Investigator Work, Jobs in Birmingham (with Salaries)

Counter Fraud Investigator - Motor Claims
Direct Line Group —Birmingham
- Communication skills
- Employee discount
2d
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
Debarment and Investigations Lead
Government Commercial Agency —Birmingham
- £59,877 - £66,869 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Work from home
6d
Senior NECC Officer
National Crime Agency —Birmingham
- £4,218 - £45,326 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- In-person
- Annual leave
2d
Trainee Trading Standards Officer - Level 6 Apprenticeship
Warwickshire County Council —Warwick
- £26,403 - £28,142 a year
- Full-time
- Customer service
- English
- Organisational skills
- Annual leave
- Employee discount
9d
Transferee DC - Fraud and Cyber
Warwickshire Police —Leek Wootton
- £31,164 - £50,256 a year
- Full-time
- Analysis skills
- Communication skills
Transferee - PPU Constables
West Midlands Police —Birmingham
- Weekend availability
- Communication skills
Duty Manager
Ashorne Hill Management College —Leamington Spa
- £15,537.60 a year
- Part-time
- Hospitality
- Customer service
- Cleaning
- Free parking
- Health & wellbeing programme
Quick apply
6d
Authorised Firearms Officer (AFO) Transferee Constable
Warwickshire Police —Leek Wootton
- £31,164 - £50,256 a year
- 12 hour shift

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Crime Intelligence Analyst
West Mercia Police —Hindlip
The main purpose of the Crime Intelligence Analyst role is to provide expertise through the development and use of analytical products to assist decision making…
£40,383 - £42,612 a year
Intelligence Analyst
NetWatch Global —Birmingham
Stage 2: Thomas trait analysis assessment. Fraud detection: 2 years (preferred). Regular funded social events and clubs. 1-3 Months - Office Based.
£24,697 a year
Quick apply

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Counter Fraud Investigator - Motor Claims

Direct Line Group -
Birmingham

Apply Now

Job details

Permanent
2 days ago

Benefits

Company pension
Employee discount

Qualifications

Communication skills

Full job description

Counter Fraud Investigator – Motor Claims
Birmingham/Leeds
Permanent

DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills but also to build on them and be empowered to do your very best.

What you'll be doing:

Identify, investigate, and validate suspected insurance fraud cases, converting findings into measurable counter‑fraud benefit while effectively managing case portfolios within SLAs and process guidelines.
Ensure all investigations comply with internal policies and external regulations (e.g., FCA, FOS, GDPR, ICO), maintaining high standards of governance and risk control.
Manage customer expectations throughout investigations, providing clear updates on indemnity, liability, and outcomes.
Apply expertise in fraud prevention and detection, handling outcomes such as cancellation, repudiation, settlement, litigation, or recovery, and referring linked or organised fraud cases to specialist teams.
Control investigation costs by identifying risks and leakage, applying sound reserving practices, and escalating where appropriate.
Use MI and tools to prioritise workload, liaise with external bodies (e.g., IFB, IFED, CIFAS), and collaborate with internal stakeholders to maximise fraud detection opportunities.
Balance fraud prevention with fair customer treatment, resolve complaints effectively, and contribute to continuous improvement while upholding company values and culture.

Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office.

What you’ll need:

Must have knowledge/experience of Personal Lines Motor Products claims
Strong investigative skills
Must have stakeholder engagement experience and excellent communication skills
Effective management and prioritisation of workload, delivering within agreed time limits
Understanding of pertinent UK legislation, specifically the Road Traffic Act 1988 and the Consumer Insurance (Disclosure and Representations) Act 2012, and understanding of application fraud and wider financial crime obligations, in particular anti-money laundering

Benefits
We recognise we wouldn't be where we are today without our colleagues; that's why we offer excellent benefits designed to suit your lifestyle:

Employer-contributed pension
Annual company bonus
Discounts on insurance products
Generous holiday allowance
Flexible benefits package, including optional health and dental insurance
Buy-as-you-earn share scheme
Employee discounts and cashback
Plus many more

We want everyone to get the most out of their time at DLG, which is why we've looked beyond the financial rewards and created an offer that takes your whole life into account—supporting our people to work at their best, whatever that looks like, and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn; they're about recognising who you are and the life you live.

Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus and pension arrangements.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you are what bring potential to our business. We recognise and embrace people who work in different ways, so if you need any adjustments to our recruitment process, please speak to the recruitment team, who will be happy to support you.

Apply Now

Refine Your Search

investigator jobs in birmingham

Counter Fraud Investigator - Motor Claims

Intelligence Analyst

Debarment and Investigations Lead

Senior NECC Officer

Trainee Trading Standards Officer - Level 6 Apprenticeship

Transferee DC - Fraud and Cyber

Transferee - PPU Constables

Duty Manager

Authorised Firearms Officer (AFO) Transferee Constable

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