Regional it support Work, Jobs in Blackford, Pkn (with Salaries)

Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Programme Manager
Landmarc Support Services —Rosyth
- Up to £68,250 a year
- Monday to Friday
- Travel
- Employee discount
Customer Service Executive
Nichols PLC —Stirling
- Sales
- Customer service
- Agile
- Employee discount
Social Value Manager
Omexom UK —Scotland
- Civil engineering
- Driving
- Travel
Regional Safety, Health & Wellbeing (SHW) Manager
SSE —Perth
- £59,800 - £89,800 a year
- Construction
- Employee discount
- Gym membership
3h
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
Quality Advisor
Omexom UK —Scotland
- English
- Microsoft Office
- IT
- Work from home
MET Technician
FMG Repair Services —Dunfermline
- Up to £23 an hour
- Annual leave
- Employee discount
Quick apply
Account Manager
LKQ Corporation —Perth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
6d
Customer Engagement Assistant
Stagecoach —Perth
- From £25,342.08 a year
- Full-time
- Bilingual
- Customer service
- English
- Free parking
- Work from home
Quick apply
3d
Activities Co-ordinator
HC-One - The Birches —Crieff
- £13.18 - £13.68 an hour
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Fitter
Balfour Beatty —Killin
- Hybrid work
- Driving
- Travel
- In-person
- Annual leave
Regional Chef
BCG Cares —Perth
- £16.64 an hour
- Part-time
- Hospitality
- Kitchen experience
- Employee discount
- Flexible schedule
Quick apply
SHEQ Advisor / Manager
AmcoGiffen —Cumbernauld
- £45,000 - £65,000 a year
- Weekend availability
- Management
- Driving
- Construction
- Annual leave
Quick apply
3d
Support Worker (Bank/Casual)
Community Integrated Care —Tullibody
- £13.86 an hour
- Driving
- Flexible schedule
- Referral programme
Quick apply
11d
Health and Safety Advisor
Omexom UK —Scotland
- Microsoft Office
- Travel
- IT
H&S Advisor / H&S Manager
AmcoGiffen —Cumbernauld
- £35,000 - £75,000 a year
- Weekend availability
- Civil engineering
- Driving
- Communication skills
- Life insurance
Quick apply
Quality Manager
AmcoGiffen —Cumbernauld
- £55,000 - £67,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
9d
Sub Agent
AmcoGiffen —Cumbernauld
- £40,000 - £58,000 a year
- Full-time
- Civil engineering
- Engineering
- Communication skills
- Life insurance
Quick apply
9d
Activities Co-ordinator
HC-One - Strathtay House —Perth
- £13.18 - £13.68 an hour
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply

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Regional IT Support Specialist

Omexom UK -
Scotland

Apply Now

Job details

Qualifications

Jira
Driving Licence
Customer service
IT support
ServiceNow
BTEC
Communication skills

Full job description

Job Title: Regional IT Support Specialist

Location: Multiple regions (Scotland/England)

Office: TBC

Department: IT

Reports to: IT Service Desk Manager

Role Purpose

The Regional IT Support Specialist is responsible for delivering high quality, on site and remote IT support to staff across multiple locations within their assigned region. This role ensures that employees receive timely assistance with technical issues, hardware installations, training, and systems. The Regional IT Support Specialist will also complete scheduled site visits, perform hardware deployments, maintain documentation, and act as a local IT contact for regional operations and projects.

This position works closely with both local teams and the central IT department to ensure alignment, consistency, and smooth operation of our technology and systems.

Key Responsibilities

Incident & Request Handling

Work as part of the IT service desk team to help support and ticket requests.
Diagnose and resolve 1st and 2nd line support issues in accordance with SLAs.
Process user access requests, and onboarding/offboarding tasks.
Provide hands on support to staff throughout the region.
Complete site visits and provide local support and training as required.
Work closely with the central IT Support teams on incidents, service requests and product support.
Perform basic network and connectivity troubleshooting.
Configure and deploy laptops, desktops, and peripheral hardware.
Support video conferencing and meeting room technologies.

Customer Service & Communication

Deliver a professional, friendly, and customer-centric support experience.
Keep users informed of ticket progress and resolution timelines.
Create and update knowledge base articles for common issues.

Skills & Competencies

Experience of working within an IT support role in a multi-site or regional environment (preferred).
Experience with ITSM platforms such as FreshDesk, ServiceNow, ManageEngine, or Jira Service Management.
Excellent communication and customer service skills.
Ability to work independently, travel across sites, and manage workload effectively.
Strong problem solving skills with a proactive, hands on approach.
Ability to create clear documentation and deliver user friendly training.

Additional Requirements

Full UK driving licence
Flexibility to travel to different locations across the region.
Ability to work occasionally outside standard hours for major deployments or urgent issues.

Qualifications & Education

Minimum Level 3 qualification in IT (e.g., Level 3 Diploma in IT Systems Support, Level 3 BTEC in IT, or equivalent).
Or more than 3 years’ experience working in a similar IT support role.

Apply Now

Refine Your Search

regional it support jobs in blackford, pkn

Regional IT Support Specialist

Programme Manager

Customer Service Executive

Social Value Manager

Regional Safety, Health & Wellbeing (SHW) Manager

Technical Support Engineer

Quality Advisor

MET Technician

Account Manager

Customer Engagement Assistant

Activities Co-ordinator

Fitter

Regional Chef

SHEQ Advisor / Manager

Support Worker (Bank/Casual)

Health and Safety Advisor

H&S Advisor / H&S Manager

Quality Manager

Sub Agent