2nd line Work, Jobs in Burgess Hill, Wsx (with Salaries)

2nd Line Technical Support Engineer
Carden I.T Services —Brighton
- Weekend availability
- Microsoft Office
- Travel
- IT
14d
3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
12d
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
1st Line Support Engineer
ActiveIT —Storrington
- £24,420 - £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Travel
- Free parking
Quick apply
2nd Line IT Support Engineer
Global 4 Communications Limited —Horsham
- Full-time
- Customer service
- Mentoring
- Referral programme
Quick apply
13d
2nd Line Engineer - Hybrid - MSP
Uptime —Horsham
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
IT Service and Support Analyst
OneFamily —Brighton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Access
- Microsoft Office
- IT
4d
2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Microsoft Office
- Travel
- IT
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
Control Centre Technician - Three Bridges ROC
Network Rail —Crawley
- £54,649 - £56,777 a year
- Full-time
- Maintenance
- In-person
- Annual leave
7d
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
10d

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3rd Line Service Desk Technician
Kogo Limited —East Grinstead
Good Communicator – Clearly explaining technical issues and keeping customers informed. Proactive in Nature – Identifying and addressing issues before they…
£44,000 - £50,000 a year
Quick apply
12d
1st Line Technician
Cyan Consultancy Ltd —Aylesford
Full UK driving licence - Advantageous. Assist with Entra ID (Azure AD) user management including password resets, MFA setup, and conditional access queries.
£23,000 - £25,000 a year
Quick apply

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2nd Line Technical Support Engineer

Carden I.T Services
Brighton

Apply Now

Job details

14 days ago

Qualifications

LAN
Microsoft Office
Firewall
DHCP
SSL
DNS
IT
VMWare
Active Directory
ESXi
Help desk
VPN

Full job description

Please note: you are required to live in or be able to travel to Sussex for this role. Please do not apply if you are further away.

The company has an excellent opportunity for someone with previous help desk experience and is eager to further develop their career within the IT industry. Working as part of a team you will join a fast-growing busy IT Company that provide technical support services to SMEs throughout the UK on IT and telecoms products and services. In this role, you will respond to phone calls and tickets covering the installations and maintenance of the company’s growing client base, as well as work on IT projects.

Required Knowledge & Skills:

Friendly and responsive telephone manner
Excellent attention to detail
Ability to solve problems under pressure, prioritising effectively
Excellent timekeeping
Good first-time fix rate
The successful applicant will be someone who has good experience in solving I.T related problems with at least 2 years in a similar position
Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential

Required Experience:

Microsoft Operating Systems (desktop and server 2019 upwards)
Office 365 (licensing, setup, migration)
VMware Esxi/VCentre Server
Active Directory, Group Policy, DNS, DHCP etc
VPNs, Router and Firewalls
Networking – WAN, LAN, Security, SSL, IP Routing, Switching
Anti-Virus platforms such as Trend Micro
Backup solutions (Veeam Backup and Replication, Datto)

What to Expect:

Flexible and remote working
A company culture to promote work/life balance.
Commitment from us for continued learning and development.
We only work 4 days a week, for longer weekends.
You will provide technical support from the our primary base in Brighton.
22 days holiday, plus bank holidays, 2 days taken at Christmas. Plus birthdays off.
5+ years plus an extra day, up to a total of 27 days.

Summary:

You will provide technical support from our primary base in Woodingdean Business Park, Brighton.
An excellent telephone manner is essential and although you will not be customer-facing you must be smart and presentable.
The successful applicant will be someone who has good experience in solving I.T related problems with at least 2 years in a similar position.
Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential.

To be considered for this job vacancy, please submit your CV using the form and we will review your application.

Job Features

Job Category

IT Support

Job Location

Brighton

Job Salary

Competitive

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2nd line jobs in burgess hill, wsx

2nd Line Technical Support Engineer

3rd Line Service Desk Technician

First Response Engineer - Service Desk - MSP

1st Line Support Engineer

2nd Line IT Support Engineer

2nd Line Engineer - Hybrid - MSP

IT Service and Support Analyst

2nd Line Technical Support Analyst

L2 Support Engineer

Control Centre Technician - Three Bridges ROC

First Line Support / Helpdesk Engineer - Hybrid

Trainee IT Support Engineer

IT First Line Support Technician

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