineer, Core Experiences - Belfast, United Kingdom

Securities & Derivatives Group Manager (Senior Vice President)

Audit Senior Manager

Senior Java Developer (AVP)

Senior Geotechnical Engineer

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