fm helpdesk coordinator Work, Jobs in bowdon, chs (with Salaries)

FM Helpdesk Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Office Coordinator
Bibby Financial Services —Salford
- £26,000 - £30,000 a year
- Full-time
- Organisational skills
- Financial services
- Gym membership
Quick apply
5d
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
3d
Facilities Management Coordinator Apprentice
UNIVERSITY OF BOLTON —Manchester
- Full-time
Quick apply
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply

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fm helpdesk coordinator jobs near bowdon, chs

FM Helpdesk Coordinator

Johnson Controls -
Manchester

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Job details

Full-time

Benefits

Free parking
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Customer service
B2B
Communication skills
Time management

Full job description

Are you a proactive communicator with a passion for customer service and operational excellence? Join our Customer Services team as a Facilities Management Helpdesk Coordinator and become the central point of contact for our strategic FM partnerships.

What we offer

Competitive Salary: Reflecting your skills and experience
Generous Leave: 25 days annual leave (pro-rated in hours) + time off in lieu for Bank Holidays worked
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Comprehensive Benefits:
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities
Free Onsite Parking: Hassle-free commuting
Dress Down Fridays: Casual attire to wrap up the week

What You Will Do

Manage and respond to FM enquiries across phone, email, and digital channels
Resolve complaints and feedback at first contact or escalate appropriately
Collaborate with internal teams to troubleshoot and resolve service issues
Monitor and meet KPIs, SLAs, and quality standards to drive customer satisfaction
Support daily routines and contribute to continuous service improvement

What We Look For

Clear and confident communication skills
Strong time management and multitasking abilities
Experience in fast-paced environments and B2B customer service
A collaborative mindset and solution-oriented approach
Familiarity with FM operations and large corporate clients (desirable)

You will be joining a friendly, supportive team where colleagues genuinely help each other succeed. If you're looking for a role where you can grow, feel valued, and enjoy coming to work—this could be just the opportunity for you.

#LI-MS2

#LI-Hybrid

#ADTcustomerservice

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fm helpdesk coordinator jobs in bowdon, chs

FM Helpdesk Coordinator

Office Coordinator

Service Coordinator

Facilities Management Coordinator Apprentice

Service Coordinator (Helpdesk)

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