pre registered Work, Jobs in birmingham (with Salaries)

Income Collection Officer
Pinnacle Group —Birmingham
- £33,000 - £35,000 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Security Officer (Peripatetic guard)
South and City College Birmingham —Birmingham
- £26,743 a year
- Weekend availability
- English
- Travel
- Employee discount
IT System Administrator
Blessed William Howard Catholic High School —Stafford
- £35,412 a year
- Full-time
- School
13d
Registered Nurse Day/Night/Bank (Band 5 and equivalent)
Hartshill Care Ltd —Nuneaton
- £18.00 - £20.10 an hour
- Temporary
- Nursing home
- In-person
- Care plans
- Annual leave
Quick apply
Urgent and Emergency Care Practitioner
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £39,959 - £48,117 a year
- Full-time
6d
Clinical Lead – Pre Assessment
Circle Health Group —Birmingham
- Up to £44,500 a year
- Full-time
- Hospital
- Leadership
- Communication skills
- Employee discount
- Life insurance
Quick apply
Caretaker
Blessed William Howard Catholic High School —Stafford
- Part-time
- School
2d
Deputy Manager
Salutem Care & Education —Birmingham
- £30,721 a year
Level 3 Early Years Practitioner at Hollywood Pre-School
Grendon and Billesley Nursery and Family Centre —Birmingham
- From £27,706.25 a year
- Full-time
- Childcare
- Preschool
- In-person
- Free parking
- Store discount
Quick apply
1d
Freelance Face-to-Face Latvian Interpreters Required in Birmingham B42 and B3
Clear Voice Interpreting Services —Birmingham
- Call to connect
- Doctoral degree
- Customer service
- English
Senior Registered Nurse – Pre Assessment (Bank)
Circle Health Group —Coventry
- Up to £19 an hour
- Seasonal
- Hospital
- Communication skills
- Time management
- Annual leave
SEN Tutor
Koji Academy —Penkridge
- £23 - £28 an hour
- Part-time
- Travel
- Mentoring
- In-person
- Flexitime
- Flexible schedule
Quick apply
1d
Occupational Health Advisor
Optima Health —Oldbury
- Up to £45,000 a year
- Full-time
- Hybrid work
- Case management
- Travel
- Paid training
- Annual leave
Peer Mentor (Mental Health) – The Recovery House Service
Birmingham Mind —Birmingham
- £26,229 a year
- Full-time
- Communication skills
- Employee assistance programme
2d
Registered Manager
Salutem Care & Education —Darlaston
- £47,500 - £55,000 a year
- Organisational skills
- Leadership
- Communication skills
BSL Interpreter / Business Manager
WORD360 Language Services —Birmingham
- £41,000 - £45,000 a year
- English
- Microsoft Office
- Communication skills
- Annual leave
- Gym membership
Senior Practitioner
Staffordshire County Council —Stafford
- £45,091 - £49,282 a year
5d
Sustainability Advisor
Strabag —Shirley
- Microsoft Excel
- Analysis skills
- No degree
Theatre Practitioner – Scrub
Circle Health Group —Droitwich
- Up to £44,000 a year
- Full-time
- Hospital
- Communication skills
- Employee discount
- Life insurance
Quick apply
Lead Child Protection Practitioner
Dudley Metropolitan Borough Council —Brierley Hill
- £51,356 - £54,495 a year
- Full-time

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Income Collection Officer

Pinnacle Group -
Birmingham

Quick apply

Job details

£33,000 - £35,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Microsoft Office

Full job description

Job Introduction

Pinnacle Group are looking for an Income Collection Officer to join our Homes Team to undertake a range of income collection duties relating to rent and service charge income for the private rented sector and social housing residents. You will provide a coordinated, flexible, and effective income collection service and will be responsible for achieving and maintaining lowest levels of current rent and former tenancy arrears ensuring we maximise income recovery. You will be guided by the Income Manager and work with the housing management teams to ensure delivery of the arrear’s targets.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will be a confident communicator with a natural ability to build trust and rapport with residents, even in challenging situations. You’ll bring a proactive and empathetic approach to income recovery, combining strong knowledge of housing income management and welfare benefits with a genuine commitment to supporting tenants. If you're someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent service, we’d love to hear from you.

This is a remote role with ad hoc attendance to local offices or schemes.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

Proactively reduce rent arrears across all accounts to meet monthly targets. This includes producing arrears reports and letters, engaging with residents, preparing legal instructions for possession proceedings, serving Notices, conducting home visits, applying for direct payments, attending court when required and offering advice and support to help residents sustain their tenancies
Take ownership of individual performance targets and contribute to the overall success of the income collection service
Identify residents who may benefit from specialist welfare or financial inclusion support and refer them to the Welfare Advice & Financial Inclusion Manager
Liaise effectively with external agencies including Local Authorities (Housing Benefit), the DWP (Universal Credit), social services and other relevant bodies to support income recovery
Respond to arrears-related correspondence and provide clear, accurate information to the Income Manager or Contract Manager to assist in resolving formal complaints
Plan and manage your own workload efficiently, ensuring accounts are monitored weekly and targets are consistently met

Key requirements:

Experience working in a housing and income collection setting
Background in credit control with practical knowledge of income recovery processes
Confident using housing management systems to monitor and manage accounts
Solid understanding of the legal framework for housing including Pre-Action Protocols
Demonstrable knowledge of welfare benefits, particularly Universal Credit and Housing Benefit
Proficient in MS Office applications including Word, Excel and Outlook

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

pre registered jobs in birmingham

Income Collection Officer

Security Officer (Peripatetic guard)

IT System Administrator

Registered Nurse Day/Night/Bank (Band 5 and equivalent)

Urgent and Emergency Care Practitioner

Clinical Lead – Pre Assessment

Caretaker

Deputy Manager

Level 3 Early Years Practitioner at Hollywood Pre-School

Freelance Face-to-Face Latvian Interpreters Required in Birmingham B42 and B3

Senior Registered Nurse – Pre Assessment (Bank)

SEN Tutor

Occupational Health Advisor

Peer Mentor (Mental Health) – The Recovery House Service

Registered Manager

BSL Interpreter / Business Manager

Senior Practitioner

Sustainability Advisor

Theatre Practitioner – Scrub

Lead Child Protection Practitioner

I want to receive the latest job alerts for pre registered in birmingham

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