Maintenance and Facilities Manager
Holiday Resort & Working Farm | Full Time | Competitive Salary
We are seeking an experienced, proactive, and highly organised Maintenance and Facilities Manager to lead the maintenance, leisure, and grounds operations across our holiday resort and working farm. The successful candidate will be responsible for the safe, efficient and cost-effective management of all resort facilities, accommodation units, leisure facilities, grounds, farm infrastructure, plant equipment and maintenance operations.
This is a hands-on leadership role requiring excellent technical knowledge, strong people management skills and a commitment to delivering exceptional standards of safety, compliance, presentation and guest satisfaction.
Key Responsibilities
- Lead, motivate and develop Maintenance, Grounds and Leisure Teams.
- Manage resort-wide maintenance and facilities operations.
- Oversee pools, hot tubs, sauna, steam room and pool plant systems.
- Ensure full compliance with all health and safety requirements.
- Manage daily, monthly, six-monthly and annual testing programmes.
- Control budgets and monitor expenditure.
- Drive energy efficiency and sustainability initiatives.
- Manage contractors and service providers.
- Maintain job tracking systems and preventative maintenance schedules.
- Deliver exceptional standards across accommodation, facilities, grounds and farm operations.
What We Offer
- Competitive salary (dependent on experience)
- Flexible working approach.
- Supportive management team.
- Training and development opportunities.
- Diverse and rewarding leadership role.
- Opportunity to influence future development projects.
Role Overview
Facilities & Maintenance Management
- Lead and manage all planned and reactive maintenance activities across the resort, accommodation units, leisure facilities, grounds and working farm.
- Develop and implement preventative maintenance programmes.
- Coordinate emergency repairs and maintenance priorities.
- Oversee electrical, plumbing, heating, ventilation, drainage and mechanical systems.
- Manage maintenance schedules, asset registers and equipment records.
- Support refurbishment, development and improvement projects.
Leisure Facilities Management
- Oversee swimming pools, hot tubs, sauna, steam room, pool plant systems and associated equipment.
- Ensure water testing, chemical dosing, record keeping and maintenance activities are undertaken in accordance with industry standards.
- Ensure Normal Operating Procedures and Emergency Action Plans are maintained and reviewed.
- Monitor leisure facility cleanliness, presentation and guest satisfaction.
Grounds & Farm Operations
- Oversee grounds maintenance throughout the resort and working farm.
- Manage farm infrastructure including fencing, gates, pathways, roads, utilities and buildings.
- Ensure outdoor areas remain safe, attractive and operational throughout the year.
Health, Safety & Compliance
- Take overall responsibility for health and safety compliance throughout the resort.
- Manage daily, monthly, six-monthly and annual inspections, testing, servicing and statutory compliance requirements.
- Ensure compliance with COSHH, risk assessments, safe systems of work, fire safety procedures and emergency response plans.
- Manage contractor compliance, permits to work and documentation.
- Investigate accidents, incidents and near misses and implement corrective actions.
- Maintain accurate compliance records and audit trails.
Team Leadership & Collaboration
- Lead, motivate, coach and develop the Maintenance, Grounds and Leisure Teams.
- Foster a positive culture focused on teamwork, accountability and continuous improvement.
- Work closely with Guest Services, Housekeeping, Operations and Management teams.
- Support recruitment, induction, performance reviews and training.
- Act as a role model for customer service, professionalism and safety.
- Promote effective communication and collaboration across all departments.
Budget, Energy & Resource Management
- Manage departmental budgets.
- Monitor expenditure and identify cost-saving opportunities.
- Track utilities and energy consumption and implement energy-saving initiatives.
- Manage purchasing, inventory and supplier relationships.
Systems & Job Tracking
- Manage maintenance software and job tracking systems.
- Ensure maintenance requests are logged, prioritised and completed within agreed timescales.
- Produce performance, compliance and maintenance reports.
Essential Requirements
- Proven experience in facilities or maintenance management.
- Strong knowledge of health and safety legislation and compliance.
- Experience leading and motivating multi-disciplinary teams.
- Excellent communication, leadership and organisational skills.
- Budget management experience.
- Ability to thrive in a fast-paced operational environment.
- Full UK driving licence.
Desirable (but not essential) Qualifications
- IOSH Managing Safely.
- NEBOSH General Certificate.
- Pool Plant Operator Qualification.
- First Aid at Work.
- Relevant trade qualifications.
Training can be provided
Personal Attributes
- Positive and professional attitude.
- Strong leadership qualities.
- Team player who leads by example.
- Practical and hands-on approach.
- Excellent problem-solving abilities.
- Flexible, adaptable and customer focused.
Working Hours & Conditions
- 40 hours per week, working 5 out of 7 days.
- Flexible working hours including shift patterns.
- Regular weekend and evening working required.
- Participation in on-call rota.
- Outdoor and indoor work in varying weather conditions.
- Physical role involving lifting, manual work, and use of tools/equipment.
If you are an experienced facilities professional with excellent leadership skills and enjoy working in a fast-paced environment, we would love to hear from you.
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Employee discount
- Free parking
- Gym membership
- On-site parking
Licence/Certification:
- Driving Licence (required)
Work Location: In person
