Job Role: Logistics Co-ordinator
Location: Guildford
Working Pattern: Full-time, Monday to Friday
Hybrid Working: One day per week from home after training
The Role:
This is an excellent opportunity for someone organised, proactive, and people-focused who enjoys keeping operations running smoothly. No previous logistics experience is required; full training will be provided. Whether you have experience in a customer-facing or administrative role, or you are a recent graduate looking to begin your career, this role offers a supportive environment to learn, grow, and develop valuable skills.
As part of our UK Logistics team, you will help manage customer orders from start to finish, ensuring a smooth and positive experience for our customers. You will input orders into Microsoft NAV, arrange transport with trusted hauliers, and keep customers informed throughout the process. You will also learn how to book shipments from the EU to the UK and handle basic post-Brexit customs requirements.
Key Responsibilities:
- Process customer orders received via email
- Accurately enter order information into Microsoft NAV (training provided)
- Check product availability with production sites
- Liaise with hauliers to ensure deliveries remain on schedule
- Keep customers updated on delivery timings and respond to queries
- Raise purchase orders and customer invoices
- Process supplier invoices
- Ensure products are delivered correctly and on time
- Support the Logistics Manager with small projects as required
What We’re Looking For:
- Experience in logistics is not required; we are focused on finding the right attitude and approach.
- Strong organisational skills with the ability to manage multiple tasks
- Calm, practical, and solutions-focused under pressure
- Confident and friendly communication skills, both written and verbal
- A team player who also works well independently
- Quick learner who adapts easily to new systems and information
- Reliable, flexible, and comfortable working to deadlines
- Enjoys helping people and providing excellent customer service
Working Hours:
- Monday to Friday: 8:30am – 5:00pm
- One home-working day per week available after training
Benefits:
- Company pension
- Healthcare cash plan
- Free onsite parking
- Fresh fruit provided in the office
- Supportive team environment with full training
- Opportunities for career growth within the business
Who This Role Suits:
This role is ideal for individuals from customer-facing environments such as retail, hospitality, administration, or call centres. It is also well suited to recent graduates looking to build a career in operations, logistics, or supply chain.
