Job Description
Contract: Permanent
Hours: 37.5 hours (full time)
Recruitment Partner: [email protected]
Lead at the heart of one of our most prominent stores
Are you a proven retail leader who thrives at scale, brings out the best in large teams and is ready to step into a flagship environment? At Boots Opticians, this is more than a Store Manager role – it’s an opportunity to shape a high-profile store where performance, patient care and brand experience come together, and where the care your team delivers makes a real difference to how people see and feel every day.
Our flagship stores showcase the very best of Boots. They’re where new ideas land first, where standards are set, and where strong leadership is felt across every part of the store. With a large, well-established team and a fast-moving environment, this is your chance to set the tone, build momentum and deliver outstanding results.
This is a hands-on leadership role with real influence. You’ll be visible on the shop floor, supporting your team through busy days, coaching in the moment and creating an environment where people feel confident to do their best work. You’ll balance commercial performance with exceptional patient care, working closely with senior stakeholders and using insight to keep improving how the store performs.
We’re looking for someone who is comfortable leading at scale, with proven experience managing large teams (ideally 20+ colleagues) and the credibility to bring people with them. Optics experience is welcome, but not essential – what matters most is your ability to lead, deliver and create a strong, supportive team culture in a high-profile setting.
In return, you’ll step into a well-supported, high-performing environment where you can make your mark and continue to grow your career within Boots.
If you’re ready to lead from the front, build a team people are proud to be part of and deliver a store experience customers can trust, we’d love to hear from you.
What you’ll need to have
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Proven experience leading in a large, fast-paced, high-volume retail environment
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A strong track record of leading and developing sizeable teams (ideally 20+ colleagues)
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The ability to deliver strong commercial performance alongside exceptional customer and patient care
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Confidence in owning a complex operation, making decisions and keeping things moving in a busy environment
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Strong operational understanding, with the ability to bring plans to life and maintain high standards
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A visible, hands-on leadership style, building trust and credibility with your team day to day
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The ability to engage and align teams around clear goals, creating a positive and high-performing culture
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A calm, adaptable approach, able to stay focused and supportive even when the pace picks up
It would be great if you also have-
Experience leading in a flagship, high-profile or particularly busy store environment
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Optics experience or exposure to healthcare or service-led retail
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A track record of spotting potential and developing future leaders within your team
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Confidence using data and insight to identify opportunities and improve performance
Where your brilliance can take you
At Boots, your career can be as ambitious as you are. Leading one of our flagship stores puts you right at the heart of our business, giving you the experience, visibility and confidence to take your next step into senior leadership, including Regional Manager roles.
There are plenty of ways to grow from here. You could move into field-based roles supporting multiple stores, shaping areas like operations, clinical governance or colleague development. Or explore opportunities within our Nottingham Support Office across Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain.
Wherever you want to go, we’ll support you with the tools, development and opportunities to keep growing—so you can build a career that’s as rewarding as it is meaningful, and truly be brilliant with Boots.
Rewards designed for you-
Boots Retirement Savings Plan
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Discretionary annual bonus
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Generous employee discounts
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Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
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Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
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Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at
http://boots.jobs/rewards.
Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots Opticians and may not be accurate.
A bit about us
At Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues. We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon.
Be brilliant with Boots.
Keywords
Optometry, Optometrist, Optom, Optician, Clinical, Glasses, Healthcare, Health, clinician, , Optom jobs, Optical Jobs,
