Opportunity information
Salary £14976 per year
Duration 24 months
Advert closing date 31/07/2026
Description
To Provide first level IT support to all staff and students within the school. Member of ICT Technician team supporting all aspects of ICT across the school. Involves dealing directly with all levels of staff and the students and assisting with delivering helpdesk solutions.
- To Provide first level support to all staff and students within the school.
- To monitor the helpdesk jobs efficiently completing first level jobs where possible and escalate jobs to second level support when required.
- Ensuring Interactive Whiteboards are working at all times and the ability to troubleshoot problematic boards.
- To isolate hardware or software issues with PC’s or laptops and carry out the necessary repair work.
- Understanding the process to rebuild domain computers using Microsoft SCCM effectively on their own.
- Maintain printers at the school: toner replacement, fixing printer jams or replacing parts when required.
- Ensuring the smooth operation of the Drama Barn and Hall audio and visual equipment.
- Using network software to remotely assist users and carry out first line support calls when possible.
- Ensure that desktops and laptops are installed with the required software and kept up to date with the latest security fixes.
Entry requirements
Mandatory; GCSE Level 4 in Mathematics and Level 4 in English/ Equivalent.
Training to be provided
Apprentices will be required to attend college at least x 1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
- Work towards gaining a full Level 3 IT Solutions Qualification.
- Employment Rights and Responsibilities.
- Skills, Knowledge, and Behaviours.
- Standard and End Point Assessment.
- Functional Skills in English, Maths, and ICT (if required).
Other training will be provided by the employer as required to enable the fulfilment of the job role.
Things to consider
To be in sympathy with the aims and practices of a Church School.
Skills required
Array
Future prospects
Possible full-time role of ICT Technician or Desktop Support Engineer.
Hours per week 36
Working week Monday to Friday/ 08:00am-4:00pm
Apprenticeship standard IT solutions technician (Level 3)
Ruislip, Middlesex, England, HA4 8EE
