It support level 2 engineer Work, Jobs in Blacon, Chs (with Salaries)

IT Support level 2 Engineer
Part Four —Warrington
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Work from home
Quick apply
IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Claims Advisor
Proximo Holdings Limited —Chester
- £27,285 a year
- Full-time
- Hybrid work
- Referral programme
Quick apply
IT Cloud Engineer
Places for People —Northwich
- £40,000 - £45,000 a year
- Hybrid work
- Azure
- SQL
- SharePoint
- Annual leave
- Employee discount
5d
Comms Specialist Engineer (Desk-Based)
Flotek Group Limited —St. Asaph
- £28,000 - £32,000 a year
- 8 hour shift
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
7d
Technical Support Agent Level 2
Custodia —Knutsford
- £32,000 a year
- Weekend availability
- Azure
- Computer Science
- Bachelor's degree
- Free parking
- Annual leave
IT Field Service Engineer
Eurofins UK Forensic Services —Birchwood
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Annual leave
Quick apply
Junior Frontend Developer
The Granite Group —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- JavaScript
- Mentoring
- IT
- Flexible schedule
Quick apply
11d
Temporary Works Principal Engineer
Kier Group —Liverpool
- Full-time
Frontend Developer
The Granite Group —Liverpool
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- JavaScript
- Flexible schedule
Quick apply
Project Manager
Convatec —Deeside
- Full-time
- PMP
- English
- Project management
Data Engineer
Government Commercial Agency —Liverpool
- £37,845 - £42,007 a year
- Full-time
- Azure
- Salesforce
- System design
- Annual leave
- Work from home
11d
Project Compliance and Risk Engineer
Yokogawa —Runcorn
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
Electrical Maintenance Engineer
EMR Group —Liverpool
- Overtime
- Maintenance
- Programmable logic controllers
- IT
- Annual leave
Quick apply
7d
Hub Engineer
Evri —Warrington
- Up to £50,737 a year
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
12d
Electrical Technician
Veolia Energy & Utility Services UK Limited —Runcorn
- Up to £16,000 a year
- Maintenance
- Mechanical knowledge
- Annual leave
- Employee discount
Quick apply
8h
Site Manager
RSE —Warrington
- Employee discount
Fire Service and Maintenance Engineer
Fieldway Group Ltd —Liverpool
- Overtime
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
Service & Commissioning Engineer (nZero)
Bilfinger SE —Ellesmere Port
- Hybrid work
- Computer literacy
- Engineering
- Laboratory experience
Principal Infrastructure Engineer
Home Office —Liverpool
- £76,117 - £88,261 a year
- Part-time
- Azure
- System design
- English
- Annual leave
9h

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IT Support level 2 Engineer

Part Four
Warrington

Quick apply

Job details

Full-time
£30,000 - £33,000 a year

Benefits

Free parking
Work from home

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Software troubleshooting
Customer service
Windows
Technical support
DHCP
Driving
Virtualisation
IT support
DNS
Organisational skills
TCP/IP
Cybersecurity
Communication skills
PowerShell
A Level
Active Directory
Intune
Time management
VPN

Full job description

We are seeking a skilled and motivated Level 2 IT Support Technician / Infrastructure Support Engineer to join our growing Managed Service Provider (MSP) team. The successful candidate will provide technical support and infrastructure administration across a range of customer environments, primarily focused on Microsoft Windows Server technologies, cybersecurity, backup solutions, and Microsoft 365 services.

This role is ideal for an experienced support engineer who is comfortable troubleshooting complex technical issues, managing customer infrastructure, and delivering high levels of customer service within a fast-paced MSP environment.

This is a hybrid role involving a combination of remote working, office attendance, and scheduled onsite customer visits.

Key Responsibilities

Technical Support

Provide 2nd line technical support for customer environments across desktop, server, network, and cloud platforms
Troubleshoot and resolve escalated incidents within agreed SLA targets
Support both remote and onsite customer environments where required
Manage incidents, service requests, and changes through the ticketing system
Escalate complex issues to senior engineers when necessary
Maintain accurate technical documentation and ticket updates

Microsoft Infrastructure Administration

Windows Server & Active Directory

Administer and maintain Microsoft Windows Server environments
Manage:
Active Directory Domain Services (ADDS)
DNS/DHCP
File and print services
User accounts, permissions, and group policies including mapped drives, folder access etc.
365 suite administration
Troubleshoot authentication, replication, and domain-related issues
Perform server patching, monitoring, and maintenance

Group Policy Administration

Create, maintain, and troubleshoot Group Policy Objects (GPOs)
Deploy security policies, printers, mapped drives, and software
Implement endpoint and user security configurations

ADFS & Identity Services

Support and maintain:
Active Directory Federation Services
Troubleshoot SSO and identity-related issues
Support hybrid identity and Microsoft 365 integrations

Cybersecurity Responsibilities

Assist with implementation and maintenance of cybersecurity best practices across customer environments
Support endpoint protection and security monitoring solutions
Assist with vulnerability remediation and security hardening
Manage MFA, access control, and security policies
Respond to security alerts and assist with incident response activities
Support patch management and security compliance initiatives

Backup & Disaster Recovery

Administer and monitor backup solutions including:
Acronis Cyber Protect
Datto
Configure and maintain backup jobs
Perform backup verification and restore testing
Assist with disaster recovery planning and recovery procedures
Troubleshoot backup failures and recovery issues

Print & Endpoint Management

Administer Windows print servers and printer deployments
Troubleshoot print queues, drivers, and connectivity issues
Configure and deploy desktops, laptops, and endpoint devices
Maintain accurate asset and configuration documentation

Working Arrangement

This is a hybrid role involving:

Remote working (WFH)
Office attendance once per week
Scheduled onsite visits to customer locations as required

The successful candidate must be comfortable working independently from home, collaborating with colleagues in the office, and providing professional onsite support to customers.

Travel to customer sites will form part of the role; therefore, a full UK driving licence is required.

Required Skills & Experience

Experience working within an MSP environment
Strong knowledge of:
Windows Server
Active Directory (ADDS)
Group Policy
Microsoft 365 suite administration
Windows desktop operating systems
Networking fundamentals (DNS, DHCP, TCP/IP, VPN)
Experience supporting backup platforms such as:
Acronis Cyber Protect
Datto
Experience supporting cybersecurity solutions and best practices
Excellent troubleshooting and customer service skills
Strong written and verbal communication skills
Ability to manage and prioritise multiple support requests effectively
Cyber Essentials plus experience

Desirable Skills

Experience with:
Microsoft 365
Microsoft Defender for Endpoint or Acronis cloud endpoint protection
Microsoft Intune
Virtualisation technologies
Azure AD / Entra ID
Powershell

Personal Attributes

Strong problem-solving ability
Self-motivated and proactive
Professional and customer-focused approach
Ability to work independently and within a team
Strong organisational and time management skills
Comfortable working in a fast-paced MSP environment
Ability to help out with level one tickets when required

What We Offer

Hybrid working environment
Exposure to a wide range of technologies and customer environments
Opportunities for training and certification
Career progression within infrastructure, cloud, and cybersecurity
Supportive and collaborative team environment

Competitive salary and benefits package

Job Type: Full-time

Pay: £30,000.00-£33,000.00 per year

Benefits:

Free parking

Education:

A-Level or equivalent (preferred)

Experience:

Technical support: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: Hybrid remote in Warrington WA5 7XR

Quick apply

Refine Your Search

it support level 2 engineer jobs in blacon, chs

IT Support level 2 Engineer

IT Support

Claims Advisor

IT Cloud Engineer

Comms Specialist Engineer (Desk-Based)

Technical Support Agent Level 2

IT Field Service Engineer

Junior Frontend Developer

Temporary Works Principal Engineer

Frontend Developer

Project Manager

Data Engineer

Project Compliance and Risk Engineer

Electrical Maintenance Engineer

Hub Engineer

Electrical Technician

Site Manager

Fire Service and Maintenance Engineer

Service & Commissioning Engineer (nZero)

Principal Infrastructure Engineer

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