Customer assurance coordinator Work, Jobs in Birmingham (with Salaries)

Lead Coordinator
EMR Group —Birmingham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Annual leave
Quick apply
11d
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
CSC Co-ordinator
M Group —Birmingham
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Customer Service & Finance Coordinator
Hayley Group —Oldbury
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Agreement Coordinator Lettings - 9 month FTC
Stonegate Group —Solihull
- £29,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Training Coordinator
EMR Group —Wednesbury
- Full-time
- Administrative experience
- Driving
- Organisational skills
- Annual leave
Quick apply
Program Co-Ordinator
Johnson Controls —Birmingham
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Depot Coordinator
EMR Group —Wednesbury
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Supply Chain Coordinator
Sureserve —Birmingham
- £30,000 - £34,000 a year
- Microsoft Excel
- Microsoft Office
- SQL
- Annual leave
- Employee assistance programme
Quick apply
4d
Transport Co-ordinator
EMR Group —Wednesbury
- Full-time
- Customer service
- IT
- Annual leave
Quick apply
Learner Services Advisor
Access Creative College —Birmingham
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
3d
Lead Coordinator
EMR UK —Birmingham
- Customer service
- IT
- Communication skills
- Annual leave
Assets & Logistics Coordinator
M Group —Coventry
- Microsoft Excel
- ERP systems
- Microsoft Office
- Annual leave
- Employee assistance programme
11d
Team Member (Delivery)
NEXT —Birmingham
- £8.28 - £14.53 an hour
- Part-time
- Customer service
- Employee discount
5d
Workflow Operations Coordinator
Hayley 24/7 —Dudley
- Full-time
- Maintenance
- Project management
- IT
- Annual leave
Quick apply
1d
Customer Service & Technical Support Coordinator
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
RFQ Sales Coordinator
Hayley Group —Oldbury
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business
Quick apply

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Lead Coordinator

EMR Group -
Birmingham

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service
IT
LMS
Communication skills

Full job description

What we offer:
The only way to truly know the benefits of this culture is to experience it as an EMR employee, but some examples of the support we offer include:

Competitive pay rates and a bonus scheme
25 days annual leave plus the option to buy or sell leave
Enhanced maternity and paternity leave
Employee support, including life assurance and critical illness pay
Wellbeing Scheme, giving every colleague – and their dependents – unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatments
24/7 anonymous access to advice on any aspect of health and wellbeing
Financial wellbeing support, including access to affordable loans, savings plans, advanced earned pay and financial education
Savings on online purchases from retailers and utilities to entertainment and beyond
Cycle 2 work scheme

We’re proud to have achieved Great Place To Work status for three years running - and to be recognised among the UK's Best Workplaces in Manufacturing, Production & Transportation.
But it's about so much more than badges to us, it's about being recognised by our people for the continuous work we do to do better for them.
#INDHP

About Our Opportunity:
It takes a special type of person to be part of the Technical Training Team at EMR. They provide unrivalled support to the UK business on a daily basis, planning and coordinating plant and compliance courses across the UK through internal and external partners.
Without their organisation and administration skills, tenacity and team player mentality, we wouldn’t be the success we are today.
As the Lead Coordinator in this team, you will build on your exceptional skills and be supported every step of the way in developing a solid foundation of knowledge and expertise of the company and the industry.

What You Will Be Doing:
Provide day-to-day support with all plant and compliance training activities at EMR. The role is responsible for leading the coordination of all training activities, acting as lead for the administration and coordination team. You will:

Provide direction and support to Depot Coordinators and other colleagues that cover operational site and company-wide training.
Ensure that hospitality, room layout and equipment for participants attending workshops and events are arranged.
Identify potential new external suppliers through due diligence and following EMR procurement processes.
Develop and maintain accurate and easily accessible records and processes for all learning and development activities; including recording and monitoring attendance, ensuring that colleagues required to attend specific workshops are easily identified and followed up.
Ensure that good communication structures exists with line managers and delegates to ensure all staff colleague booked on events within agreed timeframes and understand the requirements to attend booked sessions.
Manage external supplier relationships, providing the right training to the right colleagues at the right time.
Maintain external accreditations where needed, such as NPORS.
Coordinate with external venue suppliers with all planning for off-site training.
Ensure evaluation forms are completed and returned for each training event. Lead on the processing of data and generating of reports based on this evaluation data.
Support the internal communications team with any operational training initiatives and communications.
Ensuring Purchase Orders are raised, received, invoiced and recharged.
Work closely with operational plant trainers and assessors, regional coordinators, DACs and capability leads to proactively plan training activities

About You:
You’re organised, proactive, and have a strong can-do attitude. You work well as part of a team, enjoy being hands-on, and have good customer service and communication skills. You’re comfortable working in a busy environment - be this on site or in the office - coordinating day-to-day activities, and supporting training programmes. If you like keeping things running efficiently and seeing people develop, this role could be right up your street!
You'll have experience in training administration and coordination, and associated learning management systems, with the ideal candidates having worked with national accreditations such as NPORS previously.

Who we are:
Our purpose is to create a future where the materials we use don’t need to be extracted from the planet.’
At EMR, we give new life to unwanted materials. Every year, we recycle 10 million tonnes of metals and plastics, saving 19 million tonnes of carbon from entering the Earth’s atmosphere, diverting waste from landfill and protecting resources and habitats.
We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth.
We’re proud to have achieved Great Place To Work status, but it’s about so much more than a badge. It’s about being recognised by our people for the continuous work we do to do better for them:

‘The people who work here are from varied backgrounds and have a variety of beliefs, all of which are accepted and respected.’
‘I’m encouraged to keep a healthy work-life balance so that I can be performing at my best.’
‘I’ve been supported every step of the way in my career progression.’
‘‘EMR offers a fantastic and inclusive environment; collaboration across the whole business, humility and hard work.’

We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth, underpinned by our Company values of We Care and We Do.

We Care
Integrity – our people are Respectful and Honest
Trust – our people are Collaborative and Genuine
We Do
Accountable – our people are Determined and Responsible
Innovative – our people have a Growth Mind-set and are Progressive

If you want to be part of something bigger than yourself, have a role that really makes a difference and work with likeminded people towards the same purpose, click the link to apply.

Recruitment Agencies
We operate a strict Preferred Supplier List (PSL) and do not accept speculative CVs. Any unsolicited CVs, whether related to a specific position or submitted speculatively, will not be considered.

Quick apply

Refine Your Search

customer assurance coordinator jobs in birmingham

Lead Coordinator

Customer Assurance Coordinator

Customer Care Coordinator

CSC Co-ordinator

Complaints Coordinator

Customer Service & Finance Coordinator

Agreement Coordinator Lettings - 9 month FTC

Training Coordinator

Program Co-Ordinator

Depot Coordinator

Supply Chain Coordinator

Transport Co-ordinator

Learner Services Advisor

Lead Coordinator

Assets & Logistics Coordinator

Team Member (Delivery)

Workflow Operations Coordinator

Customer Service & Technical Support Coordinator

RFQ Sales Coordinator

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

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