Media specialist Work, Jobs in Caistor, Lin (with Salaries)

Customer Experience Specialist - Part Time
Swift Group Ltd —Kingston upon Hull
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
Marketing & Bookings Manager
Concrete Youth —Kingston upon Hull
- £17,500 a year
- Part-time
- Hybrid work
- Sales
- Social media management
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Lloyds Banking Group Customer Support - Scunthorpe
Lloyds Banking Group —Scunthorpe
- £20,960 - £26,200 a year
- Part-time
- Customer service
- Financial services
- Banking
Recovery Worker - HMP Lincoln
WithYou —Lincoln
- £26,250 - £30,900 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
Registered Nurse - Complex Care
Harmony Healthcare —Lincoln
- £38 an hour
- 12 hour shift
- Care plans
- Communication skills
- School
- Referral programme
11d
Electrical Assessor
Doncaster College —Scunthorpe
- £33,787 - £42,766 a year
- Part-time
- Annual leave
- Employee discount
3d
Lecturer Heavy Vehicle
Doncaster College —Scunthorpe
- £33,787 - £42,766 a year
- Part-time
- English
- Annual leave
- Employee discount
13d
Early Years Practitioner - Part Time
Doncaster College —Scunthorpe
- £12,636.28 - £24,248.00 a year
- Part-time
- Communication skills
- Annual leave
- Employee discount
13d
Healthcare Assistant, Ref: 0162ZN
WithYou —Lincoln
- £26,250 a year
- Full-time
- Medication administration
- Travel
- IT
- Annual leave
- Referral programme
Quick apply
5d

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media specialist jobs near caistor, lin

Customer Experience Specialist - Part Time

Swift Group Ltd -
Kingston upon Hull

Quick apply

Job details

Full-time

Qualifications

Complaint handling
Microsoft Office
Zendesk
Organisational skills
Communication skills

Full job description

Customer Experience Specialist - Part Time

Shift Pattern: Monday, Wednesday & Thursday

We are looking for a Customer Experience Advisor to join our Owner Experience Team, supporting the Swift direct-to-retail channel.

This role is focused on delivering a high-quality customer experience by handling enquiries and complaints across multiple platforms. You will play a key part in ensuring customers receive timely, professional and effective support, while also assisting our dealer aftersales team during peak periods.

This is a fast-paced and varied role, ideal for someone who enjoys problem-solving, communication and delivering excellent customer service.

Key Responsibilities

Handle general and technical customer enquiries and complaints across email, post, social media, WhatsApp and live chat
Produce clear, professional and customer-focused written responses
Conduct outbound courtesy calls to support campaigns and gather customer feedback
Manage workload effectively using Zendesk or similar systems, ensuring KPIs are met
Escalate complaints appropriately, including safety-critical concerns
Take proactive steps to resolve issues quickly and prevent escalation
Set realistic expectations for customers in line with company policies
Support aftersales functions, including warranty claim responses and dealer or park enquiries
Liaise with internal teams, suppliers, dealers and parks to resolve customer issues
Maintain compliance with health and safety responsibilities

Job Context

This role operates within a high-volume, fast-paced environment with seasonal fluctuations in workload. You will need to adapt quickly to changing priorities while maintaining a high standard of service.

You will develop a strong understanding of products and warranty processes to ensure accurate and efficient customer resolutions.

About the Role

As part of the Owner Experience Team, you will handle a high volume of customer interactions each week across multiple channels. The role requires effective use of systems to track and manage enquiries, ensuring all customer interactions are handled accurately and efficiently.

Knowledge, Skills and Experience

Strong working knowledge of Microsoft Office applications
Excellent communication skills, with the ability to remain professional under pressure
Strong organisational skills with the ability to manage multiple tasks and priorities
Ability to understand and respond to customer needs quickly and effectively
Experience within the caravan industry is desirable but not essential
Experience using Zendesk or similar systems is desirable but not essential

Please note: To help candidates better understand the nature of the role, this vacancy is advertised as Customer Experience Specialist (Part Time). However, the successful applicant's official job title will be Owner Experience Specialist (Part Time).

Quick apply

Refine Your Search

media specialist jobs in caistor, lin

Customer Experience Specialist - Part Time

Marketing & Bookings Manager

Lloyds Banking Group Customer Support - Scunthorpe

Recovery Worker - HMP Lincoln

Registered Nurse - Complex Care

Electrical Assessor

Lecturer Heavy Vehicle

Early Years Practitioner - Part Time

Healthcare Assistant, Ref: 0162ZN

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