Chief operating officer Work, Jobs in Bournemouth, Eng (with Salaries)

Operational Manager (Future COO Pathway)
Loans by MAL —Bournemouth
- £50,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
5d
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Initio Learning Trust —Broadstone
- £100,000 - £115,000 a year
- Full-time
- School
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JPMorganChase —Bournemouth
- Full-time
- Communication skills
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Quilter —Southampton
- Full-time
- Organisational skills
Global Cash Operations Business Enablement Vice President
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management

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chief operating officer jobs near bournemouth, eng

Operational Manager (Future COO Pathway)

Loans by MAL
Bournemouth

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year
5 days ago

Benefits

Free parking
Casual dress
On-site gym
Discounted or free food
Company events
On-site parking

Qualifications

Management
Supervising experience
Bachelor's degree
Financial services
Leadership

Full job description

About Loans by MAL

We're a fast-growing consumer lending business based in Bournemouth (soon to be Westbourne).

We lend responsibly, support customers when they experience financial difficulty, and continously improve how we operate. As we've grown, we've built a team across the UK and South Africa, with customer operations at the centre of everything we do.

We're now looking for an Operational Manager to take ownership of that function and help us scale it further.

The Role

This is a genuine operational leadership role.

You'll be responsible for the day-to-day running of a customer operations function of approximately 20 people across both our UK and offshore teams.

Your focus will be ensuring the operation runs efficiently, productively, and consistently. You'll be responsible for workforce planning, resource allocation, operational performance, service levels, productivity, quality standards, and ensuring the right work is being completed by the right people at the right time.

This is not a role where you'll inherit a large management structure. You'll have significant autonomy and ownership from day one, working closely with senior leadership to shape how the operation evolves as the business grows.

For the right individual, this role has a clear development pathway into a future Chief Operating Officer position.

What You'll Be Doing

Managing the day-to-day operation across UK and offshore teams
Planning resource allocation and workforce capacity
Ensuring service levels and operational targets are achieved
Monitoring productivity and identifying opportunities for improvement
Raising performance standards and driving accountability
Ensuring operational processes are followed consistently
Managing workloads, priorities, and operational delivery
Identifying inefficiencies and implementing improvements
Working with leadership to scale operational capability as the business grows
Building reporting and management information to support decision-making

What We're Looking For

We're looking for someone who enjoys running an operation.

You may currently be an:

Operations Manager
Contact Centre Manager
Collections Manager
Workforce Planning Manager
Service Delivery Manager
Head of Operations within a smaller business

Most importantly, you'll be highly organised, commercially aware, and comfortable taking ownership of results.

You'll have experience:

Managing operational teams
Workforce and resource planning
Driving productivity and efficiency
Managing KPIs and operational performance
Implementing process improvements
Holding teams accountable to standards and outcomes

Experience within financial services, lending, collections, or other regulated environments would be beneficial, but isn't essential.

What You'll Get

£50,000 - £55,000 salary
25 days holiday plus bank holidays
Your birthday off every year
Free on-site gym
Free parking
Regular company events
Significant autonomy and ownership
Direct exposure to senior leadership
A structured development pathway towards a future COO role

Why Join Us?

This is an opportunity to take ownership of an entire operation, rather than simply managing a team.

You'll have the ability to influence how the business operates, improve performance, shape processes, and build something that scales.

If you're someone who enjoys creating structure, driving standards, and taking responsibility for operational outcomes, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: £50,000.00-£55,000.00 per year

Benefits:

Casual dress
Company events
Discounted or free food
Free parking
On-site gym
On-site parking

Work Location: In person

Quick apply

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chief operating officer jobs in bournemouth, eng

Operational Manager (Future COO Pathway)

Chief Finance & Operations Officer

Wholesale KYC Operations Policy and Program Support - Vice President

Early Careers Partner, COO

Global Cash Operations Business Enablement Vice President

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