Contact centre team leader Work, Jobs in Brent, Gtl (with Salaries)

Supervisor
Serco Plc —Richmond
- £45,171 a year
- Full-time
- Microsoft Office
- IT
- Leadership
- Employee assistance programme
Senior CRM Campaign Executive
Allwyn UK —Rickmansworth
- Microsoft Powerpoint
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
2d
Operations Contact Centre Team Leader
Affinity Water —Hatfield
- Weekend availability
- Hybrid work
- Mentoring
- Organisational skills
- Leadership
- Annual leave
- Employee discount
3d
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Sales Trainer - Contact Centre
Higher Ed Partners (UK) LTD —St Albans
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
Team Leader - Strategic Sites
East Herts Council —Hertford
- £54,189 - £60,547 a year
- Leadership
- Communication skills
- Free parking
- Annual leave
Customer Engagement Manager
The Football Association —Wembley Stadium
- Weekend availability
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Annual leave
10d
Payroll Administrator
Sureserve —London
- £35,000 a month
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Recreation Assistant
GLL —Teddington
- £13.85 an hour
- Part-time
- Customer service
- Supervising experience
- Communication skills
Academy Operations Team Leader
Riverside Consultancy —Epsom
- £50,000 a year
- Full-time
- Management
- Customer service
- Continuous improvement
Quick apply
Functional Assessor
Serco Group —Watford
- £47,000 - £50,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
Customer Service Advisor
Solus Accident Repair Centres —Finchley
- £28,808 - £33,312 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee discount
Supervisor- Contact Centre
vServices —London
- Analysis skills
- Team management
Administration Team Leader
University College London Hospitals NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Administrative experience
- Leadership
9d
Enterprise Account Executive, Manufacturing
Anthropic —London
- £280,000 - £330,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- APIs
- Flexible schedule
Contact Center Service Supporter
Atos —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Lifecycle Project Manager
Serco Group —High Wycombe
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Communication skills
- Employee assistance programme
Broadcast Engineer
QVC —West London
- Full-time
- Windows
- Microsoft Office
- Linux
- Annual leave
- Employee assistance programme
Contact Centre Team Manager - 12 Month FTC (Maternity Cover)
Allwyn UK —Watford
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply

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contact centre team leader jobs near brent, gtl

Supervisor

Serco Plc -
Richmond

Apply Now

Job details

Full-time
£45,171 a year

Benefits

Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Driving Licence
Microsoft Office
IT
Leadership
Communication skills
Category C Licence

Full job description

Location: Richmond, TW2 7SG
Salary: £45,171 per annum, depending on experience, plus excellent benefits
Schedule: Permanent, full time – 40 hours per week

Ready to impact a better future?
As a Supervisor in our Environmental Services team, you’ll help keep Richmond’s streets, homes, and community spaces clean, safe, and welcoming. Your work will make a meaningful, visible difference every day.

You’ll lead and support a committed team of colleagues who take pride in improving the environment we all share. From motivating the team to creating a culture of continuous improvement, you’ll help deliver a service the community trusts and values.

What you’ll do as a Supervisor
You’ll be entrusted to:

Lead, motivate, and supervise colleagues to ensure services meet contract standards.
Champion health and safety, following HSE policies, recording incidents in ASSURE, and completing follow-up actions.
Conduct performance checks and monitor service delivery to maintain compliance.
Support colleague development through training and effective day-to-day leadership.
Maintain knowledge of relevant legislation such as Health and Safety, Employment, Environmental, and Transport requirements.
Plan for seasonal or unexpected service needs and allocate resources effectively.

Does this sound like you?
You’ll be a great fit for this role if you have…

Experience as a Team Leader or Supervisor, ideally supporting a blue-collar workforce.
Strong communication and people skills, with confidence motivating and guiding colleagues.
A clean UK driving licence.
Good understanding of health and safety responsibilities.
IT literacy, comfortable using Microsoft Office.
IOSH Managing Safely and/or an HGV Class 2 licence (both desirable but not essential).

Vetting and checks:
A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

Holidays: 25 days plus bank holidays
Pension: Up to 6% contributory pension scheme
Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Apply Now

Refine Your Search

contact centre team leader jobs in brent, gtl

Supervisor

Senior CRM Campaign Executive

Operations Contact Centre Team Leader

People Operations Generalist

Sales Trainer - Contact Centre

Team Leader - Strategic Sites

Customer Engagement Manager

Payroll Administrator

Recreation Assistant

Academy Operations Team Leader

Functional Assessor

Customer Service Advisor

Supervisor- Contact Centre

Administration Team Leader

Enterprise Account Executive, Manufacturing

Contact Center Service Supporter

Head of Retention

Lifecycle Project Manager

Broadcast Engineer

Contact Centre Team Manager - 12 Month FTC (Maternity Cover)

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