Case handler Work, Jobs in Bolton, Gtm (with Salaries)

Case Handler
Pinnacle Group —Liverpool
- £27,842 a year
- Full-time
- Hybrid work
- Case management
- Annual leave
- Employee assistance programme
Quick apply
12d
Case Handler / Conveyancer
PLS Solicitors —Altrincham
- Up to £30,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Free parking
- Work from home
Quick apply
11d
Legal Motor Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Fast Track Quantum File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Fast Track Limitation File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Complaints Handler
CarFinance247 —Manchester
- £28,000 - £30,000 a year
- No weekends
- Analysis skills
- Communication skills
- Negotiation
Quick apply
6d
Complaints Handler
Teleperformance —Manchester
- From £26,442 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Complaint Handler
interactive investor —Manchester
- From £32,200 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Claim Handler Assistant
Baker Chase LLP —Oldham
- £13 an hour
- Full-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
Multi-Track Credit Hire File Handler
Keoghs —Bolton
- Full-time
- Microsoft Outlook
- IT
- Communication skills
- Employee discount
Assistant File Handler - Industrial Disease
Keoghs —Bolton
- Full-time
- Hybrid work
- Employee discount
Fast Track Liability Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Outlook
- IT
- Negotiation
- Employee discount
File Handler Pre Litigated Complex Credit Hire
Keoghs —Bolton
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- IT
- Communication skills
- Employee discount
11d
Legal Assistant
Ascent Performance Group Ltd —Manchester
- From £26,325 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Store discount
- Health & wellbeing programme
Quick apply
Causation File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Commercial Account Handler
Howden Group Holdings —Altrincham
- Full-time
- Hybrid work
- Employee discount
Medical Agency File Handler
Express Solicitors —Manchester
- £23,400.00 - £27,411.66 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Employee assistance programme
Small Claims Track Lawyer
Keoghs —Bolton
- Full-time
- Hybrid work
- Office experience
- Employee discount
File Handler MOJ Credit Hire
Keoghs —Bolton
- Full-time
- Hybrid work
- English
- Microsoft Office
- Communication skills
- Employee discount
11d
Specialist NDA Intermediate Track File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Outlook
- IT
- Communication skills
- Employee discount

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Case Handler

Pinnacle Group -
Liverpool

Quick apply

Job details

Full-time
£27,842 a year
12 days ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Case management

Full job description

Job Introduction

Pinnacle Group are looking for a Case Handler to provide support to the team to ensure the delivery of a consistent, customer focused service. In this role you will manage a caseload of service families who need wrap around care, providing daily check ins, regular updates and acting as a point of contact throughout their case management experience. Responsibilities include managing cases through to completion, attending meetings with RAMS providers to gain further insight into individual cases.

Pinnacle Service Families manages 49,000 military family homes across the UK – one of the largest and most significant contracts within Pinnacle Group. Delivered on behalf of the Defence Infrastructure Organisation (DIO), part of the Ministry of Defence, our work supports service families by providing well-managed services and advocating for their needs in everything we do. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

This is a full-time, hybrid role requiring 2 days in the office on Mondays and Wednesdays. The role is Monday-Friday 8.30am-4.30pm.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities:

Reviewing submissions to the case management inbox and retrieving data from shared systems to collate a background narrative to present to RAMS counterparts.
Consistently communicating with families throughout the lifespan of their case with case management, scheduling regular check ins and reaching out where there has been progression with their case.
Running reports from NEC to aid proactive case addition
Acting as an advocate for service families experiencing the impact of case management.
Monitoring the case management inbox and distributing emails according to individual workload.
Exporting data from Defence Share to collate task lists for the team.

Key requirements:

Attention to detail: able to develop and implement multiple consistent processes in line with policy and contract requirements.
Customer Service: able to proactively put the customer first and objectively assess complaint investigations.
Organisation and time management: able to meet multiple deadlines.
Programme management: able to oversee several simultaneous projects, identify dependencies and work collaboratively to deliver objectives.

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

case handler jobs in bolton, gtm

Case Handler

Case Handler / Conveyancer

Legal Motor Claims Handler

Fast Track Quantum File Handler

Fast Track Limitation File Handler

Complaints Handler

Complaints Handler

Complaint Handler

Claim Handler Assistant

Multi-Track Credit Hire File Handler

Assistant File Handler - Industrial Disease

Fast Track Liability Handler

File Handler Pre Litigated Complex Credit Hire

Legal Assistant

Causation File Handler

Commercial Account Handler

Medical Agency File Handler

Small Claims Track Lawyer

File Handler MOJ Credit Hire

Specialist NDA Intermediate Track File Handler

I want to receive the latest job alerts for case handler in bolton, gtm

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