Executive head Work, Jobs in Broadway, Wor (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Governance & Compliance Services Manager
Hazlewoods —Cheltenham
- £54,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Annual leave
Quick apply
CRM Executive
Vax Ltd —Droitwich
- Full-time
- Hybrid work
- Microsoft Excel
- HTML
- Work from home
- Life insurance
Quick apply
11d
Executive Chef
Valor Hospitality —Stratford-upon-Avon
- £55,000 - £65,000 a year
- Full-time
- Bar
- Cooking
- Hotel
Quick apply
4d
Executive Head Chef
Kitchen (Cheltenham) —Cheltenham
- £50,000 a year
- Full-time
- Culinary experience
- Hotel
- Leadership
Quick apply
9d
Content Marketing Executive
Utelize Communications Ltd —Malvern
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
11d
Finance Administrator
Worcestershire County Council —Cleeve Prior
- £7,156 - £7,628 a year
- English
- School
1d
Compliance Management Executive
AFH Financial Group —Bromsgrove
- Full-time
- Hybrid work
- Communication skills
Head Chef
HandPickedHotels —Stratford-upon-Avon
- Weekend availability
- Cooking
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
PPC / Paid Media Executive
PayItMonthly Ltd —Cheltenham
- From £33,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
- Profit sharing
- Health & wellbeing programme
Quick apply
Risk Manager
Halfords —Redditch
- £75,000 - £80,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Programmable logic controllers
- Annual leave
- Employee discount
Deputy Chief Flight Instructor (DCFI)
Skyborne Aviation Ltd —Cheltenham
- £80,000 - £83,000 a year
- Weekend availability
- Leadership
- Communication skills
- Free parking
- Annual leave
2d
Executive Head Housekeeper
Ardencote – Housekeeping —Warwick
- £45,000 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Free parking
- Employee assistance programme
Quick apply
11d
Head of Food & Beverage
Ardencote – F&B —Warwick
- £55,000 - £60,000 a year
- Weekend availability
- Hospitality
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
11d
Group Chief Operations Officer
Thomas Franks Ltd —Hook Norton
- Full-time
- Hospitality
- Public speaking
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
3d
Head Office Coordinator
Bruton Knowles Limited —Gloucester
- Full-time
- Customer service
- Microsoft Office
- In-person
Head of Customer Activation
Open GI Limited —Worcester
- Management
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Quick apply
CRM Executive
Techtronic Industries GmbH (TTI) —Droitwich
- Full-time
- Microsoft Excel
- HTML
9d
Training Scheduler - Gloucester
Skyborne Aviation Ltd —Cheltenham
- £30,000 a year
- Communication skills
- Free parking
- Annual leave
10d
Options Coordinator
Taylor Wimpey —Solihull
- Sales
- IT
- Annual leave
- Employee discount
3d

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Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

executive head jobs in broadway, wor

Client Excellence Lead

Governance & Compliance Services Manager

CRM Executive

Executive Chef

Executive Head Chef

Content Marketing Executive

Finance Administrator

Compliance Management Executive

Head Chef

PPC / Paid Media Executive

Risk Manager

Deputy Chief Flight Instructor (DCFI)

Executive Head Housekeeper

Head of Food & Beverage

Group Chief Operations Officer

Head Office Coordinator

Head of Customer Activation

CRM Executive

Training Scheduler - Gloucester

Options Coordinator

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