it helpdesk Work, Jobs in biggleswade, bdf (with Salaries)

IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
3d
IT Support
Target Maintenance —Silsoe
- £27,000 - £28,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- IT
- Free parking
Quick apply
9d
IT Apprentice
North Hertfordshire District Council —Letchworth
- £25,033 a year
- Customer service
- IT
- Communication skills
5d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
IT Helpdesk Technician Apprentice
QA Apprenticeships —Milton Keynes
- £16,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Helpdesk Contracts Administrator
JCW Energy Services Ltd —Royston
- £25,000 a year
- Overtime
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
9d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
1d
IT Desktop Support
Axiom Technologies —Histon
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
3d
Shift Lead - Fashion Home and Beauty - Biggleswade
Marks & Spencer —Biggleswade
- £14.74 an hour
- Weekend availability
- Employee discount
10d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Customer service
- Travel
Quick apply
5d
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Highways Inspector
Bedford Borough Council —Bedford
- £35,412 - £38,220 a year
- Full-time
- English
4d
IT Support
CCOMM IT Solutions —St Albans
- £26,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- English
- Annual leave
- Sick pay
Quick apply
IT Engineer
GT Stewart Limited —St Albans
- £24,570.00 - £27,007.50 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply
Workforce Systems Officer
Hertfordshire Community NHS Trust —Welwyn Garden City
- £25,760 - £27,476 a year
- Full-time
4d
Nights Role: Mobile Response Officer
Key Security (UK) Ltd —Milton Keynes
- £13.45 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Driving
- Free parking
Quick apply
5d

I want to receive the latest job alerts for it helpdesk in biggleswade, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Engineer – 1st Line (Managed Service Provider)

Vizion 4 IT Ltd
Milton Keynes

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
3 days ago

Benefits

Free parking
Annual leave
Company pension
Company events
On-site parking

Qualifications

TCP
Driving Licence
Azure
Operating systems
Customer service
Windows
DHCP
Computer hardware
IT support
Computer networking
DNS
SharePoint
IT
TCP/IP
Active Directory
Help desk

Full job description

About the Role

An established Managed Service Provider based in Milton Keynes for over 18 years is looking for an additional 1st Line IT Support Engineer to join our growing team.

You will be working alongside a team of 7 experienced engineers providing IT support to a wide range of business clients.

This role is ideal for someone with at least 1 - 2 years’ experience working on an IT helpdesk or within an MSP environment who is looking to further develop their technical skills and gain exposure to a wide range of technologies.

You will handle support requests from clients via phone, email, remote support tools and our helpdesk system.

Where issues cannot be resolved remotely, occasional on-site visits to client sites will be required.

This is a fast-paced but friendly environment where engineers are encouraged to expand their technical knowledge and progress their careers.

Candidates must be comfortable working in a busy Managed Service Provider environment managing multiple support tickets simultaneously.

Our clients use a wide range of technologies including Microsoft 365, Windows environments, networking infrastructure and cloud services.

Key Responsibilities

Providing 1st line technical support to business clients as one of the first points of contact via phone, email and remote support tools.
Accurately log and manage support tickets, ensuring all issues are tracked through to resolution with clear updates and communication.
Troubleshooting Windows desktop and Microsoft 365 issues
User administration within Active Directory, Azure AD and Microsoft 365
Supporting network connectivity and hardware issues
Assisting with new equipment installations and deployments
Visiting client sites when required to resolve technical issues

Required Skills & Experience

Minimum of 1 years experience working on an IT helpdesk or within an MSP
Experience supporting Windows 11 in a business environment
Experience with Microsoft 365 (Exchange, SharePoint, Azure AD)
Understanding of basic networking concepts (DNS, DHCP, TCP/IP)
Experience using IT helpdesk/ticketing systems to manage multiple support requests
Strong troubleshooting and customer service skills

Personal Qualities

We are looking for someone who:

Has a passion for technology
Enjoys helping users and delivering excellent customer service
Is organised and able to manage multiple tickets
Communicates clearly with both technical and non-technical users
Works well in a busy MSP environment
Has a positive, proactive attitude

What We Offer

Competitive salary (£28k–£30k depending on experience)
20 days annual leave plus bank holidays
Company pension
Ongoing training and development
Exposure to a broad range of modern IT technologies used by business clients
Friendly and supportive team environment
Free on-site parking
Regular company events

Other Information

40 hours per week (8:30am – 5:30pm with 1 hour lunch)
Full UK driving licence required

Please send your CV and a cover letter detailing your relevant experience and interest in this position to [email protected]

Applications without a short cover note explaining your current role and experience may not be considered.

We look forward to reviewing your application and getting to know you better.

Vizion 4 IT Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming work environment for all employees.

***** NO RECRUITMENT AGENCIES PLEASE *****

****** PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE RELEVANT WORKING RIGHTS FOR THE UK IN PLACE AS WE CANNOT SPONSOR VISAS *****

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it helpdesk jobs in biggleswade, bdf

IT Support Engineer – 1st Line (Managed Service Provider)

IT Support

IT Apprentice

1st Line Service Desk Analyst

Helpdesk Agent (Full Time Office Working inc weekends)

IT Helpdesk Technician Apprentice

Helpdesk Contracts Administrator

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Remote Support Desk Operative

IT Desktop Support

Helpdesk Co-Ordinator

Shift Lead - Fashion Home and Beauty - Biggleswade

Contact Centre Advisor (Night Shift)

IT Support Engineer (1st / 2nd Line)

Support Technician

Highways Inspector

IT Support

IT Engineer

Workforce Systems Officer

Nights Role: Mobile Response Officer

I want to receive the latest job alerts for it helpdesk in biggleswade, bdf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected