customer service consultant Work, Jobs in brighton (with Salaries)

Customer Service Consultant
Bupa —Brighton
- £26,400 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Gym membership
Quick apply
13d
Client Retention Executive - July Start Date
Black Sheep Utilities Ltd —Brighton
- £30,000 - £60,000 a year
- Full-time
- Sales
- Business development
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Retail Sales Advisor - Brighton
Oak Furnitureland —Brighton
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
14d
Business Development Executive - July Start Date
Black Sheep Utilities Ltd —Brighton
- £25,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- In-person
- Annual leave
- Life insurance
Quick apply
12d
Sales Consultant
The Watches of Switzerland Group —Brighton
- Sales
- Customer service
- Employee assistance programme
Senior Public Health Specialist
Brighton & Hove City Council —Hove
- £52,413 - £56,400 a year
- Full-time
- Presentation skills
- AI
14d
Sales Consultant
Johnsons Workwear Ltd —Brighton
- £35,396 a year
- Full-time
- Health & wellbeing programme
- Referral programme
Quick apply
1d
Business Development Executive
Black Sheep Utilities —Brighton
- £25,000 - £30,000 a year
- Full-time
- Sales
Team Member
NEXT —Brighton
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
Customer Support Specialist
Royal HaskoningDHV —Brighton
- Part-time
- Data analysis skills
- APIs
Client Retention Executive
Black Sheep Utilities —Brighton
- From £30,000 a year
- Full-time
Medical Secretary (Bank)
Nuffield Health —Brighton
- Up to £13 an hour
- Part-time
- Microsoft Office
- Communication skills
- Free parking
Trainee Estate Agent
Homes Partnership Estate Agents —Crawley
- £26,500 - £30,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Health & wellbeing programme
Quick apply
4d
Customer Advisor
Boots —Shoreham by Sea
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Customer Solutions Consultant
UPS —Crawley
- Up to £39,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Employee assistance programme
- Employee discount
Patient Services Administrator
Nuffield Health —Haywards Heath
- £25,545 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
- Employee discount
- Gym membership
Major Works Project Manager
Brighton & Hove City Council —Brighton
- £48,266 - £51,356 a year
- Full-time
- Project management
- Presentation skills
- AI
5d
Junior Support Analyst
Epassi —Haywards Heath
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
Senior Data Centre Consultant - Investor Advisory
Salute Inc. —Gatwick Airport
- Full-time
- Remote
- Presentation skills
- Travel
- Construction
- Annual leave
Quick apply
Onboarding Calculations Consultant
Legal & General Investment Management —Hove
- Hybrid work
- Maths
- Employee discount

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Customer Service Consultant

Bupa -
Brighton

Quick apply

Job details

Full-time
£26,400 a year
13 days ago

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
On-site gym
Employee mentoring programme
Free flu jabs
Company pension
Discounted gym membership
Private medical insurance
Employee discount
Gym membership
Life insurance
Referral programme

Qualifications

Communication skills

Full job description

Job Description:

Customer Service Consultant

Victory House, Brighton, BN1 4FY

Permanent, Full Time (35 hours per week)

Monday - Friday Shifts between 8.00am - 5.00pm (8-4 / 8.30-4.30 / 9-5)

Salary: £26,400 plus £500 salary uplift on completion of probationary period

This role is office based with hybrid working options available after training. Training will be for eight weeks and attendance at the office will be required every day. After training, you will benefit from hybrid working with one day per week in the office.

We make health happen.

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

You'll help us make health happen by:

Ensuring an exceptional customer experience for our UK and international customers by swiftly and accurately responding to and resolving all customer requests and queries. Customer contact will be across all communication channels (phone/email) predominantly phone.

This is a diverse and skilled customer facing role where you will be responsible for resolving all customer queries to the customer's complete satisfaction without the need to refer the customer on. This will include resolving complex and challenging situations from all customer groups - individual and corporate

Supporting customer enquiries through both inbound and outbound calls, ensuring each customer has a great experience whether it's the first call of the day or the last

Pre-authorise or decline treatment in line with Bupa policy coverage. Signpost platinum providers and book appointments for members using our care pathways framework, responding with empathy at all times

Accurately maintain our customer database, ensuring all conversations and outcomes are recorded

Maintain high professional standards at all times and abide by all regulatory requirements

Key Skills / Qualifications needed for this role:

Background in the global health insurance market, or relevant transferable skills and knowledge from other industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.

Previous experience of working within a contact centre setting would be beneficial

A track record of achieving and exceeding productivity and quality targets

Highly customer focussed

Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.

Before you apply for a vacancy, please ensure your CV is up to date with all your career history and achievements. This will mean the Recruitment team have all the relevant information they need to review your application.

Please note this role is not eligible for sponsorship under current Home Office rules.

Advert will close once sufficient application numbers are received and this may be before any published closing date.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

If you require information regarding this role in an alternative format, please email: [email protected]

Time Type:

Full time

Job Area:

Call Centre

Locations:

Victory House, Brighton

Employee mentoring programme, Additional leave, Gym membership, Private dental insurance, Referral programme, Financial planning services, Cycle to work scheme, Free flu jabs, Company pension, Paid volunteer time, Health & wellbeing programme, Private medical insurance

Quick apply

Refine Your Search

customer service consultant jobs in brighton

Customer Service Consultant

Client Retention Executive - July Start Date

Retail Sales Advisor - Brighton

Business Development Executive - July Start Date

Sales Consultant

Senior Public Health Specialist

Sales Consultant

Business Development Executive

Team Member

Customer Support Specialist

Client Retention Executive

Medical Secretary (Bank)

Trainee Estate Agent

Customer Advisor

Customer Solutions Consultant

Patient Services Administrator

Major Works Project Manager

Junior Support Analyst

Senior Data Centre Consultant - Investor Advisory

Onboarding Calculations Consultant

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