Patient coordinator fixed term contract Work, Jobs in Benfleet, Ess (with Salaries)

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Patient Coordinator Fixed Term Contract

London ENT Surgeons -
Orpington

Quick apply

Job details

Part-time | Fixed term contract
From £12.90 an hour
3 days ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Office experience

Full job description

Job description:

At London ENT Surgeons, we pride ourselves on delivering excellent patient care in a professional, friendly, and supportive environment. We’re now looking for a Patient Coordinator with a passion for customer care, exceptional interpersonal skills and a high level of patient focus to join our welcoming team at our office in Orpington.

Fixed term contract for 7 months.

Part-time post of 15 hours per week - (2 days TBC).

Core Responsibilities:

Working closely with the existing team in accordance with the London ENT Surgeons standard office procedures to:

Manage efficient appointment systems ensuring that all clinical data is available for each clinic.
Manage patient correspondence including patient clinic letters and surgical booking forms.
Organise follow-up investigations relating to clinic appointments, complete relevant forms and liaise with patients and relevant departments.
Invoice insurance companies, patients and solicitors. Take payments and some other accounts duties as required.
Liaise with Anaesthetists for anaesthetic work-up and pre-assessment investigations for surgical treatment.
Maintain an accurate database of patients.
Deal with patients enquires in an efficient, polite and professional manner.
File correspondence, deal with post (Internal, external/incoming/outgoing), and general office duties.
Maintain a good standard of tidiness within the department.
Ensure that all telephones are covered to meet the needs of the business.
Perform any additional ad-hoc duties that are required by this role to ensure the office runs efficiently and is covered during opening hours.
Inform the Practice Manager of any concerns you may have.

Personal Profile

Ability to stay calm and work under pressure
Ability to cope with changes and frequent interruptions
Effective team member
Positive
Enthusiastic
Flexible, adaptable and able to plan ahead
Set high standards and take pride in work
Customer-focused
Excellent telephone manner
Ability to handle information of a confidential nature
Methodical and accurate

Key Performance Indicators:

Patient comments and complaints
Internal audit results
Telephone answering times
Punctuality
Good customer feedback
Performance reviews

Job Types: Part-time, Fixed term contract 7 months

Benefits:

Company pension

Schedule:

Monday to Friday TBC

Experience:

Patient Coordinator, Medical Secretary or similar role within healthcare setting

Work Location:

In person

Expected start date: 01/08/2026

Please send your CV and a short cover note explaining why you would be a great fit for this role.

Pay: From £12.90 per hour

Ability to commute/relocate:

Orpington BR5: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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patient coordinator fixed term contract jobs in benfleet, ess

Patient Coordinator Fixed Term Contract

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