Job Title: Property Management Apprentice – Level 3 Housing & Property Management Apprentice
Location: Office based in Manchester, M14 5HZ
Salary: £8 per hour (approx. £14,000 per year). The pay may be negotiated and may rise after a probation period has been successfully completed.
Job Type: Full-time, Apprenticeship
Hours: 32.5 Hours per week. 9.30am to 5pm Monday to Friday, with alternate Saturdays 10am to 1pm.
Qualification: Level 3 Housing & Property Management
This paid position offers a valuable opportunity to gain a nationally recognised Level 3 qualification while building a long-term career in the property industry. You'll receive hands-on training, work alongside experienced professionals, and gain responsibility from day one.
Duration: The apprenticeship is an 18 month course, with the opportunity to stay at the company with a promotion once you’ve gained the experience and qualification.
About Us
Drake & Co has been established for over 40 years and is a well-respected lettings agency based in South Manchester. We specialise in student lettings, with properties across popular areas including Rusholme, Victoria Park, Chorlton-on-Medlock, Fallowfield and Withington.
Our friendly and knowledgeable team has an in-depth understanding of the local market, and over the years we’ve developed a way of working that consistently delivers strong results for both landlords and tenants. This is an excellent opportunity to join a busy, vibrant office with a long-standing reputation in the area.
What you’ll do at work
We are seeking an enthusiastic and hardworking Property Management Apprentice to support our team in the day-to-day management of our property portfolio. The successful candidate will be involved in all aspects of the tenancy process, from initial enquiries through to tenancy end.
Are you energetic, organised, and ready to dive into the fast-paced world of Manchester’s student property market? Student housing is unique - it’s high-energy, seasonal, and requires a personality that can balance professional property management with the vibrant needs of university life.
Day-to-day you will be interacting with clients through a variety of mediums, face to face, over the phone, and via digital platforms. The successful candidate should have a confident ‘can do’ attitude and will develop a highly transferable set of knowledge and skills over the course of the apprenticeship.
You will be expected to act efficiently and with integrity, showing a positive approach to work and willingness to learn. Applicants should demonstrate strong communication skills (both written and verbal) and adopt a proactive approach to developing skills. The successful candidate is also expected to show initiative, managing priorities, time, problem-solving skills, and approach their role with flexibility and with the good of the company in mind.
Key Duties & Responsibilities
- Property Marketing & Viewings: Conducting property tours for groups of students and helping them navigate the application process.
- The "Turnaround" Peak: Assisting with the intensive summer move-in/move-out period. Dealing with a range of contractors to ensure houses are cleaned, repaired, and ready for the new academic year.
- Tenant Support: Acting as a friendly, professional point of contact for students (and often their parents/guarantors) regarding tenancies and rent.
- Property Inspections: Carrying out termly visits to ensure our houses are being looked after and identifying any "wear and tear" issues.
- Maintenance Liaison: Coordinating with contractors to fix everything from broken kettles to boiler issues, ensuring minimal disruption to students' studies.
- Compliance: Learning the specific legal requirements for HMOs (Houses in Multiple Occupation), including fire safety and licensing.
The Ideal Candidate
Skills & Attributes:
- Communication Skills: You’re confident, approachable, and able to build rapport quickly with clients and student groups. Must be confident using phones, email and digital systems.
- Resilience: The student market moves fast, You’ll need to keep your cool under pressure.
- Organisation and Attention to Detail: Managing multiple sets of keys and legal documents requires a sharp eye and a tidy mind.
- Ability to work both independently and as part of a team.
Essential Requirements:
- Driving Licence & Transport: You will be traveling between various student properties within the immediate area so a full UK Driving Licence and access to your own vehicle are essential.
- Education: Grade C/4 or above in GCSE English and Maths (or equivalent).
Why Join Our Team?
At Drake & Co, we believe in supporting our team so you can thrive both at work and outside of it. Here’s what you can enjoy as part of our company:
- Professional growth - gain a Level 3 qualification while learning the highly specialised student rental market. The housing sector is massive in Manchester - this is a fantastic springboard into senior property management or lettings roles.
- Progression - successful apprentices who demonstrate the right attitude and aptitude will be offered the opportunity to progress into a permanent Property Manager and Lettings Negotiator role, with further salary increases and career development opportunities.
- Dynamic environment - work in a bright, fun office environment
- 28 days’ annual leave (including bank holidays) - because work-life balance matters
- BrightHR discounts platform - enjoy savings on trips, tech, shopping and more
- Company socials - we work hard and make time to celebrate as a team
- Casual dress code - feel comfortable while staying professional
- 9:30am start time - no super-early mornings
- Free on-site parking - your own allocated parking spot for convenient parking right at the office
Pay: From £8.00 per hour
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
