Salary: £59,797.17 – £64,745.38
Hours: 37 Hours Per Week – Full Time
Location: 350 Bournville Lane, Birmingham, West Midlands (Hybrid Working)
12 Month Fixed Term Contract
Do you have great people skills and a desire to make a difference? Then this is an unmissable opportunity to work for an organisation like BVT. We are looking for a Head of Community Services (12 months fixed term contract) to join our team and to support us during our period of strategic review.
We are a charitable trust with a diverse portfolio including independent living schemes for care leavers and older people, an extra care scheme, a diverse portfolio of Community Places and lead community development and involvement services across our Birmingham and Telford neighbourhoods. This role will support the Director of Communities in leading these services during a key period of strategic review to ensure that they continue to deliver successfully for the communities we serve whilst we develop what our vision for the future delivery looks like.
The role would be perfect for someone who has experience of leading teams delivering these community services to a diverse range of customers and service users, who understands the regulatory requirements and is able to work collaboratively and in partnership to deliver results.
We aspire to having a diverse and inclusive workforce. To help achieve this, we offer job opportunities that are agile and centred on personal and professional development in an environment where well-being and work-life balance is a key part of our culture.
Job Profile
In this role you will be leading the teams responsible for delivering services across our care leavers scheme, our out of school provision, our independent older persons schemes in Birmingham and our Extra Care scheme in Lightmoor to ensure that we are compliant and responding to the needs of our customers.
In addition, the role will lead our community development and involvement service across Birmingham which is responsible for the running of our two community halls, the management of leases and licenses for other community assets that BVT owns and the development of our Neighbourhood Plans.
Creating and strengthening partnerships and collaborative working relationships with a range of community stakeholders including our tenants and customers is core to this role and as a key member of the Communities Department Senior Management Team, you will be responsible for ensuring that BVT are delivering in line with our published policy, procedures and strategies including our Community Building, Championing People and Resident Involvement Strategies; Ensuring that BVT provides the opportunities for our tenants and wider customers are able to get involved and shape our services.
You will be innovative and use different strategies to develop and build on BVT’s community engagement activities through social media, resident led forums, community and networks events as we begin our review of the Birmingham Scheme of Management, supporting the Head of Estates and Stewardship on this project. You will need to be confident in communicating with residents and groups from different backgrounds and to connect local people to local places and services.
The role requires flexibility as some events and meetings take place on weekends and evenings.
Candidate Profile
- You will have experience in leading multi-disciplinary teams across community and/or support services
- You will be values driven and focused on delivering great services, be empathetic and adept at communicating with residents and stakeholders.
- Be creative and passionate about delivering positive impact the community and its residents.
- Being organised and having good problem-solving skills is key as well as the ability to work independently and as part of a team.
- Experience of managing data KPI reporting
- You will be self-motivated and able to work in partnership with wide ranging stakeholders.
Benefits
At BVT we offer a comprehensive reward and benefits package to assist and support employees with everyday healthcare costs, savings towards leisure activities and planning for retirement.
These include:
- Basic 32 days holiday (29 days basic, 3 days at Christmas) plus 8 statutory days.
- Flexible Working.
- A competitive employer contributed pension scheme of 10%
- Healthcare scheme which is free to all employees offering cashback towards optical, dental, therapy treatments, consultations and scans together with counselling sessions and a 24 hour helpline
- Savings on leisure activities with Trust Treats, offering discounted products and services both online and on the high street. You can make savings on your everyday shopping, holidays and insurance.
- Enhanced maternity, paternity, adoption and shared parental leave.
- Extensive support towards learning and development ensuring that all staff are offered opportunities to develop their skills and careers.
- Life assurance 4x annual salary (for all permanent employees).
Meet BVT – who we are and what do we do?
Creating and sustaining communities where people can thrive is our mission and is based on the principles and legacy of our founder, George Cadbury. We are inspired by his legacy, but not afraid to be bold and innovative to meet the needs of people today and in the future. We provide a diverse and comprehensive range of services to communities in Birmingham and Telford. We own and manage some 4,000 properties, and have significant estate management, commercial and agricultural portfolios.
To understand more about our work, including our aims of place-shaping, community building, championing people and providing great homes, you can read our Corporate Plan 2023- 2032 at https://www.bvt.org.uk/wp-content/uploads/2024/05/BVT-Corporate-Plan-2023-2032.pdf
If you require reasonable adjustments and/or support in completing our application process, please contact the HR team by calling on 01216671148 or email [email protected]. If you are having issues with the website and accessing the application form, please also use the same contact details.
Closing date: Monday 22nd June at 10:00am
Interview dates: TBC
Strictly no agencies.
