Service desk Work, Jobs in Bicester (with Salaries)

IT Support Officer
University of Oxford —Oxford
- £32,108 - £40,514 a year
- Full-time
- Windows
- Continuous improvement
- IT
- Annual leave
Service Desk Analyst
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
- Analysis skills
- University
- Annual leave
11d
1st Line IT Support Technician
Whitelands Academy —Bicester
- £26,403 - £34,434 a year
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
IT Support
Medik8 —Aylesbury
- Up to £35,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
2d
IT Infrastructure Engineer
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- English
- Organisational skills
- Annual leave
- Employee discount
23h
Web Executive
Bibby Financial Services —Banbury
- £40,000 - £45,000 a year
- Full-time
- Management
- Financial services
- Gym membership
Quick apply
2nd Line Support Engineer
Technology Transformation Group —Aylesbury
- £30,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
2d
Customer Care Coordinator
Public Library of Science —Oxford
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Senior IT Service Desk Engineer
Webexpenses —Witney
- Full-time
- Travel
- Leadership
Quick apply
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
IT Technician
GXO Logistics —Northampton
- £29,050 a year
- Software troubleshooting
- IT
- Communication skills
- Annual leave
- Employee assistance programme
4d
Community Associate - Unity Place
x+why —Milton Keynes
- £30,000 a year
- Monday to Friday
- Hospitality
- Free parking
2d
Application Support Analyst
Solifi —Milton Keynes
- Up to £2,500 a week
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Free parking
- Life insurance
Service Desk Support Agent - French Speaking
nLighten —Milton Keynes
- Microsoft Outlook
- Customer service
- Salesforce
Quick apply
Junior Enterprise Applications Support Analyst
Synergy Flavors —High Wycombe
- Full-time
- Computer Science
- IT
- Communication skills
8d
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
Systems Support and Configuration Officer
Soha Housing Limited —Didcot
- £39,650 a year
- Full-time
- Customer service
- SharePoint
- IT
Quick apply
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
8d
Hire and Sales Coordinator
GAP Group —Oxford
- Full-time
- Microsoft Outlook
- Sales
- Customer service
3d
IT Operations Supervisor - (FTC)
Oxford Instruments plc —High Wycombe
- IT
- Communication skills
2d

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IT Support Officer

University of Oxford -
Oxford

Apply Now

Job details

Full-time
£32,108 - £40,514 a year

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Windows
Continuous improvement
IT support
IT
Linux
Active Directory
Information Technology

Full job description

We are seeking a full-time IT Support Officer to join the IT Support team at the Department of Engineering Science (Central Oxford & Headington). The post is permanent.

About The Role

As an IT Support Officer, you will play a key role in delivering high-quality IT services to staff and students across the Department of Engineering Science. Working as part of a friendly and professional IT Support team, you will provide first- and second-line support for a diverse range of technologies, including Windows and Linux systems, hardware, software, AV equipment, printers, and user accounts.

You will be a key member of our Service Desk, acting as the first point of contact for IT support requests, managing incidents and service requests, and always aiming to deliver excellent customer service. The role offers a varied workload, combining day-to-day technical support with opportunities to contribute to service improvements, documentation, and departmental IT projects.

Based primarily across our Central Oxford and Headington sites, you will work closely with academic, research, administrative and student users, helping to ensure that IT services effectively support the Department’s world-leading teaching and research activities.

About You

You will have experience working within an IT support environment and be confident supporting Windows and Linux operating systems, Active Directory, and a range of end-user hardware and software. You will be an effective problem solver with strong troubleshooting skills and the ability to manage a varied workload while maintaining excellent service standards.

With a customer-focused approach, you will enjoy helping users with differing levels of technical knowledge and will be able to communicate clearly and professionally with both technical and non-technical audiences. You will be organised, self-motivated, and able to work effectively both independently and as part of a team.

We are particularly interested in candidates who are enthusiastic about developing their technical skills and contributing to the continuous improvement of IT services. Experience within a higher education, research, or AV support environment would be advantageous but is not essential.

What We Offer

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

An excellent contributory pension scheme

38 days annual leave

A comprehensive range of childcare services

Family leave schemes

Cycle loan scheme

Membership to a variety of social and sports clubs

Discounted bus travel and Season Ticket travel loans

The University also runs an enormous number of social groups and sports clubs for those looking for more than just a great place to work.

Application Process

Informal enquiries may be addressed to Michael Saunders (email: [email protected])

For more information about working at the Department, see www.eng.ox.ac.uk/about/work-with-us/

Only online applications received before midday on 10 July 2026 can be considered. You will be required to upload a covering letter/supporting statement, (describing how past experience fit with the advertised position), CV and the details of two referees as part of your online application.

The Department holds an Athena Swan Bronze award, highlighting its commitment to promoting women in Science, Engineering and Technology.

Apply Now

Refine Your Search

service desk jobs in bicester

IT Support Officer

Service Desk Analyst

1st Line IT Support Technician

IT Support

IT Infrastructure Engineer

Web Executive

2nd Line Support Engineer

Customer Care Coordinator

Senior IT Service Desk Engineer

IT Support Manager

IT Technician

Community Associate - Unity Place

Application Support Analyst

Service Desk Support Agent - French Speaking

Junior Enterprise Applications Support Analyst

Technical Operations Manager

Systems Support and Configuration Officer

Senior IT Support Engineer - On-site Services

Hire and Sales Coordinator

IT Operations Supervisor - (FTC)

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