Service agent Work, Jobs in Broadway, Wor (with Salaries)

Account Manager
The Events Company.co.uk Ltd —Redditch
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- Bachelor's degree
Quick apply
7h
Travel Operations Specialist
Audley —Witney
- £27,500 a year
- Hybrid work
- CRM software
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
Foreign Exchange Consultant
Miles Morgan Travel —Cirencester
- From £12.71 an hour
- Part-time
- Basic maths
- Financial services
- In-person
- Employee discount
Quick apply
8h
Telesales Agent (office based) Full Time
Insured Health —Gloucester Quays
- £25,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
1d
Viewing Clerk - Estate and Letting Agent Witney
Gatekeeper —Witney
- £16 - £32 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
8d
Customer Service Agent
Warwick Nub News —Warwick
- £26,228 a year
- Monday to Friday
- Customer service
- Administrative experience
3d
Debt Collection Agent
Automoney Trust Limited —Redditch
- £26,000 - £30,000 a year
- Full-time
- Customer service
- English
- Data entry
- Life insurance
Quick apply
2d
Recovery Officer
Gloucestershire County Council —Gloucester
- £30,518 - £32,597 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
7d
Senior Sales Negotiator
Connells Group —Broadway
- £25,000 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
11d
Guest Service Agent - Soho Farmhouse
Soho House & Co. —Banbury
- £15.50 an hour
- Weekend availability
- Hotel
- Employee discount
Quick apply
3d
Home Ownership Officer
Advance Housing and Support Ltd —Witney
- Up to £36,099.21 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
1d
Travel Consultant
Miles Morgan Travel —Stroud
- From £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
2d
Viewing Agent
Property Report Management Services —Leamington Spa
- Up to £15 an hour
- Administrative experience
- Organisational skills
- Flexible schedule
Quick apply
Property Administrator
Martin & Co —Gloucester
- £25,000 - £28,000 a year
- Weekend availability
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
- Sick pay
Quick apply
10d
Customer Interactions Analyst
Worcester Bosch —Worcester
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Patient Contact Centre Navigator
Principal Medical Limited —Banbury
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Rental Agent
SIXT UK —Tewkesbury
- £27,381.90 a year
- Full-time
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Banbury
- Full-time
- Customer service
- English
- Administrative experience
1d
Property Membership Line Advisor
Warwick Nub News —Warwick
- £26,775 a year
- Monday to Friday
- Sales
- Customer service
- Microsoft Office
- Work from home
8d
Cyber Security Apprentice
Key Sigma Ltd —Cheltenham
- £15,600 - £24,863 a year
- Full-time
- English
- Machine learning
- IT
- Free parking
- Sick pay
Quick apply
4d

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Account Manager

The Events Company.co.uk Ltd
Redditch

Quick apply

Job details

Full-time
£30,000 - £38,000 a year
7 hours ago

Benefits

Company pension
Company events

Qualifications

Hospitality
Driving Licence
Upselling
Microsoft Office
Bachelor's degree
B2B sales
Organisational skills
HubSpot
Account management
Communication skills
A Level
Negotiation
Time management

Full job description

Role Overview

The Events Company delivers all types of events from team building to gala dinners, conferences, and away days.

The role of Account Manager is to increase conversion rate by developing and growing a portfolio of clients by taking a proactive, consultative approach to event sales. You will work closely with clients to understand their objectives, identify opportunities to add value, and maximise revenue through upselling and cross-selling of services including venue finding, AV, and event management.

You will own the sales cycle from initial enquiry through to contract, before handing over to the logistics and delivery team to plan and execute the event. Following delivery, you will re-engage clients to gather feedback, strengthen relationships, and secure future business opportunities.

Key Responsibilities

Manage and respond to a range of enquiries via multiple channels, following the agreed enquiry handling process
Take a consultative approach to understand client objectives, budgets, and wider business goals, positioning tailored event solutions
Proactively grow revenue from existing clients through upselling, cross-selling, and repeat bookings
Identify and deliver venue finding solutions, sourcing and recommending suitable venues aligned to client needs
Build and nurture long-term relationships with key clients and agents to drive loyalty and repeat business
Prepare and present compelling proposals, quotations, and presentations that demonstrate value and maximise conversion
Ensure proposals align with client budgets while maintaining agreed profit margins
Arrange and lead client meetings, site visits, and presentations (virtual and in-person)
Successfully convert enquiries into confirmed bookings
Manage the process through to contract signature
Ensure all commercial terms, costs, and margins are accurate prior to handover
Complete a comprehensive handover to the logistics and delivery team, ensuring all client requirements and expectations are clearly communicated
Raise client invoices and work with the accounts team to manage payment schedules
Ensure all supplier costs are captured accurately and submitted with relevant purchase orders
Build and maintain strong relationships with trusted suppliers and partners
Negotiate best rates and commercial terms to maximise profit margins while maintaining service excellence
Source new suppliers where appropriate to enhance offering and competitiveness
Re-engage client’s post-event to gather feedback, review performance, and identify opportunities for repeat or new business
Keep clients informed of new products, services, and event ideas to drive ongoing engagement
Work closely with the wider sales team to identify new commercial opportunities
Maintain accurate and up-to-date information within CRM systems, following all sales processes and procedures
Ensure all processes are followed consistently and to a high standard

Qualifications & Requirements

Strong consultative selling and account management skills with a focus on relationship building
Proven ability to grow accounts and drive repeat business
Strong commercial acumen with experience in supplier negotiation and margin management
Excellent communication, presentation, and negotiation skills
Highly organised with strong time management and attention to detail
Commercially aware with the ability to balance client needs and profitability
Proficient in Microsoft Office
Experience of using a CRM (i.e HubSpot)
Experience within live events, hospitality, or venue sourcing is highly desirable

Salary

Basic, plus quartely bonus structure. Subject to KPIs and company performance.

Benefits include:

25 days holiday plus 8 bank holidays
Flexible shift patterns (Monday - Friday)
Hybrid working (3 days in office / 2 days working from home)
Company pension

Pay: £30,000.00-£38,000.00 per year

Application question(s):

Provide cover note why you applied for this position.

Work Location: Hybrid remote in Redditch B98 9ND

Quick apply

Refine Your Search

service agent jobs in broadway, wor

Account Manager

Travel Operations Specialist

Foreign Exchange Consultant

Telesales Agent (office based) Full Time

Viewing Clerk - Estate and Letting Agent Witney

Customer Service Agent

Debt Collection Agent

Recovery Officer

Senior Sales Negotiator

Guest Service Agent - Soho Farmhouse

Home Ownership Officer

Travel Consultant

Viewing Agent

Property Administrator

Customer Interactions Analyst

Patient Contact Centre Navigator

Rental Agent

Delivery Station Liaison Agent

Property Membership Line Advisor

Cyber Security Apprentice

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