Hexagon is looking for an organised and customer-focused Rental Coordinator to join our Rental Operations team. It's a hands-on role supporting the day-to-day running of our commercial vehicle rental fleet and responsible for looking after our rental customers.
The role suits someone who is well organised, comfortable managing several priorities at once, and who has a commercial eye for keeping a rental fleet utilised.
About Us
Hexagon Leasing is an award-winning provider of contract hire, rental, and fleet management in the commercial vehicle sector. With around 2,000 assets, we supply and support some of the most recognisable transport and distribution businesses in the UK.
We are proud of our reputation for service excellence and even prouder of the people behind it.
The Role
Reporting to the Rental Business Manager, the Rental Coordinator supports the day-to-day running of our commercial vehicle rental operation. You'll work across the full rental cycle, preparing vehicles for hire, handling check-in and check-out, looking after customers throughout the rental, and helping turn vehicles around quickly when they come back, a key part of the role is helping keep the fleet productive. You'll also keep compliance paperwork accurate and up to date, support the wider Rental team, and contribute to our utilisation and revenue targets.
What you'll be doing:
- Managing fleet utilisation: making sure vehicles aren't standing idle when they could be out on hire, and that vehicles coming back off hire are turned around quickly so they're ready to re-rent.
- Handling the check-in and check-out of rental vehicles, including thorough vehicle inspections.
- Acting as a main point of contact for rental customers, dealing with queries, resolving issues and keeping service levels high.
- Coordinating the day-to-day operation with the wider Rental team: vehicle availability, scheduling, deliveries and collections.
- Completing and maintaining compliance paperwork such as rental agreements, compliance documents and drivers' hours, ensuring they are accurately filed and scanned into our systems.
- Running regular audits of compliance paperwork and fleet status to maintain accuracy.
- Identifying and managing operational risks, including health and safety matters.
- Contributing to monthly and annual targets, with fleet utilisation a key measure.
Our People
What do we value in our team members?
· A positive, solutions-focused mindset with a can-do attitude.
· A friendly, supportive approach that contributes to our culture of learning and collaboration.
· Clear, confident communication skills, both written and verbal.
· A balance between achieving individual results and working well as part of a team.
· Strong organisational skills and the ability to prioritise and meet deadlines.
· Curiosity, accuracy, and a commitment to getting things right.
We would love to hear from you if you have:
- At least 2 years' experience in the commercial vehicle rental industry.
- Experience managing customer relationships, with the ability to build and maintain them over the long term.
- Strong organisational skills and the ability to manage competing priorities.
- Clear written and verbal communication.
- The ability to work independently as well as part of a team.
Why Join Hexagon Leasing?
At Hexagon, you’ll be part of a progressive, growing business where your ideas and initiative are valued.
We offer:
· A competitive salary and benefits package
· 25 days holiday plus Bank Holidays, Birthday Leave
· A Holiday Trading Policy
· Pension scheme
· Life Assurance 4 x basic salary
· The opportunity to make a real difference in a respected business. Opportunities for professional development and career progression.
· A stable, friendly, and supportive culture where people genuinely enjoy working together.
Apply Now
Passionate and motivated people are the power behind our continued success. We’re always looking for talented individuals to help drive our business forward.
Apply now to join the Rental Operations team at Hexagon Leasing.
Pay: £36,070.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- Life insurance
- On-site parking
Work Location: In person
