Sales support lead Work, Jobs in Bicester, Oxf (with Salaries)

Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Regional Sales Manager
OrderYOYO —Oxford
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
Quick apply
Sales Support Lead
Ralph Lauren —Bicester
- Full-time
- Hospitality
- Organisational skills
- Communication skills
- Employee discount
12d
Apprenticeship Administration Manager
Oxford Energy Academy —Witney
- £30,000 - £40,000 a year
- Full-time
- Data analysis skills
- Organisational skills
- In-person
- Free parking
Quick apply
5d
Assistant General Manager
Ralph Lauren —Bicester
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
Department Manager FTC 12 mnths
Ralph Lauren —Bicester
- Full-time
- Hospitality
- Customer service
- Retail management
Sales Lead
Ralph Lauren —Bicester
- Hospitality
- Sales
- Organisational skills
- Employee discount
2d
Oxford CHERY Sales Consultant
North Oxford Garage —Wolvercote
- £25,000 a year
- Full-time
Quick apply
Front of House, Marketing & Business Development Assistant
Axon Health Ltd —Northampton
- From £24,420 a year
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
11d
Sales Support & Operations Coordinator (Part-Time)
The Heritage Bakery —Witney
- £13.50 - £14.50 an hour
- Part-time
- CRM software
- Hospitality
- Sales
- Free parking
- Store discount
Quick apply
10d
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Bershka Oxford City General Manager
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply
CHERY Sales Manager
North Oxford Garage —Wolvercote
- £37,500 a year
- Full-time
Quick apply
Social Media Manager
Portman Finance Group —Northampton
- Social media management
- Annual leave
Quick apply
Bershka Oxford City Ladies Responsible
INDITEX —Oxford
- Full-time
- Sales
- Organisational skills
- Time management
- Employee discount
Quick apply
Bershka Oxford Menswear Responsible
INDITEX —Oxford
- Full-time
- Sales
- Organisational skills
- Time management
- Employee discount
Quick apply
Finance Manager
Greenplant Ltd —Wheatley
- £40,000 - £45,000 a year
- Full-time
- Presentation skills
- Travel
- Human resources
Quick apply
5d
Store Manager - Bicester
Ermenegildo Zegna —Bicester
- English
- Business development
- Leadership
Quick apply
Customer Experience Lead
Smedley Group —Bicester
- Weekend availability
- Hybrid work
- CRM software
- Hospitality
- Sales
- Employee assistance programme
Quick apply
Digital Marketing Specialist
Empowered Brands Limited —Milton Keynes
- £45,000 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Marketing
- Free parking
- Work from home
Quick apply

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Team Lead - Customer Service

HUBER+SUHNER
Bicester

Quick apply

Job details

Permanent | Full-time
9 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Management
Customer service
SAP
Supply chain
English
Microsoft Office
Continuous improvement
Leadership
Communication skills

Full job description

JOB TITLE: Team Lead, Customer Services

LOCATION: Bicester (hybrid; 3 days in-office)

About the Role
We are looking for a proactive and customer-focused Customer Service Team Lead to join our Industry segment team, supporting customers and sales partners across the EMEA region.

This is a pivotal role where you will act as the primary point of contact for commercial and technical enquiries, while also leading and developing a local team across our England and Sweden sites. You will play a key role in ensuring excellent customer experience across our full product portfolio (RF, LF, FO), while driving continuous improvement in processes and performance, thinking with the company's values and stategy.

What You’ll Be Doing:

Leadership & Team Management

Provide day-to-day leadership, guidance, and support to the Customer Service team
Drive team development, performance, and engagement
Manage team administration, including absences and resource planning

Customer & Sales Support

Act as the main point of contact for customer and sales partner enquiries
Prepare and manage quotations for standard and customised products
Collaborate with Account Managers, Field Application Engineers, and Pricing teams
Build strong relationships with customers and partners, identifying sales opportunities

Order & Process Management

Coordinate quotation and order processes end-to-end
Monitor order progress and proactively communicate with customers
Ensure all activities are documented and aligned with internal processes

Forecasting & Planning

Contribute to the monthly S&OP cycle with accurate and relevant data

Customer Experience & Continuous Improvement

Handle customer complaints and coordinate with internal teams to resolve issues
Identify process improvements and support ongoing optimisation initiatives

Sales & Operational Support

Support customer visits, trade fairs, and sales initiatives when required
Work closely with Supply Chain, Logistics, and Finance as a key interface

What We’re Looking For

A strong team player with a positive, motivating approach to leadership
Experience in customer service within a technical or industrial environment
Solid commercial or technical background, with the ability to understand complex products
Excellent communication skills in English (additional languages are a plus)
Strong customer focus, with the ability to manage multiple priorities
Good understanding of supply chain processes and operations
Proficiency in ERP systems, Microsoft Office, and standard IT tools
A proactive, structured, and detail-oriented working style
High resilience, flexibility, and a ‘can-do’ mindset
Ability to collaborate effectively with global internal and external stakeholders

Apply Now

If you're a driven customer service professional with leadership experience and a passion for delivering excellent service, we'd love to hear from you!

For further information, please contact [email protected]

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Application question(s):

Please confirm your renumeration expectations:

Work Location: Hybrid remote in Bicester OX26 4LA

Quick apply

Refine Your Search

sales support lead jobs in bicester, oxf

Team Lead - Customer Service

Regional Sales Manager

Sales Support Lead

Apprenticeship Administration Manager

Assistant General Manager

Department Manager FTC 12 mnths

Sales Lead

Oxford CHERY Sales Consultant

Front of House, Marketing & Business Development Assistant

Sales Support & Operations Coordinator (Part-Time)

Ticketing Manager

Bershka Oxford City General Manager

CHERY Sales Manager

Social Media Manager

Bershka Oxford City Ladies Responsible

Bershka Oxford Menswear Responsible

Finance Manager

Store Manager - Bicester

Customer Experience Lead

Digital Marketing Specialist

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