Front of house assistant (reception & bar support) Work, Jobs in Bristol (with Salaries)

Front Office Receptionist
Montigo Resorts Somerset at Charlton House —Shepton Mallet
- £26,437 a year
- Weekend availability
- Hospitality
- Bar
- Front desk
- Free parking
- Store discount
Quick apply
6d

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Front Office Receptionist

Montigo Resorts Somerset at Charlton House -
Shepton Mallet

Quick apply

Job details

Permanent | Full-time
£26,437 a year
6 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
On-site gym
Discounted or free food
Company pension
Employee discount
Gym membership
On-site parking
Free fitness classes

Qualifications

Hospitality
Front desk
Guest services
Food safety
Restaurant experience
Communication skills
Time management

Full job description

Job Overview
We are looking for a dedicated and flexible Front of House Team Member to join our dynamic hospitality team. In this versatile role, you will be primarily based at reception but will also support operations in the restaurant, bar, orevents as needed. You will be the first point of contact for guests across all areas of the business, providing exceptional service and ensuring a seamless guest experience from arrival to departure. This position requires availability for various shift patterns, including evenings and night shifts.

Responsibilities

Welcome guests warmly and professionally across all front-facing areas, including reception, restaurant, bar, and events.
Operate reception duties such as check-in/check-out, handling bookings, phone enquiries, and guest assistance.
Provide table and bar service, take accurate orders, and ensure guest satisfaction in food and beverage areas.
Assist with event setups and guest coordination during functions or private bookings.
Handle guest inquiries, feedback, and complaints calmly and professionally.
Collaborate with team members across departments to maintain a smooth operation and ensure high service standards.
Adhere to food safety and hygiene standards when handling food or beverages.
Maintain cleanliness and organisation across all front-of-house areas
Carry out basic maths functions for cash handling, POS operation, and order processing.
Adapt quickly to changing roles and responsibilities depending on business needs and shift assignments.

Skills & Requirements

Strong time management and multitasking skills in a fast-paced environment.
Previous hospitality experience in reception, restaurant, bar, or events is highly desirable.
Comfortable working varied shift patterns, including evenings and weekends shifts.
Excellent communication and interpersonal skills with a customer-first mindset.
Confidence in handling bookings, payments, and general guest services.
Knowledge of food and beverage service and food safety practices is a plus.
Ability to upsell services and promote menu items or special events effectively.
A positive, can-do attitude with a passion for delivering outstanding hospitality.

Join our team as a Front of House Team Member, where your adaptability, service excellence, and team spirit will help create memorable experiences for every guest—whether they’re checking in, dining, enjoying a drink, or attending an event.

Benefits

Company pension
Competitve salary plus service charge
Staff Meals cooked for you whilst on shift
Discount on F&B for you and your family when not on shift
Discount on Spa Packages
Discount on Accommodation
Free parking
Gym membership
On-site gym
On-site parking

Job Types: Full-time, Permanent

Pay: £26,437.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free fitness classes
Free parking
Gym membership
Health & wellbeing programme
On-site gym
On-site parking
Store discount

Work Location: In person

Quick apply

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Front Office Receptionist

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